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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 64710 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers find value in the DualShock 4 Wireless Controller's overall performance, appealing design, and wireless connectivity. Many appreciate the variety of colors available and find the controller easy to use. However, some customers have expressed concerns about the price, stick drift, and button quality. Additionally, some customers have noted the lack of an included charging wire.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 354 Showing 7,061-7,080 of 64,709 reviews
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is easy to use and is working great. Even my little kid using it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Can't go wrong with brand name

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sturdy. Good battery life. Button inputs are starting to lag. Not sure if it's because of the drops or button mashing. Hopefully it's just because it was running low on battery. Touch pad is useless. Not sure when it would be utilized. But still better than 3rd party controllers. Price could be better since they should be mass producing these by now

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 3 out of 5 stars

    Could be better.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, it's way better than a Dualshock 3 controller. Sony definitely improved on the design; it's much more comfortable. That said, the materials and parts on the controller could be a lot better. The triggers and left joystick often become quite finicky and not register any input after a couple months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bright color and great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 4th ps4 controller I have purchased and know that an official controller is the way to go. Great features and Best Buy had it on sale pre black Friday so cant beat the 39.99 price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Red Woman

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualShock 4 Wireless Controller For my Play Station 4 is Awesome. Red is one of my favorite colors. The DualShock controller handle very well performance. I am so glad that I chose this item. I'm very pleased. I really like Sony products. The salesman was so kind in helping me find it in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best wireless remote ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wireless controller is great. It makes playing videos game better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need it you got it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is what came with system so why not replace it with the same not work like a like for a like if it can survive my children's for over 1 year then yes I will replace every time with this model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PC Friendly Controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly an amazing controller even if its past its newest generation. I use this on my PC without anny issues. Fully compatible with PC Games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Just what we needed!!purchased the black controller!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is perfect. I had a wired controller and it was awful. This product was delivered when they said right to my door. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, easy to sync to PS4. Always purchase the official controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    it's the ps4 controller. it's a good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same thing that comes with the ps4....just bought a couple spare ones to play when friends come over. I love the layout and design of the controller... much better than the Xbox one. The only complaint is have is its a little expensive..I think I paid 64.99...and also, the battery doesn't last very long. After about 2 decent gaming sessions, the battery needs to be charged

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My go to joystick, love the color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My go to joystick, love the color. I only buy the original product because it’s a better quality than other brands. I think this is the best color option they have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality control with good rechargeable battery. Enjoy the freedom of wireless gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 set up was a little tricky especially since they were experiencing technical issues on Christmas Day. However, connecting & using the controllers were the easiest part. They also keep their charge.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun for the kids.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids wanted their own controllers that had their own colors. This fit the bill and now they don't fight over who get what controller when playing. Works just as well as the black ones.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Genuine Sony PS4 controller the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the real thing! What else to say. It has outperformed every one of the off-brand controllers I tried. And durable as well. Just beats anything.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Performs wonderfully !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect replacement for previous controller that died after a long video playing life. Easily transitioned to new controller. Highly recommend to for those wanting a high quality basic controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buying the Best from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas present for our son. We have found in the past if you want to be happy, buy the real deal. This controller is just like the one he got when he purchased his PS4 - so he is very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love what Sony has done with the new controllers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done a great job updating the PS4 controllers. It feels familiar but has added functionality and just enough feedback to make it cool but not gimmicky. Plus it's blue, which I kind of think is cool. ;-)

    I would recommend this to a friend