Customer Ratings & Reviews
- Model:
- HTA5000
- |
- SKU:
- 10917148
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the sound and it was easy to set up. Only issue is the wall brackets that come with it can’t support the weight.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeni,
Thanks for sharing your review and experience with the soundbar. We're glad that you like the sound quality and user-friendly functions of the soundbar. We also appreciate your review the supplied brackets. For safety and precautions, make sure that the installation is done by a Sony dealer or licensed contractor. You may also refer to this link for more information about installing the soundbar on a wall:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381190.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with the HTA5000.
Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony sound bar is wonderful! The sound is crisp and clear. I have it hooked up with my LG OLED tv and couldn’t be happier.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycustomer,
Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Tommy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great for movies and music, easy to install it. I love it
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EliezerN,
We appreciate the 5-star rating and we're glad to hear that you like love the sound quality and easy to install feature of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Terrific sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first ever sound bar and it greatly exceeds my expectations. Tremendous sound. Absolutely love it.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary,
You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
easy to setup
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and great sound quality, I love the experience.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi VenkataS,
That's great! We're glad to hear that you like the easy setup function and sound qualit of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and sounds terrific. It’s definitely a little pricey, but worth the money.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi frozen,
You made the right choice! We're glad that you are enjoying the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine - it’s supposed to connect to the a80k, creating center channel which creates (supposedly) a more immersive sound. It doesn’t work. When connected to the a80k, it produces a hissing noise. Total tech has been out here twice and there’s no fix. When disconnected from the tv (using hdmi only) it sounds pretty good, but it isn’t what we were sold. Probably going to return.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sg0810,
We're sorry to hear the noise issue with your soundbar. Please allow us to help you and turn this into a better experience. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, set the optional speaker and the speaker system apart from it. If there is an obstacle between the optional speaker and the speaker system, move or remove it. Set the optional speaker and the speaker system in a position as close as possible.
To isolate the issue, please factory reset the soundbar and try again. Here's the link on how to.
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381232.html
If the same issue occurs, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar upgrade was recommended By Arron in Altamonte Springs store. He was on point. It is amazing and makes movie watching at home the best.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjohnson,
Great! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We added this when we got a new tv and it makes all the difference in the sound. Nice quality.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beanie, Thank you for the 5-star rating! We're thrilled you're enjoying the excellent sound quality of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this soundbar totally! It is much clearer than my last one, and projects well into the room. Highly recommend this Sony soundbar.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaFa,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Perfect with subwoofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good soundbar. I haven’t tried watching movie with soundbar and subwoofer, but this experience is amazing
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliN,
You made the right choice with the Sony HTA5000! The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Crisp sound but no bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than tv and has a crisp sound with some depth but lil bass. You need the subwoofer. It will bring the sound bar a live.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Me23,
Thank you for the review and we're glad you like the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, crisp and full, recommend the subwoofer for more bass volume. It comes with wall brackets to mount it under the TV.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve, That's awesome! We are glad that you like the sound quality of your new Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance and met my expectations on sound effects
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi StephenO,
Awesome! Thank you for the purchase and we're glad to hear that you like the sound effects of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar I purchased makes the sound from my smart tv sound like I in a movie theatre! The clarity on voices is excellent!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subwoofer,
Perfect! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Rated 3 out of 5 stars
Not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was little bit disappointed I was expecting something real "clean" as far as sound wise, especially if you are watching a movie in 5.1. If you listen to music, is also the same thing the cleanness of the sound is far form being perfect. If you don't care about quality, this is perfect for you but IT DOES THE JOB. Quality vs price is not that that thing is expensive!! The woofer plus the bar was close to $1500. I wouldn't do it again!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Regba,
We regret to hear that it hasn't performed to your standards. Your feedback is greatly appreciated. You can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may find this link helpful (refer to "Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with your HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Should have been my first choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it better than the Bose I returned. Should have stuck with this from the beginning.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrTLG, You've made a amazing choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar, sounds and work’s terrific. Strongly recommended.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJsony,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the sound quality of the soundbar. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product on market at a great price,great service
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErichK61,
Thank you for the purchase and we're glad to hear that you like the price point of the soundbar. Thank you for choosing Sony and enjoy your soundbar.
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Worth Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality in line with Sony’s reputation.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shashank,
Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David






















