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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64711 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 325 Showing 6,481-6,500 of 64,710 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally bought a new controller, which was much needed. The joystick surface on this has a great grippy texture, and the battery lasts for hours, unlike my old one. I am very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Top Notch!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery. Needed a Dual Shock 4, and quantities are hard to come by online. Sony makes that best value, full-featured controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stick drift yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came exactly as described in description. Shipping was fast. Controller arrived in excellent condition. Best Buy for the win.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Lots of fun!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson loves this controller. He uses it every day without issue. Great battery life excellent control.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love this white PS4 controller — nice variation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We play a lot of multiplayer games at home and at gaming parties — so having the white variant is good when everyone has their standard black controllers. Looking forward to the Anniversary Gray version too later this year! :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extended my ps4's life just a bit more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally had to replace my original controller while I wait for a ps5. It does what it is supposed to do.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of all the color controllers that I own from Dualshock, the gold one is probably my favorite. Wouldn't pay MSRP for it, but a Black Friday deal definitely helped cut off a few dollars to make my decision.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    making a new friend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was purchased as a replacement. while it was sad to part with a dear friend, the transition to this new controller was seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PS4 controller works amazing and as it should no issues

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller came how it said it would and works perfectly!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to play with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 controller is a quality controller in terms of how it feels and how light it is. All of the buttons and the triggers are super responsive. My main gripe with the controller however is the battery life. I would heavily recommend buying two controllers if you intend to play for long sessions due to the battery life on the controller not being too long.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought my 3 boys a ps4 for christmas and needed extra controllers so they could all participate in games that allow more than one player. This controller stays charged for quite some time without dying and my boys love it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps 4 controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase I buy for a gift and my nephew is so happy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming greatness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and good quality for multiple games and durability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for os4 highly recommend very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    feel good In hands. Excellent handling. Comfortable grip analog joysticks. Fully functional with ps4 system and compatible on ps5 with ps4 games(only).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as needed. So surprised considering the boys have dropped it a few times. Great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I My kids are happy with Best Buy. I don’t go anyw

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is definitely my choice for Christmas and every day

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terrific Controller for Gamers.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased PS4 controllers in almost every color for my grandson. I always get them at a good price. He loves playing his gaming system with the controllers. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Complaints. Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to go with my kids' PS4 for Christmas. They love their controller. I bought another color also, so, they wouldn't fight over them. I have used this before and it feels and works very well. It is heavy enough to feel sturdy, but not so much that it is tiring. The vibration and the lights are nice as well. The little buttons near the top take some getting used to (at least to me; my kids don't seem to have a problem). Overall, I recommend this PS4 controller.

    I would recommend this to a friend