Customer Ratings & Reviews
- Model:
- HTA5000
- |
- SKU:
- 10917148
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. When turned up I can hear it throughout my house.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JacobC, That's fantastic! We're extremely happy to hear you how much you are enjoying the incredible audio of this soundbar and surround sound experience throughout your house. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for your purchase and for the 5-star rating!
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Bettor than most
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good for what it is. But price is a little high. Sounds amazing if you get the subwoofer to go with it.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Nerdish22, We are happy that you like the sound quality of your new Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for trusting Sony! Vincent
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Sony soundbar took an electrical surge and had to be replaced. This one is so much better than the older one.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bruce,
We regret to hear about what happened to your previous soundbar. You may the right choice in upgrading to the HT-A5000! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound bar for a Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sound bar, I have a Sony TV so I utilize the built-in menu and ecosystem. Definitely recommend
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Georb123,
Awesome! We're thrilled that you like how the soundbar works well with your Sony TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Buy it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound, this soundbar sounds incredible. It has all the future proof features and has a 4k 120hz pass through.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pdubhtown,
Great! We're glad that you like the sound quality and 4K120 pass-through function of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Best sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding sound with the wireless A200 subwoofer. Makes watching a movie very enjoyable.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, Thanks for the 5-star rating! We're glad that you are enjoying your new Sony soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
An excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great and synced up with my TV/cable right away. Would definitely recommend.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Southsider,
Amazing! We're glad that you like the sound quality of the soundbar and how it works well with your TV/cable. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I’ve purchased many products from Best Buy, 75inch Sony TV what a great picture and sound
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KentR,
That's awesome! We're glad you like picture and sound quality of your Sony soundbar and TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound especially for watching movies. You won't be disappointed.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maggie,
Perfect! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony sound bar has excellent sound quality for a sound bar
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Joesph, Perfect! Thank you so much for sharing your experience so far with your HT-A5000 Soundbar! We are extremely pleased you are enjoying the excellent sound quality and you are very pleased with your purchase. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for sharing your awesome feedback and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Big sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Movie theatre sound in a soundbar. Fills our house with music.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Voight, Thank you greatly for sharing your experience and are we very glad to hear you are now enjoying your HT-A5000 with Dolby Atmos, and DTS:X. It's good to know you're now able to enjoy to enjoy the incredible audio and you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
ok for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.item its ok i purchased the sound bar with the subwoer added the 2 rear wireles speakers. the Atmos part really does work great u have to turn down ur other speakers and. still then u really dont pick it up. i tell u to try the samsung qq990b or 990c.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi EdgardM,
Thank you for the review. We're glad to hear that you like the price point of the soundbar. If there's something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It pairs really well with my new tv. Very loud. Great quality.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bmw6714,
Great! We're glad that you are enjoying the sound quality of the soundbar and how it works well with your TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always been a big fan of Sony and love the sound this bar produces.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyK,
You made the right choice with the Sony HTA5000! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HTA5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and  assistance. The app is also easy to manage and have been very helpful. 
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Eheredia,
Awesome! We're glad that you like the features of the Sony Music Center app. It's also great that you were assisted professionally. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Surround Sounds ever. My husband and I love watching movies with extremely a great quality sound system.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi great,
Perfect! We're glad that you and your husband are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Volume
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like your in the theater. Wow factor. Great product.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sunflower, That's fantastic! We're extremely pleased to hear the HT-A5000 completes your surround sound experience and it tailors audio to your space. You’re now able to enjoy immersive, engaging cinematic surround sound experience in your home. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). The SA-SW3 and the SA-SW5 pack a big low-end punch, so we don't think you'll be disappointed. Thanks for leaving us such a great review! -Jess
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As described Highly recommended Great quality Easy to install
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyTV, Awesome! We are very delighted to hear you are enjoying everything about your HT-A5000 with Dolby Atmos and DTS:X and you find it easy to setup. Good to know that the great sound improves your home theater experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for leaving us such a wonderful review of your HT-A5000 and for choosing Sony! -Jess
- Pros mentioned:Setup ease
Rated 2 out of 5 stars
Sony Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really worth the money… I had a JBL 900 series sound bar, but wanted to “upgrade” to all Sony products. The sound bar is fine, but for the price tag of almost $1000 without a subwoofer I expect a lot out of the product. I did buy the larger Subwoofer offered coming out to almost $2,000. Took it home set it up expecting to be blown away… I just wasn’t. The JBL is $1000 with sub and I think the quality is better plus you get Bluetooth satellite surround that disconnects from the main bar, all included. Sony products usually don’t let me down but I have to say it’s best to look elsewhere for a quality sound bar that includes all you need rather then piecing it together for double the cost. The 2 saving graces this sound bar has is the dialogue is very clear, and easy to use especially if you have a Sony TV (I do) but if your expecting great movie sound I would go a different direction.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tacco,
We regret to hear that you are not completely satisfied with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device.
Additionally, you can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound quality. The installation went smoothly and the installers were polite and friendly.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonP,
Thank you for the purchase! We're glad you like the sound quality of the soundbar and you had a great time with our customer service. Take your entertainment to a new realm of audio immersion. The HTA5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!
Regards,
David






















