Customer Ratings & Reviews
- Model:
- DVPSR510H
- |
- SKU:
- 12320822
Customer reviews
Rating 4.6 out of 5 stars with 6463 reviews
(6,463 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 1 out of 5 stars
Bad DVD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work. Will not play discs. Tried numerous discs, motor would not spin.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn't always turn on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I,ve had better.. Sometimes it doesn't turn on. You have to unplug and restart.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello droopy, thank you for your message. For issues related to the functionality of the DVD player, please check the link below: https://us.en.kb.sony.com/app/answers/detail/a_id/39194. - Oscar.
Rated 2 out of 5 stars
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Very little options on dvd controls, picture lower quality than expected
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Garrison, We regret to hear that this unit failed to meet your expectations. Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback. Regards, Zac
Rated 1 out of 5 stars
DVD Player would not read disc
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New DVD player - followed quick start instructions - received message "Loading" for a number of minutes then "Could Not Read Disc" Went to chat and went through a number of checks and repowering without success - Finally returned product
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
don't waste your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible player used it maybe a dozen times, unplugged it when i moved could never get it past the set up screen, correct input choice, had to return it under protection agreement
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
The worst DVD Player Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD player initially set up just fine. Once the set up process was final, then the DVD player stopped working. The door would not open at all! I had to go through the hassle of returning it to the Best Buy!
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello Alex, thank you for your message. For issues related to the functionality of the DVD player, check the link below to troubleshoot it:  https://us.en.kb.sony.com/app/answers/detail/a_id/39601. - Oscar.
Rated 2 out of 5 stars
Below expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not meet my expectation at all, i will never recommend to a friend
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bishopp006, We regret to hear that it didn't live up to your expectations. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph
Rated 1 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player is a piece of junk you can’t use the control to start your movie over and you can’t fast forward it… don’t waste your money
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Regular DVD Player
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small DVD Player. Nothing out of this world, but it plays the DVD'S
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
erratic operation after two months finally failed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thought that sony was a reliable brand guess not. erratic operation after two months. Finally stopped reading discs
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.we are enjoying watching movies at home. great dvd player. thank you
This review is from Sony - DVD Player with HD Upconversion - Black
I would recommend this to a friendRated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted, easy setup and nice display.
This review is from Sony - DVD Player with HD Upconversion - Black
I would recommend this to a friendRated 1 out of 5 stars
can't get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to get to work with comcast. would think twice before buying
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tradervice,
Please send us more details about your concern at [email protected], give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. >Joffrey
Rated 1 out of 5 stars
Not working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sent it to my son in Jamaica as a gift and he says it's not working. Its defective. I have no way if getting it back right now. Would have to take a trip to Jamaica later this year.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken straight out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use it because it was broken straight out of the box. You get what you pay got? Thought I was going to be okay because of Sony’s reputation, not so with this product.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is usually a great product but the remote doesn't work and it is very frustrating. Should just take it back and get my money back but it is such a hassle to move my tv cabinet and disconnect
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rowdog09, We're sorry for the inconvenience. We recommend you to check this link for procedures in troubleshooting the remote control of your DVD player: https://us.en.kb.sony.com/app/answers/detail/a_id/29977/p/61659%2C95543%2C95553%2C95564/c/65%2C66/kw/remote%20control%20not%20working - Jerome
Rated 1 out of 5 stars
no power to unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got home and set up the DVD player it did not get power. I checked a few different outlets but no luck.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, we regret hearing that the player is not powering on but rest assured that we will do our best to help you. You may refer to this link for additional steps to follow. https://us.en.kb.sony.com/app/answers/detail/a_id/39194. Regards, -Erin
Rated 1 out of 5 stars
DVD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i buy two time and was damage I loose my time and money in transportation
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
First time DVD player!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to setup. I had to have someone to set it up for me.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a month ago and a week ago started to fail, now it's not reading my CDs at all, and all are originals. Very disappointed with this DVD player.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unsatisfiedcustomer, we're sorry to hear about this. Please send us an email at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help you. Regards, ^Ron



