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Customer reviews

Rating 4.8 out of 5 stars with 64700 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 64,699 reviews
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great no complaints. Color is awesome. To bad they never go on sale ghat ofter

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Will purchase again.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very easy to use. It is also lightweight and durable. I would definitely buy this product again.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Gamer approved

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With two gamers at home, these need to be purchased pretty often in my house. My son loves the color and of course it works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    productDualShock 4 Wireless Controller for Sony PlayStation 4 - Glacier White

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Deniz

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very happy with the color and the quality. Best Buy representative was very helpful in purchasing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DualShock 4 - Good, not Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as game controllers are concerned the DualShock 4 is a respectable effort. All the bells and whisltes are there, and it functions well both on PS4 and PC. There are some issues which hold it back however; the battery life is pretty terrible, I have never found a use for the touchpad, and it does wither quickly. Gyro is a nice inclusion, but in six years I have never seen a game on PS4 utilize it, even if their PC and Switch counterparts do. For my money the Switch Pro Controller is the best on the market, but not necessary to purchase in addition to the DS4 for their shared uses.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Really. What can be said.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's red. Looks cool. Does and works like everyone before it did, and i imagine like all future ones will until Sony makes a significant design change.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New Color Design!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that Sony has offered new designs for the dual shock. It makes it so much easier to know which controller belongs to who. The quality of these controllers is great.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Slick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slick and stylish with a great feel to it while playing

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great workhorse controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have put over a 100 hours in this controller and have not had a single issue. Works great and the charge will last you well over 8-9 hours of continuous game play

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Love the color. Good dexterity with the design and operating it with no issues. Fixing them is not easy so try not to overly abuse it. I rotate my controllers be of that. Wireless is perfect for playing on. Pricing is a bit too high though.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I was not a fan of white because it would show dirt easily. However, I really like it. It is easy to clean and shows off the buttons really well, including the upload and option buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design

    Rated 5 out of 5 stars

    Sony DualShock 4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless controller from Sony feels great in your hands and has a pretty long battery life. It can be expensive though. I would recommend this to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought extra one so whole family can play. It works well, got connected instantly and we were able to play as soon as it was connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, the product has a very fair price, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my wife ps4.control works as it should

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great controller, even better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These new controllers were released about the same time as the PS4 Pro and they feel better to hold in my opinion. I've always loved the PS4 controllers and these are still great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ron

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent service Good customer service didn’t have to wait in the store alone. I thought the service they provided for me was very excellent and we encourage someone else friends to chop her or they get perfect service and merchandise.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good device but confusing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller works well and feels good. The quality of the materials and design are very comfortable. The only problem I have seen is that it is a very confusing controller. You never know if the remote is in sleep mode, or what all the lights mean... More than that, I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Replacement Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace my old blue controller. This controller has a great feel in the hands and great reaction time. Love the lifespan of the charge.

    I would recommend this to a friend