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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.5 out of 5 stars with 898 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 898 reviews
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and easy installation out of the box

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Royels, Thank you for purchasing the Sony HT-A5000 soundbar! We're pleased to hear you like the great sound quality and ease of installation of your new soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony Sound Bar - Mr D.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addittion to my Sony a95k TV. My wife complained about not earing voices on most tv shows. Once I plugged in this bad boy no more compliants. I might expand with the remote speakers in a bit...

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelD,

      Thank you for the purchase! We're glad to hear that you like the soundbar for your television. Thank you again for choosing Sony and your continued support is greatly appreciated.

      -David Sony_US

  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually not one for sound bars, but this alone has really good sound. Will be adding rear speakers and subwoofer in the near future to get the full Dolby Atmos package!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jc83,

      That's great! We're happy to hear that you like your new Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for supporting Sony!

      -David Sony_US

  • Rated 4 out of 5 stars

    Great product overall

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size i was expecting it to be louder. It is a good sound and you can hear the immersive sound. It is cool how you can add additional speakers to the product. I have a sony tv so it links nicely. I Would recommend but note it is large and will take up more space than other soundbars.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Priduct,

      Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar and how it works well with your Sony TV. We also appreciate your review about the overall volume and size of the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343

      Volume may vary depending on your source content. Make sure to try multiple sources. Check that the night mode function is turned off. Press the NIGHT button on the remote. The setting does not appear on the TV screen while the TV input is selected. In this case, you can check the setting in the front panel display. You can also make dialogs clearer by pressing the VOICE button on the remote.

      Aside from adding the optional subwoofer and rear speakers, you can use the sound field function of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information:

      https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000428895.html

      Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US

      Regards,
      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Full sound for your home without "Karen" getting m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this "little " sound bar is amazing. Big full sound. I dont have the matching wireless rears or subwoofer but i dont really need them. Im in a townhouse apartment so i cant really use a big powered sub to its full extent, but i dont need to worry because this is full enough for now. Its not booming bass but for regular dialog and music play back im highly impressed. I will at some point get the rears and sub but im in now hurry. If youve got fussy "Karen or Kyle" as your neighbors this bar is fantastic at fulfilling my sound needs without giving that neighbor the chance to call the office. Im happy and shes angery about something else now lol.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grimmis,

      Amazing! We're glad that the sound quality of the soundbar is perfect for your home entertainment setup. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    No regerts

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome. I splurged a little with this to go with my Sony tv but I’m glad I did. I haven’t had a sound system before so it’s hard to compare but this adds another level to family movie night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JacobM,

      You made the right choice! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought a cheaper Sony soundbar before this one, but it didn’t work properly and was out of stock. So I spent the extra money and bought this one. It is great. The sound is excellent. I’m so happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MaryMW,

      You made the right choice! We're glad to hear that you're happy with the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Magnificent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony A5000 sound-bar! This thing has allowed me to enjoy football games, and movies better than I was currently doing. It has rich clear sound, and if you pair it with the Sony sw5 subwoofer, then you will be enjoying tv on a whole other level.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That's awesome, LuisArroyo22! We're glad that you are enjoying your new Sony soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice overall sound, but works best with Sony tv's to get that central surround sound. We have this one connected to a Samsung tv and the bigger one connected to a Sony tv and you can definitedly tell the difference. If your looking for something with nice sound for bedroom or living this is it givem its connected to proper tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ladyleo78, Great! We're very happy to hear it works best with your Sony TV and you're enjoying the full surround sound experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Sounds great…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds really good! Was super easy to set up… the only problems l have are 1) disconnected from the Wi-Fi twice a week 2) l have to unplug HDMI and replug lt ln for every use

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flunky,
      While we are happy that you are enjoying the good sound quality of your Sony HTA5000, we are sorry to hear that you are having some wi-fi connection issues. This is not the experience we want you to have. Kindly allow us to assist you. We highly suggest not to place any metal objects other than a TV around the speaker system to avoid interference. You can also try and perform a software update making sure that the unit has the latest firmware version. Please follow the link below for the software update process.

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343


      I hope this helps. If you need further assistance, please email the below information to socialsupport@am.sony.com:

      Name:
      BestBuy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Marco Sony_US

  • Rated 5 out of 5 stars

    Great Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality! The way it pairs with a Sony TV and the wireless subwoofer makes it so easy to use. It is the provides the perfect surround sound quality without the need for any smaller speakers behind you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Abraham,

      Thank you for the positive feedback! We're glad to hear that you like the sound quality and easy to use function of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    great soundbar

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. sounds great. clear sound even at high volumes. subwoofer has good depth, no distortion. has good power for a larger room, the reason i got it. action movies and such sound awesome on it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi blackstainless,

      Thank you for the 5-star rating and we're happy to hear that you love the sound quality of the soundbar. Thank you for choosing Sony and enjoy your soundbar!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sonybar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best best bar out golf this world movie makes like theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from an older traditional 5.1 system / this sound bar . Wireless surround speakers and subwoofer pack a punch. Music and movies are extremely detailed ! Crisp notes and deep bass ! Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LGNano90,

      That's a very nice upgrade! We're glad to hear that you like the sound quality and bass of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Rated 3 out of 5 stars

    Great sound, but needs a subwoofer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is really good once it has time to break in. I was disappointed at first,, but after a couple of weeks the sound widened and became much richer. Also using the screen as the center channel really does make the dialogue feel like it's coming from the person speaking. It does however, need a separate subwoofer. The base is better than most soundbars, but cannot replace the immersive feeling you get with a subwoofer. I took off one star for the need for a subwoofer that isn't included and one for the fact that I have a wireless subwoofer that came with another Sony soundbar and it won't connect. You have to buy one of two specific models (the cheapest being $400). All Sony wireless subwoofers should work with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bumpandrun,

      Thanks for sharing your review and experience with the Sony HTA5000. We glad that you were able to set it up to your standards. We also understand where you are coming from. In case you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Soundbar Model Number:
      Issue:
      Additional Information regarding your experience with your HTA5000.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is great with movies,videos, or even music it’s a loud speaker and really worth the money in my opinion.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JonathanP,

      Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the soundbar for your movies and videos. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Superb Soundbar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a small space, this soundbar is overkill. Great sound quality and it fills up the space really well. For a large space, I would add the rear speakers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rognz,

      We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the soundbar.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Wow! So nice for a basic theater system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money but look for it on sale. A nice compact system that has better sound quality than my 25 year old bulky receiver system. Get the extra sub and wireless rear speakers too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SparkyD,

      Very nice! We're glad to hear that you like the sound quality of your new Sony soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Good Value for the Money you pay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound bar for the price and for a medium-sized room. However, for the best value, I would highly recommend pairing it with the rear wireless speakers and subwoofer system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Khan, fabulous! We are truly delighted to hear about your satisfaction with the amazing sound quality and reasonable price of your HT-A5000. Also, we appreciate your recommendation in getting our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S,SA-RS5) for a more immersive listening experience. Thank you very much for your purchase and for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound bar, surround sound is out of thos world. Exceeded all expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamW,

      That's great! We're happy to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!

      -David Sony_US