Customer Ratings & Reviews
- Model:
- DVPSR510H
- |
- SKU:
- 12320822
Customer reviews
Rating 4.6 out of 5 stars with 6493 reviews
(6,493 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the product's fantastic ease of use and outstanding picture quality. Many also appreciate its excellent value, convenient size, and reliable performance, along with its easy-to-use remote control and stylish design. However, a few customers expressed a desire for a front display and felt it was lacking in certain features.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
can't get it to work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.hard to get to work with comcast. would think twice before buying
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tradervice,
Please send us more details about your concern at socialsupport@am.sony.com, give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. >Joffrey
Rated 5 out of 5 stars
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted, easy setup and nice display.
This review is from Sony - DVD Player with HD Upconversion - Black
I would recommend this to a friendRated 1 out of 5 stars
Not working.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sent it to my son in Jamaica as a gift and he says it's not working. Its defective. I have no way if getting it back right now. Would have to take a trip to Jamaica later this year.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Very disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is usually a great product but the remote doesn't work and it is very frustrating. Should just take it back and get my money back but it is such a hassle to move my tv cabinet and disconnect
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Rowdog09, We're sorry for the inconvenience. We recommend you to check this link for procedures in troubleshooting the remote control of your DVD player: https://us.en.kb.sony.com/app/answers/detail/a_id/29977/p/61659%2C95543%2C95553%2C95564/c/65%2C66/kw/remote%20control%20not%20working - Jerome
Rated 1 out of 5 stars
Broken straight out of the box
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t use it because it was broken straight out of the box. You get what you pay got? Thought I was going to be okay because of Sony’s reputation, not so with this product.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Mrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This DVD player is a piece of junk you can’t use the control to start your movie over and you can’t fast forward it… don’t waste your money
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
no power to unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I got home and set up the DVD player it did not get power. I checked a few different outlets but no luck.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Bill, we regret hearing that the player is not powering on but rest assured that we will do our best to help you. You may refer to this link for additional steps to follow. https://us.en.kb.sony.com/app/answers/detail/a_id/39194. Regards, -Erin
Rated 1 out of 5 stars
Terrible product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a month ago and a week ago started to fail, now it's not reading my CDs at all, and all are originals. Very disappointed with this DVD player.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Unsatisfiedcustomer, we're sorry to hear about this. Please send us an email at socialsupport@am.sony.com with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help you. Regards, ^Ron
Rated 2 out of 5 stars
First time DVD player!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was hard to setup. I had to have someone to set it up for me.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Doesn’t work like the one others I’ve had.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The DVD is slow to respond. Would never buy it again.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Great Player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent player. Slight lag time with the remote, but very minor.
This review is from Sony - DVD Player with HD Upconversion - Black
I would recommend this to a friendRated 1 out of 5 stars
DVD
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i buy two time and was damage I loose my time and money in transportation
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't want it it wasn't what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I looked at the model on the shelf and it was clearance priced because it used to be a demo and I figured that that would be a good introduction to this line of DVD players but then upon looking at the actual unit I didn't like the way that it looked so I am returning it back to the store
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for the money would buy again if I needed to thanks
This review is from Sony - DVD Player with HD Upconversion - Black
I would recommend this to a friendRated 1 out of 5 stars
No bueno.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased open box and it was dirty. Plugged in and unit essentially no responsive. Takes about 10 seconds to turn on, longer to open. Returning.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Plays OK If You Can Understand the Instructions
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible instruction sheet. Tiny print totally disordered. No logic in the instructions - either on paper or the screen. Will return this today.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 3 out of 5 stars
DVD Player
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes a noticeable sound when the DVD is playing. At first I thought it was broken but I guess it’s just the way it was made. Other than that, it’s ok
This review is from Sony - DVD Player with HD Upconversion - Black
I would recommend this to a friendRated 2 out of 5 stars
For the kids room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The dvd player did not have the quality that I expected it to have.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi 51Sexylegs, we always appreciate customers who take the time to give us their feedback and we regret to hear that this unit failed to meet your expectations. Thank you, Dave
Rated 1 out of 5 stars
More junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after less than a year. Complete garbage!
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendRated 2 out of 5 stars
So, so
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't seem to get to the menu of the dvd very easily.
This review is from Sony - DVD Player with HD Upconversion - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dino, We're sorry to hear that your having issues with the unit. You may check this link out for troubleshooting steps to help isolate the issue:
https://us.en.kb.sony.com/app/answers/detail/a_id/76256
~Ralph



