Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this soundbar. Quality at a fair price. This was set up for me by a Best Buy Technician, who did a great job. Now I'm aware Best Buy comes to Morristown I will be doing any tech business with them.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AMBZ,
Awesome! We're glad to hear that you're happy with your new soundbar. It's good to know that you had a great experience with our customer service. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired up with the 300W subwoofer, the sound bar is able to fill our 400sqft living room with ease. When used with our Sony TV for the center chanel sound, we honestly prefer watching at home versus going to the theater. Truly the only better experience is IMAX.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi XXXX,
That's great! We're glad to hear that you appreciate the home theater like sound quality of the soundbar for your living room. Thank you for choosing Sony and have a great day!
-David
Rated 5 out of 5 stars
Excellent Addition to Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this sound bar for a 65” Sony Mini-LED TV. It works seamlessly and very much upgrades the sound. The bar fits perfectly under the tv set. Did not purchase the additional speakers and really don’t feel like they are necessary.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FabioC,
Thank you for the 5-star rating and we're glad to hear that you like your new Sony soundbar for your TV. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from an older version and this one works so much better in our very large gameroom. Excellent sound. Only downside is its too long to fit under our 65 in tv so we had to do the brackets on the front and for now it just hangs there. Hate that part
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LHood,
That's a very nice upgrade! We're glad to hear that you like the sound quality of your new Sony soundbar. Your feedback is greatly appreciated. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Sony soundbar atmos??
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not sure how they consider this an "atmos" soundbar, it doesnt have height speakers, there are 3 speakers in the bar! sound quality is good overall and better than the TV speakers. sub is good, no issues with wireless connecting or staying connected. overall decent soundbar but labeling it atmos is a bit much.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Paperboy72,
Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality and connectivity of the soundbar. Your feedback about the Atmos function is greatly appreciated.
The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. To fully enjoy the capabilities of the soundbar, we recommend the optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S).
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Rick
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great, very impressed! Simple and easy to use. Would recommend it.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardM,
Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Strong home theater system, but beware if you don'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Strong home theater sound. If you have a Sony TV then purchase with confidence. I deducted a star because it is not perfectly interoperable with non-Sony TVs such as the LG C3, which I have. If that is a concern, be sure to research the interoperability details.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesR,
Thank you for the purchase! We're glad to hear that you like the Sony soundbar. We're sorry to hear what happened, we're more than happy to help you out with your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product sounds great easy to install easy to setup
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RosinaK,
Awesome! We're thrilled that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Art's opinion...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and easy to setup and use. Sleek, modern style.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Art10, Amazing! We're glad you like the great sound quality, ease of setup and use, and sleek and modern design of your new Sony HT-A5000. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound easy hook up open box works like new..
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Junebug,
Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Really amazing soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend this soundbar set up. I bought a Sony subwoofer with it and they paired perfectly to my Bravia. I live in an apartment and it does a great job at providing an immersive home theater experience without upsetting the neighbors.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hiya,
Awesome! We're glad to hear that you like the soundbar for your Sony TV. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S) We appreciate the recommendation and thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Captivating!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is good! Great with center channel dialog and the sound stage is captivating!! I been recently having sync issues with the audio when listening to cable and some YouTube channels which hopefully can be resolved but over all I'm enjoying this soundbar especially when watching bluray or 4k dobly atmos movies, this is where this soundbar shines!!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jamie, Thank you for the amazing review! We're glad you like the audio vocal clarity and immersive sound experience of your Sony HTA5000 soundbar. If there is an audio delay or syncing issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381273.html
If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use syncs right with the sony tv. Makes everything come alive
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Awesom, We are thrilled to hear that! With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for choosing Sony! Vincent
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great and was easy to set up. Easily adjustable.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LynneB, We're glad to hear that you are happy with this HT-A5000 5.1.2 Channel Soundbar. The HT-A5000 has 5.1.2 channels: Two up-firing speakers for overhead sound, two beam tweeters and three front speakers for wider surround, plus a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, it creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thank you for choosing Sony. Jay
Rated 5 out of 5 stars
Happy with the purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research but I'm happy I purchased the Sony HT-A5000. Although I will add rear speakers later, when combined with the SA-SW3-200W sub woofer, I have way more bass than I need. It fills the room with sound. My living room is approximately 20x24 with a vaulted ceiling.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi paconurmi, You've made an excellent choice! We're so glad to hear you appreciate the room-filling sound of your new Sony HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
Rated 4 out of 5 stars
Nice sound bar . High price .
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it . Price is up there . Needs more adjustments . Was surprised there was no equalizer . Needs the sub and rear speakers for the best sound . The center channel sync with a Bravia TV is awesome . Clear voice without drowning out the rest of the surround .
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello RichardW,
Great! Thank you for your purchase and for providing your honest review. We're glad that you like the sound quality of your Sony HT-A5000 Dolby Atmos Smart Soundbar. Adding up a subwoofer and a rear speaker will definitely put you on a higher note. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! - Marco
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic. Easy to use. Clear audio. Highly recommend!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Phantom,
Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the recommendation and for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Amazing sound! Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound in all directions! Treble and bass!!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RichardS, Great! We're glad you're enjoying the amazing surround sound, treble and bas quality of your new Sony HT-A5000 soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Sam
Rated 5 out of 5 stars
Amazing sound at affordable price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired this with my new XR-77A80K and it sounds amazing. Plenty of setting options but not too many to make them usless. I do have a buzzing problem when i try to use my TV has the center channel speaker, but i think thats the TV. Recommend if you dont want to pay a ton for the next level up but still want a great soundbar.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trinkets02,
Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar. It's unfortunate that you are experiencing a noise when using the Center Speaker Mode of the TV. We would like to know more about the issue and help you out. Please contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Rated 5 out of 5 stars
Fantastic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic sums it up. Easy hook up. Make sure you get the sub to get full effect.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
Perfect! We're thrilled to hear your 5-star review of this amazing soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofers and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph






















