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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $429.99

Customer reviews

Rating 3.8 out of 5 stars with 207 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished PlayStation 4 Pro Console for its generally good condition, smooth performance, and functionality. Many appreciate the console's accessible price point and that it typically includes all necessary components. However, some customers reported issues with the power cord, including missing or incorrect cords, and noted that the packaging could be improved to better protect the console during shipping. A small number also mentioned the console's noise level as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 207 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This PlayStation 4 pro is in great condition and works perfectly. My item shipped out and arrived quickly. I m happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works perfect for my first consoles though it had dust in the area for input devices.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    It’s good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs good, difficult at first but it’s good now, didn’t use the controller since i had one

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Horrible Shipping

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 works fine but it was delivered in a box that’s was destroyed with no protection, just the console in a box. All the accessories were in a zip loc bag. I’m very lucky to have actually received a console and not a box of pieces. My luck is the only reason this isn’t a zero star. Will not be ordering anything else from Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    No coments

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is best buy ………………………………………………………………………………

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good gaming console.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had one for almost a decade now and im able to play some of my favorite games like fortnite, Minecraft, god of war, and even terraria so i would definitely recommend buying one if you are interested.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product came as promised and works great so far. Saved some money buying refurbished and that made me nervous but so far its 100%

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Wonderful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent services always for the customer never fails thank u for always bring there gor your customers service

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. PS4 works great just like new. I would def buy it again. Looks neat and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, controller works great, cords work great. Have had for over a month with no issue!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amzing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked how they packed it. Was very neat and the PS4 is the best pucrchse ive gotten dor far

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    PS4 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean and works fantastic! Saved lots by buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I brought this PlayStation 4 I have done nothing but play it

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Ps4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this place and this game really… and you???

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working fine to this point. Have nor accessed all of the features.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    PS4 console

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working conditions, I was hoping to buy a brand new one but still works besides is used.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sad Stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console was released in 2016 for $399. No way in hell, is it worth more than $100 at seven years old and previously broken. Some lady said it didnt even come with controllers or power/HDMI cables! How can you rip people off with old consoles but not even have the cables that power them? Ps5 pro has been announce, ps5 will go on sale again this year. Stop buying a cheap and spend that same dollar on something that will be usable in a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PlayStation 4

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console everything was great. Everything came in the box. Delivery was late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with everything, and the shipping was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, good quality and super recommended it!!

    I would recommend this to a friend