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Customer Ratings & Reviews

Your price for this item is $209.99
The comparable value price is $429.99

Customer reviews

Rating 3.8 out of 5 stars with 202 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Controller

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers commend the Geek Squad Certified Refurbished PlayStation 4 Pro Console for its generally good condition, smooth performance, and functionality. Many appreciate the console's accessible price point and that it typically includes all necessary components. However, some customers reported issues with the power cord, including missing or incorrect cords, and noted that the packaging could be improved to better protect the console during shipping. A small number also mentioned the console's noise level as a concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 202 reviews
  • Rated 2 out of 5 stars

    ps4

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PlayStation stopped working, it won’t turn on, can’t do anything, i’ve tried to unplug it so many times it still won’t work, had this since November & it only worked for a few months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first time buying from BEST BUY and I am very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellenet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase the perfect product. very good attention from the workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent condition. Packaged very well. I got the delivery quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast and smooth! Great gift and doesn’t overdo

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning and purchasing a ps5 instead. This is not refurbished its just used parts that have wear and are not clean when you receive the item.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Packaging

    Rated 1 out of 5 stars

    Ps4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it really late, got here with wrong parts. Also got here in a damaged box. Had no protection

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    PS4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, it was ready in just 3 days and everything works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this system. I got it at a really good cost. PS 4 pro

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great PlayStation

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it works since it’s my first PlayStation.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote was broke and the playstation was overheating. My son is 12 and he was very sad. Very easy return

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Play Station

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is worth the money that you will spend on buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great it come with everything that was listed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kids just want to have fun

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my kids first game system and they love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 shuts off while playing it.Then it makes a vacuum noise which is very loud

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Product is as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was delivered on time and as advertised. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps4 pro is ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok, did its job for a while but ended up buying a ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it, great product. Exactly what was needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PS4

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as advertised. Came with no cables. When returning the item was told that items don’t need to be sold as advertised.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps4 pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control doesn't keep charge for long..fair....

    No, I would not recommend this to a friend