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Customer Ratings & Reviews

$64.99

Customer reviews

Rating 4.6 out of 5 stars with 6458 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers find value in the DVD Player with HD Upconversion, particularly praising its ease of use and picture quality. The price, size, and reliable performance over time are also appreciated. Some customers would like to see improvements in the display and available features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 309 Showing 6,161-6,180 of 6,458 reviews
  • Rated 1 out of 5 stars

    The worst DVD Player Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD player initially set up just fine. Once the set up process was final, then the DVD player stopped working. The door would not open at all! I had to go through the hassle of returning it to the Best Buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DVD player is a piece of junk you can’t use the control to start your movie over and you can’t fast forward it… don’t waste your money

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Below expectation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not meet my expectation at all, i will never recommend to a friend

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bishopp006, We regret to hear that it didn't live up to your expectations. Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 2 out of 5 stars

    Regular DVD Player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small DVD Player. Nothing out of this world, but it plays the DVD'S

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    erratic operation after two months finally failed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thought that sony was a reliable brand guess not. erratic operation after two months. Finally stopped reading discs

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted, easy setup and nice display.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we are enjoying watching movies at home. great dvd player. thank you

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sent it to my son in Jamaica as a gift and he says it's not working. Its defective. I have no way if getting it back right now. Would have to take a trip to Jamaica later this year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    can't get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hard to get to work with comcast. would think twice before buying

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tradervice,
      Please send us more details about your concern at [email protected], give us your contact details and the exact model number of your unit so that we can assist you further. Thanks. >Joffrey

  • Rated 1 out of 5 stars

    Broken straight out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t use it because it was broken straight out of the box. You get what you pay got? Thought I was going to be okay because of Sony’s reputation, not so with this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is usually a great product but the remote doesn't work and it is very frustrating. Should just take it back and get my money back but it is such a hassle to move my tv cabinet and disconnect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DVD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i buy two time and was damage I loose my time and money in transportation

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no power to unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got home and set up the DVD player it did not get power. I checked a few different outlets but no luck.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bill, we regret hearing that the player is not powering on but rest assured that we will do our best to help you. You may refer to this link for additional steps to follow. https://us.en.kb.sony.com/app/answers/detail/a_id/39194. Regards, -Erin sony_US

  • Rated 2 out of 5 stars

    First time DVD player!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was hard to setup. I had to have someone to set it up for me.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it a month ago and a week ago started to fail, now it's not reading my CDs at all, and all are originals. Very disappointed with this DVD player.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Unsatisfiedcustomer, we're sorry to hear about this. Please send us an email at [email protected] with your concern so we can further assist you. Please also include your contact and product information. We will do our best to help you. Regards, ^Ron sony_US

  • Rated 2 out of 5 stars

    Doesn’t work like the one others I’ve had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DVD is slow to respond. Would never buy it again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent player. Slight lag time with the remote, but very minor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased open box and it was dirty. Plugged in and unit essentially no responsive. Takes about 10 seconds to turn on, longer to open. Returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't want it it wasn't what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I looked at the model on the shelf and it was clearance priced because it used to be a demo and I figured that that would be a good introduction to this line of DVD players but then upon looking at the actual unit I didn't like the way that it looked so I am returning it back to the store

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the money would buy again if I needed to thanks

    I would recommend this to a friend