Customer Ratings & Reviews
- Model:
- DVPSR510H
- SKU:
- 12320822
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the product's fantastic ease of use and outstanding picture quality, which they find offers excellent value. They also appreciate its convenient size, reliable performance, and stylish design, along with the easy-to-use remote control and simple HDMI connectivity. However, some customers wish it included a front display and noted that it could offer more features.
This summary was generated by AI based on customer reviews.
Didn’t work.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well, with positive reviews here, despite the low price, I figured it was still a SONY. Unfortunately, I disconnected my old DVD player (no HDMI) and set this one up, batteries in the remote and nothing. Tried in other outlets and it’s dead. I’m sure they’ll try and give me another but I’ll chalk this up to “ You get what you pay for.”
No, I would not recommend this to a friendcheaply made!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.after less than a dozen uses, the belt which operates the open/close of the tray broke. I replaced it with a rubber band, and it "kind of" works now. This is a very cheaply made product. Did I say it was a very cheaply made product? Well, it is.
No, I would not recommend this to a friendDvd player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt recieve item through delivery. I don't recommed this item.
No, I would not recommend this to a friendWorked great - for a month.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Player stopped communicating with remote after a month. Even multiple sets of new batteries in the remote didn't cure the problem. So now I can only watch DVDs that don't require using the menu. Bummed.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi casualviewer,
Please try to remove the batteries of the remote and press every button available on the remote twice one by one. Then install the batteries again and try controlling the player. Thanks. >Joffrey
DONT BUY- FLAT SCREENS ALREADY UPCONVERT!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theres practically NO REASON TO PURCHASE this item. ALL Flatscreen/HDTV & BLURAY player will UPCONVERT DVDs to HD AUTOMATICALLY so there is no reason to purchase this! Either get a cheaper dvd player or a bluray player :)
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Viper8828,
We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
>Joffrey
Product defective upon arrival.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The item was received defective; does not work since hooked up; I also tried to use it on two different TV's; The TV's did not recognize that a DVD is loaded. Also, no customer service phone number was provided to request technical support.
No, I would not recommend this to a friendlasted two hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never worked again after one use. No color and keeps shutting off video while audio continues. Too bad I didn't buy extended service. I expect a product to perform as advertised. No more Sony for me.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello bonz, thank you for your message. That is unfortunate you've had an issue with the unit. Follow the steps below to troubleshoot your unit: 1. Make sure the cables are securely connected to the player and plugged. 2. Try to connect the unit into a different TV or ports. 3. Replace the RCA cables for new ones. - Oscar.
MR
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item did not play my DVD's. I purchased another Sony from Amazon which worked.
No, I would not recommend this to a friendnot my best purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OK purchase not the best from Best Buy. Will look at reviews bettter next time
No, I would not recommend this to a friendlets try again
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.well the thing didn't even work,so its kinda hard to do a review .
No, I would not recommend this to a friendNO CORD INCLUDED
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't even know if the picture or quality is good because I can't plug it in. the box says that the cord is not provided, but the on-line details does not. Why can't BestBuy.com notify you or ask you if you need the cord on check out? Other websites do that!
No, I would not recommend this to a friendServiceable, but with several limitations.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Generally meets my needs, but with serious limitations: Buttons on player are hard to push and often require several tries. Buttons on remote are flimsy. No capability (at least none I have found) to repeat playing CD continuously. Instructions are hard to understand. Drawbacks are not serious enough to return player, but probably would consider alternatives if buying another one.
No, I would not recommend this to a friendDidn't work out of the the box
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed from the start, it didn't work. Once I got the door open, it wouldn't release the dvd.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WHATRTHEODDS, We appreciate bringing this to our attention and we are more than happy to take a look on this matter. Please reach us out at socialsupport@am.sony.com. Let us see what we can do to help you. Thanks and regards, Ella