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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 65447 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 65,446 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great design and works good!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Presentation/Availability: Product was well packaged with no broken/opened box. There weren’t many available at the store (maybe 2 remained). Performance: It does exactly what I needed from this device. I purchase this control to replace another. The design is very cool for kids and/or adults. Everything works perfectly and is an original Sony product/control. The kids love the design!!! Customer service: EXCELLENT customer service. I was greeted by an employee as soon as I walked through the door. Then other employee asked what I needed. He had strong knowledge of what I was looking for and helped me to get to the right area for getting my product, which I did quickly. THANK YOU!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Must have a 2nd stick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprised at the price tag that the console doesn't come with a second controller. They are overpriced but necessary. The quality of the PS4 controller is great compared to previous generations or the XBOne controller IMHO

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Replacement for a fit of anger!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for a Dualshock 4 that I broke in a fit of anger. My fault not the controller! Better that all of the knock offs that are available.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great controller to use. Holds charge well

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great seems to keep charge longer. Works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Nice looking controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller works great and I love the midnight blue color. Our old controller that came with the console finally gave out and we are very happy with this replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Two is One and One is None

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to have a second controller. You never know when a friend what's to play....or you play so long you run your battery down on your primary controller! Feels good in hands, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    As Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great as always. No issues so far and works as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 Contoller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves the camouflage design. Durable and works as intended.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Absolutely great looking controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And it’s functions are spot on. Exactly what we’ve come to expect from Sony. Solid feel when playing and the color looks amazing. Great addition to the stable of controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Love the color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool color to add some "snap" to the console. As usual, performs great - just like our other Sony PS4 controllers. Holiday pricing made it even more appealing, and an excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Wonderful controller makes you invincible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a PS4 controller that is red. It is a red color and is for the PS4 game system. If you have the black controller it is identical to this one. the only difference is that it is red. I seem to win more games with the red controller over the black one. I feel it is more powerful and vastly superior to the black in ever way. Just don't let the online gaming community know that you are using a red controller or you may get banned. What I do is start a game with the black one and then quickly switch to the red one and play undetected and win. My record in Call of Duty with this controller is currently 582-1. The only loss was an emergency bowel movement I had to make during a game.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Midnight Blue PS4 controller rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and high-quality controller from original manufacturer. Color is exactly as you see online, perhaps even better. I love this controller!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! The color is so nice. It's my son's favorite. He won't play with anything else. It works very well and we will for sure purchase another if we ever need one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Big Improvement from DualShock 3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dual Shock 4 is a much better improvement from the Dual Shock 3.... while i had never really experienced much problems with the DS3 i never really realized how small it was until the DS4 came along. now when i go back to my PS3 its like im playing with a micro machine. The dual shock 4 fits comfortably in my hands(i have big hands) where the Xbox controller n other third party or other platform controllers seem to hurt my hands for some reason (cramps n such) dont know what it is about the DS4 but it doesnt do it. its very durable doesnt break easily..... but just like any electronic i dont recommend spilling anything on it or playing with sticky hands cause if you have to take it a part to clean it they tend to be pains to put back together.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why, but to me this feels better to play with than the controller that was in the box. I bought it so I'd always have a fully charged controller, but this has become by go-to and the original is my backup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Durable and a good charging lasts a good while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good and durable. Battery life is very good too

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Worked well, and I loved the color. It did however take awhile to get to me. But that was alright. Much nicer looking in person by the way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It worked perfectly fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came perfectly condition in the box wasn’t teared up It worked perfectly fine Same goes with the charger that I bought for the PS4

    I would recommend this to a friend