Customer Ratings & Reviews

Hi Skim,

Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-Ralph

Hi Elbrayan,

Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi JoCar808,

You made the right choice with the Sony HTA5000! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-Ralph

Hello Bravia, We are glad to hear that. You chose the best soundbar for your BRAVIA TV. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Vincent

Hi JoseF, Thank you so much for your kind words! We're glad to hear that our soundbar is helping your tremendously. We know how difficult it can be to hear TV shows and movies when you are hard of hearing, and we're proud to offer a product that can make a real difference in your life.
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

Hi KenW,

We appreciate the 5-star rating and we're glad to hear that you love the sound quality and design of the soundbar. Thank you for choosing Sony and have a great day!

-David

Hi Barney,

That's great! We're glad that you're happy with your purchase! We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi Jackie,

Very nice! We're glad to hear you like the soundbar and subwoofer for your television. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!

Regards,
David

Hi TimothyM,

Very nice! We're glad to hear that you like the soundbar for your Sony TV. Thank you for choosing Sony and your continued support is greatly appreciated.

-David

Hi DavidB, Thank you for giving the product a perfect rating! We're truly delighted to hear this great soundbar delivers superb sound quality and you find easy to setup as well. Glad to know you like the smart features and it works great with Alexa. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for your purchase and for choosing Sony! -Jess

Hi RingUser, Thank you for the 5-star rating! We're glad you're enjoying your new Sony HT-A5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam

Hi MarkG,

Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar and had an easy time setting it up. We also appreciate your feedback about the mounting holes.

Full operation is not guaranteed when using third-party wall mount brackets. For optimum performance, it is recommended to use the supplied wall mounting brackets of the soundbar. Please refer to this link for more information:

https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381190.html

In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

Name:
Username:
Model Number:
Issue:
Telephone Number:

Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US

Sincerely,
-Ralph

Hi PatrickR,

That's great! We're glad to hear that you like the sound quality and size of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!


-David

Hi ChrisT, Amazing! We're thrilled you like the audio clarity and solid bass quality of your Sony HTA5000. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Sam

Hi CarolinaC, That's awesome! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig

Hi DustinR,

Thank you for the purchase and we're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!

-David

Hi Barks,

Thank you for the 5-star rating and we're glad to hear that you like the audio quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

-David

Hello Fldb,
Great! Thanks for your feedback and we're glad that you are pleased with the sound quality and how easy it is to setup. Really worth the price. Thank you for choosing Sony! - Marco

Hi DonaldM, You've made the right choice! We're thrilled that you are enjoying everything about this soundbar and it tailors amazing audio to your space. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Jess

Hi GaryG, Excellent! We're delighted to hear that you're enjoying the great movie theater-like surround sound experience with your Sony HTA5000. Thanks for choosing Sony! -Sam