Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal.
  • Left. Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal.
  • Alt View 11. Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal.
  • Alt View 12. Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal.

Sony - DualShock 4 Wireless Controller for PlayStation 4 - Red Crystal

Model:
3002343
SKU:
5973316
Highly rated by customers for:
Loading...

Customer reviews

Rating 4.8 out of 5 stars with 64701 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 709 Showing 14,161-14,180 of 64,700 reviews
  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about this product. It’s great haven’t had any issues.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS4 Dual shock controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like our dual shock controller. It is high quality - worth it to get the name brand rather than the knock off.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra controller for my console. This Sony controller fit the bill and works as expected.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Work perfectly fine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This work fine, it’s a little heavier than the one that comes with ps4 but it’s pretty good

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend

  • Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace my old one. Cant go wrong with wireless dual shock.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Midnight Blue

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    EXCELLENT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dual shock controllers are the best, have tried other compatible controllers but none match up to Sony Dual shock.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Ps4 controller.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gonna never go wrong with a ps4 controller. Hardest thing is deciding what color you want it in.

    This review is from Sony - DualShock 4 Wireless Controller for PlayStation 4 - Glacier White

    I would recommend this to a friend

  • What kids say? Play Station Remote

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids say the original black remote is the best quality in town.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great controller.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for ps4. Defit6worth the money. I would buy it again.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    PS4

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job it is shop to do. Plus it’s in white and looks clean.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Color

    PS4 Controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a PS4 controller. The only difference in this one is the color.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Better battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After playing for several hours I noticed that the battery life was still full. Better than the older model

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Gold power

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse purchase, but the gold is slick looking and have yet to even open up my copy. smh

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Gold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, also works with the PlayStation Vita Television.

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Now can play two player. Recommend

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller - Jet Black

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Controls in different colors

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller , love that it comes in different colors so everyone knows who's is who's

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    I hate sick Drift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little pricy for something that's only good for a year or so. Stick Drift sucks

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Genuine!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying aftermarket controllers....nothing like the genuine Sony controller!

    This review is from DualShock 4 Wireless Controller for Sony PlayStation 4 - Green Camouflage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work Perfect! No Problem. I don’t need to explain anymore

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work Perfect! No Problem. I don’t need to explain anymore

    This review is from Sony Interactive Entertainment - DualShock 4 Wireless Controller for Sony PlayStation 4 - Magma (red)

    I would recommend this to a friend
Page 709, Showing 14,161-14,180 of 64,700 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.