Customer Ratings & Reviews

Great controller. My son needed a new one and this one was perfect. Only thing is the right stick already has controller drift after only a week of use. The original color of the PlayStation controller the black one has more of a lifetime than the other colors I don’t know why that is but if your buying a controller get the original color as they are more durable

Excelente controller best quality for the price and to this day it hasent got stick drift or any problems

Works great and has nice feel I like the color!!!!!

I was shopping around and tried other brands, but in the end, I went with the quality, fit, finish, and compatibility of an OEM product made by the manufacturer. A little more expensive, but absolutely no regrets buying the best model available. Other versions have additional buttons, but there are few games that I play that utilize them.

I had not realized that PS had actually changed the design of the dual shock controller it is slight but now there is little slit that allows the color light to shine through on top. I thought this rather cool. If ur a PS fan you will like the controller. The control sticks and buttons seem to hold up to constant gaming.

Excellent price for what I got it was open box but working properly

I was concerned about upgrading from my PS3 to the PS4 but everything has been great. This controller is similar enough to the PS3 version that I did not struggle at all with it. The ergonomics are great for everyone from my 10 year olds to my 15 year old and even this old man. Sony always makes a quality product and this is no exception.

There is not much to say. This is a good controller. It’s the same model that came with my PS4 Pro. I needed a second for 2 player games. It works well. Battery life is good and it is rechargeable. I can’t change the batteries in pinch since they are sealed inside, so I bought an additional charging dock. It’s also slightly small for my hand. I prefer the larger Xbox controller, but that’s a personal preference. Overall, it’s still good and pretty much the best controller you can get for the PS4.

The new version of the controls are perfect. They fit comfortably in your hand and the buttons just feel better quality. I've had my PS4 for about 6 years and this is the first new controller I have purchased, but you can tell a difference from the original ones.

Best buy is the best place to buy electronics with insurance. Just go into the store whenever your technology has issues and if they cover it. You can either get in store credit or a new one(maybe even an upgrade but you may have to pay the difference) ofc it then voids the insurance, but then you can just buy the insurance again. You already know there is going to be stick drift and if you don’t want to mess with the controller your self. This is the way to go.

Best customer service and the employee was very professional and informative. The product itself, was what I needed and right now today, I haven't had one issue with this product that I ordered. Thank you, best buy for putting your customers first.

Definitely enjoying my new ps4 controller. Now to play some games

Works as it should. Best Buy shipped it very quickly.

Easy order, pick up and connection. Just present invoice confirmation. Text and they brought to me in less than 2mins.

After one of my controllers started to experience drift on a stick and cleaning and resetting it didn't resolve the issue, this became a necessary purchase. This newer DualShock 4 is an excellent controller with some nice minor improvements to the one that came with my original PS4. When pressing down on the 4 main buttons, there's a sort of soft resistance that feels nice, particularly on games where you're holding them down for extended periods. Also, there is a small line at the top of the touch pad where the light from the front light bar is visible, which is a nice added feature, particularly on games that vary the color based on context. I'm excited to eventually get a PS5 and try the new DualSense controller, but until then, this works great on a PS4 and is an easy purchase if you need an additional controller or a replacement.

The color is great and the battery lasts about twice as long as the older version, which is great. One thing to lookout for on these revised dual shock controllers though is that the edges where the seams connect on the handles don't seem to align well anymore. We have purchased 4 new ones in multiple colors and they all have the same defect. This causes the controller to feel rough in your hand and actually cause irritation after long periods of use. We had to scrape down the edges at the seam to make them feel smooth.

I got it for my boyfriend and he loves it. I love the color and so did he. It works perfectly and it such a perfect gift. I would recommend it.

Great looking remote and worked like a charm. I needed to replace my old remotes and love the color

It is a very nice color, it feels good in your hands and it is not as heavy as other controllers.

Basically what you have is the standard PS4 controller just in a bright blue shell. The colored controller is a little slicker than your standard contoller. Note sure why that is since they are all made out of the same type of plastic but it is. Same old dog no new tricks. Unless you what a controller you can specifically claim as your own in a house of gamers, there is no need to pay the extra $10 and get a colored controller as there are no advantages to the change. However if you like mods as most gamers do, changing up from the standard black contoller is a nice change.