Customer Ratings & Reviews
- Model:
- SEL2470GM2
- SKU:
- 10888154
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 4.9 out of 5 stars
Terrible experience with Best Buy ! Don’t buy it !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not receive the product. I contacted customer service several times but they never wanted to help me, offer me a solution or anything else... I'm really disappointed with this company because it's not very professional, especially as it was a fairly substantial investment. I wouldn't recommend ordering from Best Buy !
No, I would not recommend this to a friendHorrible customer service.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lens is good but leaving a 1 star because customer service was horrible in store and on the phone Lens showed up with missing lens hood and not wrapped. I Called and they said they were sending me a lens hood still haven’t received nothing. Last time shopping with Best Buy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dmha,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your experience with the SEL2470GM2 lens. We are sorry to hear about your purchasing experience. We suggest you contact the dealer for assistance. Thank you for choosing Sony.
For any questions or concerns, you can reach us at 239-245-6360.
Regards,
Larry 8-13-2024
Sony Social Support
So good I sold my primes
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prior to purchasing the 24-70 GM2 I would mostly use primes for both photo and video. I didnt expect that to change after getting the GM2 but this lens has surprised me in how good the bokeh looks. So good in fact that I sold my 24 & 50mm GM’s. That said, I do still think theres a ton of value in having faster prime lenses such as low light shooting so down the road i may pick up a cheaper Sigma prime. But the versatility of not having to constantly switch lenses is huge for me. The only other downside to the zoom lens is its not as easy to use on a gimbal, but thats for any zoom not just the GM2. For photos however this lens is an absolute beast and although people say better equipment doesnt make you a better photographer this lens absolutely makes me a better photographer because everything I shoot on it comes out amazing.
I would recommend this to a friendAmazing!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lens is an excellent match for my professional Sony camera. I absolutely loved shooting video with it — the quality is incredible. I think I’ll continue building my collection of Sony lenses. Thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello OlyaT, Sony's commitment to customer satisfaction is our top priority. The SEL2470GM is a great lens! Sharp quality pictures. We are happy you are enjoying your lens. If you have any questions or concerns please reach out to us at Sony's General Consumer Support: 239-245-6360. Thank you for choosing Sony! - Edward (4/19/2025) Sony Social Support
You won’t regret this purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best lens I’ve ever purchased. The quality is top notch. The price is worth every penny. If you’re thinking about it, just pull the trigger. You won’t be disappointed at all.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JoseR, Sony's commitment to customer satisfaction is our top priority. Thank you for sharing your feedback. We are happy to hear you are loving this lens choice. Thank you for choosing Sony. -Linda 12-30-23 Sony Social Support
BEST SONY LENSE!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best sense EVER! I love this thing... basically don't even use another lense anymore as it's so versatile. Best Buy delivered early too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello user293077
Thank You for sharing your experience with us. Sony's commitment to customer satisfaction is our top priority. We are looking forward to seeing what our customers create with our products.
Vincent
-Sony Social Support for Digital Imaging
Sony FE 24-70mm GM II
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Open box but came in MINT condition. Works and performs as expected. My current main focal length for everyday use
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeremyT, Sony commitment to customer satisfaction is our top priority. Thank you for sharing your experience with the SEL2470GM2 lens. We are glad to hear that you think our lens works and performs as it should be. Thank you so much for choosing Sony. For any questions or concerns, you can reach us at 239-245-6360. Pakorn (Sony Social Support)
Superb lens every period
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just Fantastic !!! It’s the best zoom lens I have tried
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KrishnachaitanyaK, Sony's commitment to customer satisfaction is our top priority. We are happy to hear that you love our 2470GM2 lens. We are also happy to hear that its performance meet your standard. These are the feedback that we really want to hear from our customers. Thank you so much for sharing your thoughts and experience. And thank you very much for choosing Sony. - Pakorn (Sony Social Support)
Sony FE 24-70mm GM II
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent camera with sharp photos, but if you want a creamy bokeh, this is not for you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ziele,
Sony commitment to customer satisfaction is our top priority.
Thank you for your feedback! We appreciate your positive comments about the sharpness of images produced by our lens. Your feedback encourages us to continue our efforts.
If you have any other concerns or questions, feel free to us at 239-245-6360.
Rubychelle,
Sony Social Support
Does not have In Lens Stabilization (OSS)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Why does it state that there is In Lens Stabilization when every other website says otherwise. Please fix the product description
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Gregory,
Sony commitment to customer satisfaction is our top priority.
Thank you for sharing your feedback on our SEL2470GM2 lens. We apologize for the confusion this has caused. You are correct, this lens does not have an in-lens image stabilization, it can work concurrent with the camera's in-body image stabilization.
If you have any other concerns or questions, feel free to contact us at 239-245-6360.
Rubychelle,
Sony Social Support
