Customer Ratings & Reviews
- Model:
- HTA5000
- |
- SKU:
- 10917148
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much easier to understand the conversations even with my bad hearing.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Newtv,
Perfect! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
sooundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the Sony soundbar that we purchased with our new sony TV
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Aruba2me, Awesome! We are very delighted to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X and it works great with your new Sony Bravia TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for your purchase and for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent sound bar for our new sony oled tv. its a must
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Home,
Great! We're glad that the soundbar is perfect for your Sony OLED TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony sound bar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of sound is amazing. Price is fair for what you get.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobA,
You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Awesome purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound and easy installation out of the box
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Royels, Thank you for purchasing the Sony HT-A5000 soundbar! We're pleased to hear you like the great sound quality and ease of installation of your new soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy at a good price. Easy set up too!!!!!!!!!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rbt59,
You made the right choice! We're glad that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. I’ll recommend this bar. Easy to install
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Greatchoice,
Awesome! We're glad that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the recommendation and for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Mrwolf
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great good bass!#!×$/<>!!!!!!!$$$$$$$$$$$$$
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nevertooldtorockroll, Awesome! We're glad you like great sound quality and punchy bass of your new Sony HTA5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sounds Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! The amazing item we bought so far. Thanks
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, Pogi! We are very delighted to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X. Good to know that the great sound improves your home theater experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for your feedback and offering a fantastic rating on the product! -Jess
Rated 5 out of 5 stars
Good soundbar
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still a great soundbar to this day. Sony cooked with this one.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Full sound for your home without "Karen" getting m
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, this "little " sound bar is amazing. Big full sound. I dont have the matching wireless rears or subwoofer but i dont really need them. Im in a townhouse apartment so i cant really use a big powered sub to its full extent, but i dont need to worry because this is full enough for now. Its not booming bass but for regular dialog and music play back im highly impressed. I will at some point get the rears and sub but im in now hurry. If youve got fussy "Karen or Kyle" as your neighbors this bar is fantastic at fulfilling my sound needs without giving that neighbor the chance to call the office. Im happy and shes angery about something else now lol.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Grimmis,
Amazing! We're glad that the sound quality of the soundbar is perfect for your home entertainment setup. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Nice sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! It doesn't have to be turned up high at all.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lynn31313,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony does it again
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! This is why I’m partial to Sony. Great sound
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Juliecav, Great! We're glad that you are enjoying the audio quality of your HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin
Rated 2 out of 5 stars
Extremely dissapointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was highly anticipating the delivery of my new Sony HT-A5000, only to be completely let down. Prior to purchasing this, my 50" XJ90 Bravia TV was sitting on top of a Sony HT-XT1 Sound Bar/Platform. Since my new TV was capable of handling all of the new sound fields, (Dolby Atmos) I wanted to step up. Well, to be blunt, this $1000 sound bar has no depth to the sound whatsoever, and is not worth the price tag. Sounds real tinny even with bass maxed out. My HT-XT1 sounded way better. And Dolby Atmos, I am not impressed. I watched two movies (Dune & Jungle Cruise), and could not hear anything special. I guess to get the full experience, you have to get the sub and the rear speakers. Well, that's not going to happen. Unfortunately this will get packed up and returned to the store.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Chachi, thank you for purchasing our HTA5000 5.1.2ch Dolby Atmos® Soundbar. We understand that everyone of us has different sound preference, and we apologize if the sound did not meet your expectations. This is definitely not the experience we'd like you to have. You can adjust the sound quality to suit your preference. Please check page 36-40 of the manual below. https://support.am.sony.com/release/Manual_5029478121.pdf
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
BBY Username:
Model Number:
Issue:
Telephone Number:
Sincerely, Erin
Rated 5 out of 5 stars
Just Amazing!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Paired it up with my new XR65X90L, it’s amazing how just by itself the immersive sound field mode gives you a very decent surround experience. Can’t wait to complete the setup with the SA-RS5 satellites and SA-SW5 sub.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BraviaXR65X90L,
That's awesome! We're glad to hear that you like the sound quality and smart features of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Sounds great…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds really good! Was super easy to set up… the only problems l have are 1) disconnected from the Wi-Fi twice a week 2) l have to unplug HDMI and replug lt ln for every use
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Flunky,
While we are happy that you are enjoying the good sound quality of your Sony HTA5000, we are sorry to hear that you are having some wi-fi connection issues. This is not the experience we want you to have. Kindly allow us to assist you. We highly suggest not to place any metal objects other than a TV around the speaker system to avoid interference. You can also try and perform a software update making sure that the unit has the latest firmware version. Please follow the link below for the software update process.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
I hope this helps. If you need further assistance, please email the below information to socialsupport@am.sony.com:
Name:
BestBuy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
Rated 5 out of 5 stars
Great buy, worth the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a tradeshow, soundbar was extremely reliable and strongly projected the audio over the cacophony of the crowd Shipped quickly and hassle-free
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Benji,
We appreciate the 5-star rating and positive feedback! We're glad to hear that you like your new Sony soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
This product is awesome I was so amazed with the s
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is awesome I was so amazed with the sound
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ronyam,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Wrong accessories
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar itself is amazing! I found it elsewhere and no have one and I love it. Deep bass, great Atmos experience! However…. I ordered one from Best Buy recently through the Best Buy app. It’s was labeled “excellent condition” I have made purchases for open box before and haven’t really had any major problems. This one being excellent, was supposed to have all original parts and accessories. Occasionally there might be a replacement that is acceptable., But generally open box excellent has all original parts and accessories. This one showed up after waiting over a week with a Sony TV remote that was not compatible with the sound bar itself. The original sound bar remote was nowhere to be found. Somebody just stuck some random Sony TV remote in there, assuming it was geek squad. Very disappointed with that experience as I had to return it and order it elsew. But I do want to say now that I have one, the A5000 is perfect for my size living room. I love it.!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friend Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are very helpful and I have had great success with purchases and returns.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffQ,
Thank you for the 5-star rating! We're glad to hear that you like your new Sony soundbar. Thank you for choosing Sony!
-David






















