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Customer Ratings & Reviews

$86.90

Customer reviews

Rating 4.6 out of 5 stars with 6493 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the product's fantastic ease of use and outstanding picture quality. Many also appreciate its excellent value, convenient size, and reliable performance, along with its easy-to-use remote control and stylish design. However, a few customers expressed a desire for a front display and felt it was lacking in certain features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 313 Showing 6,241-6,260 of 6,493 reviews
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return item. Disc drawer would not open. Would not recommend this item. Gift

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working almost immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My title says it all. The DVD player worked once and the next time we went to use it it stopped playing the DVD after an hour. Don't bother this is a piece of junk.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi nelm,

      We're sorry to hear about this. To fix this type of issue, Try to reset the unit. unplug the unit from the power outlet for about 1 minute then plug it back in. Try to play other DVDs as well if you can to see if it only happens to a certain disc. Hope it helps! Regards, Sam Sony_US

  • Rated 1 out of 5 stars

    Nice looking unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was impossible to hook-up. Directions not written for folks over 65.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hdmi, Picture quality

    Rated 5 out of 5 stars

    Perfection!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This very inexpensive DVD player is great! I could not believe how HD-like the picture is, but what really amazed me was the fact that the picture now occupies the full screen, not just the center part as was the case with my old Sony DVD/VCR combo. I've been using the player for four days now and have found nothing not to love. I've recommended it to several friends and family members, two of whom have already ordered one. NB: It is necessary to also buy the HDMI cable.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to take back and get refund, tech came out to troubleshoot and said it was bad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Badly made. Breaks down quickly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player broke down after less than 10 days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complicated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is extremely complicated and confusing to operate.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Died 2 months after purchase! I always thought Sony was reliable. I was wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I had to purchase a Blu-ray disc player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not play my Blu-ray disc it was my mistake I did not know, I had to purchase a Blu-ray disc player

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to play.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Failed to play after 2nd day out of box. No screen display.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, mwalbright,

      I am sorry to hear that you are having an issue with your new DVD player. Please check the connection of the player to the TV, make sure the cable is connected securely to both ends. Try playing several different discs to see if the issue is with the discs of the player. The disc should be free from dust, dirt or scratches. Perform a power reset if still the same: https://www.sony.com/electronics/support/articles/00175201.

      If you are still having the same issue, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Vincent Sony_US

  • Rated 1 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to Best Buy because it was defective. It would not turn on. Decided to purchase a better unit.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the DVD player and the slot will not open for me to place my DVD in. Its like they gave me refurbish DVD player.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Doesn’t work well with Samsung TVs,. Awkward and slow to work,

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged it in 5 different outlets and it never turned on... what a disappointment. Returning it as soon as possible.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Features

    Rated 2 out of 5 stars

    DVD player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was larger than I expected. It is a basic DVD player with zero bells and whistles.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broken dvd player

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will not turn on and has to returned. Worst purchase ever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not that good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good. Just needed something to play old dvds. Very loud product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor picture quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I thought it was going to be. Returning it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Blu Rays here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not play Blu Ray DVD's returned and bought an LG that plays everything!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problems with door opening.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one use, we're having issues with the door opening. Will return to my local store when they open!

    No, I would not recommend this to a friend