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Customer reviews

Rating 4.8 out of 5 stars with 64698 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 781 Showing 15,601-15,620 of 64,697 reviews
  • Rated 5 out of 5 stars

    Replaced Old DualShock Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a bit of troubleshooting to get it to pair. Holding the reset button—on the back of the controller—for 5 seconds resets the firmware to factory and solved the pairing issue for me. Now, the controller functions as expected and feels more accurate compared to the old tired ones on the controllers that originally came with my PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Magma = Lava

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't go wrong here, nice addition to any collection! Can't wait for the gold one to drop stateside next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks great and feels great. Way better then the one got with the system

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Excellent ps4 original Sony Controller Wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the basic controller, non programmable, wireless, great battery life, textured thumb joysticks, buttons, are precise with vibration and light embedded, $46 Excellent buy at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Well it's a DualShock 4!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what everyone else has with their PS4 consoles! It's fine!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement controller. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfy but weak battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great grip and super responsive but the dual shock 4 was good for longer stretches of gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    It's a PS4 Controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your standard PS4 controller but in a nice, icy, white color

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite color is red and love that the controller was discounted

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller..use it every day...and I recommend it it also comes in different colors

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great second controller, love the new color. Speaker is cool too. Adds depth to the game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ! Price was right, just what he asked for & we got the warranty also

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    My favorite controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller & it hasn't disappointed me yet. Battery life is excellent & I would highly recommend it to anyone. Not only is a great controller but the rose gold makes it that much better & I have the matching headset.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love the color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original red is masterful awesome look, my favorite color

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty cotroller, brand new):

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad before Christmas and it was faulty right out of the packaging. The joystick keeps pushing upwards even though you aren’t touching it. I thought he was just being dramatic, but I tested it myself and he’s right. That’s $50 down the drain. Thanks, Best Buy. This isn’t my only experience with poor quality controllers from them. I bought the Star Wars PS4 from them a couple years ago, and the controller wasnt clipped in on the side. Never buying controllers from here again. I’ll be taking my money elsewhere.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this during Black Friday sale at a good price. Love the blue color. Very comfortable to hold and use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great add!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good works well great quality just a little expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement controller for PlayStation 4. Wireless

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get originals, they last longer. Great deal if you use your rewards

    I would recommend this to a friend