Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 898 reviews
(898 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 4 out of 5 stars
Great for soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what it is, this is a great soundbar. Given that the sound is coming from the front, it does a good job with spacialization of the sound/simulated surround. It can also utilize wireless surrounds for a better enough experience that I would recommend adding them. With the surrounds, it's still not as good as a true surround system and the cost starts to come close. Ultimately, we went with the true surround system.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CoreyB,
Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. Your feedback is greatly appreciated. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Great Sound but issue w/center speaker mode
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HT-A5000 sound bar sounds great and packs a punch with its power and bass. I would have given 5 stars but I’m not satisfied with the static noise when I use the center speaker mode with my Sony X90K TV. This center speaker feature is promoted by Sony yet the static noise/hissing seems to be a known problem reported by others on Reddit and other AV sites. Instead of using the tv speakers, I keep HT-A5000 voice mode “on” at all times to help enhance voice loudness and it still sounds pretty good. Overall pretty happy with it otherwise.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RobertN,
Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar. It's unfortunate that you are experiencing a noise when using the Center Speaker Mode function. Allow us to turn your experience around and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Rated 4 out of 5 stars
Decent sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound! It does occasionally cut out during movies or shows which can be frustrating. And has a hard time syncing with the back speakers purchased to go with it.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Shayfrazee,
Thank you for the review. Double check the connection of the soundbar. Power reset might help to resolve the issue. Simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Great Sounbar!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sounding device. Much more powerful than my older $300 Yamaha. I gave it paired with the SW3 subwoofer. Music sounds really good too, via Bluetooth.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SpeedyG,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Amazing quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality definitely worth it especially once you add rear speakers and subwoofer
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kevin,
That's great We're happy to hear that you're enjoying the sound quality of the soundbar and the speakers. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Speaker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality speaker was easy to set up and use with my tv
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MattM,
Thank you for the review and we're glad to hear that you like the quality and ease of setup of the soundbar. Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Better Sounding Than It Has a Right To
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sounding soundbar. Very sleek, very large, and very good sounding. This one has quite a bit of weight to it as well. While most soundbars will never take the place of a dedicated speaker set up, this one will at least sound better than you'd expect it to. The build feels premium and has a simple interface. Easy to set up, and has a great wide soundstage (for a soundbar). Replaced a JBL Bar 3.1 system with this and couldn't be happier.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Trav, Thank you so much for taking the time to leave us a review of your HT-A5000! We're thrilled to hear you like the sleek design, weight, excellent sound, premium built, simple interface. ease of setup, and overall features of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
Rated 3 out of 5 stars
Great sound but…
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great when it works. I do have a lot of connectivity issues. I pair this with a Sonny Bravia tv. And time to time the tv does not recognize the sound bar and there is no sound. Im not able to find a solution to solve this.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Andy,
Thank you for the review and we're glad to hear that you like the sound quality of the soundbar. We're sorry to hear that. Please check this link below on how to properly connect the soundbar to your TV.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00203401
If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Rated 5 out of 5 stars
Amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and loud. Movie theater quality for sure must get sub as well.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RogerW,
Thank you for the 5-star rating! We're glad to hear that you like the sound quality of the TV. Thank you for choosing Sony and enjoy your TV!
-David
Rated 5 out of 5 stars
Awesome soundbar!!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great soundbar for the price!! Best with the subwoofer!!!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CharlesH, Thanks for the 5-star rating! We're glad you like you new soundbar. Enjoy and thanks for choosing Sony! -Craig
Rated 5 out of 5 stars
Sony Smart Soundbar
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is amazing!!! I was a bit hesitant to purchase it because of the overall size and it was the mid-level option available, but this thing rocks the room. And it synched with the Sony tv remote, making use even easier. Very satisfied with the performance and sounds this unit produces. Do not waiver if you're on the fence, jump on over and grab it!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidD,
Thank you for the 5-star rating and we're glad to hear that you like the size and smart features of the TV. Thank you for choosing Sony and enjoy your TV!
-David
Rated 4 out of 5 stars
Good System with good bass
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good Soundbar but not good for small rooms as it has loud bass which made the sound clarity less.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendRated 5 out of 5 stars
Sound bar & sub woofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Love the clarity and mostly the bass.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Qer1738,
Awesome! We're happy to hear that you like the clarity and bass sound of the soundbar. Thank you for choosing Sony!
-David
Rated 4 out of 5 stars
Good soundbar for movies
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good soundbar from Sony. Sound is nice and clear and really enhances movie watching. The only reason I am giving it 4 stars versus 5 is because it does not have a way to level out really loud parts of a movie (ie.. car chases, etc..). We keep the volume high in order to hear dialog - then an explosion or something happens and we find ourselves constantly adjusting the volume.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DanielD,
Thank you for the purchase and we're glad to hear that you like the clear sound quality of the soundbar. Your feedback is greatly appreciated. To make dialogs clearer. Press VOICE button in the soundbar remote control to select the setting then turn it on. When this is activated, t he dialog is easily heard by enhancing dialog range. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
Rated 5 out of 5 stars
Sony sound bar review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers, good sound, fairly easy setup!!!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoeT, we're glad you like the ease of setup and sound quality of your new soundbar. Thanks for choosing Sony. ~Earl
Rated 5 out of 5 stars
Amazing Soundbar! It's like I have my own theater!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After doing a lot of research, I decided on the Sony HTA5000 sound bar. I was originally not going to spend this much, but I am glad I did. I also purchased the optional rear speakers and sub-woofer. This is paired with a LG CX. I have my own theater now! Other than wanting Sony level quality, I went with the HTA5000 for three major reasons. I wanted Dolby Atmos. I like the ability to expand the sound bar with the optional speakers and sub-woofer. Finally, I wanted the multiple HDMI 2.1 ports. I ran out of HDMI ports on my TV, but this sound bar allows me to hook up my PS5 to the bar and still get the benefits of HDMI 2.1 for my PS5.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mark,
You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Surprisingly Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this after moving to a smaller home and downgrading from a whole home theater setup built around a 1080p projector and tower speaker. This soundbar does an excellent job on its own of filling the room with sound. The night and voice-only features really help for watching action shows and movies that poorly balance loud effect sounds with the speaker or narrator (do you find yourself increasing and decreasing your volume? This fixes that) I intend to add the bass and surround speakers, but even without, I am surprisingly satisfied with this product.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jonny,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Rated 4 out of 5 stars
Great sound bar at an open box price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good deal for as an open box at the fraction of the cost. I was little concerned because it came with no remote and instead of "open box" it was "no box". None the less, it is a great sound bar.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlanT,
Thanks for sharing your review and experience with the HTA5000. Your feedback is greatly appreciated. For open box models, please contact your dealer or Best Buy directly for more information about included accessories. Thank you for choosing Sony!
-Ralph
Rated 5 out of 5 stars
Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar set up very easily with my Sony tv. Sound is excellent.
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dryer,
That's great! We're glad to hear that you like the sound quality of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Rated 5 out of 5 stars
A5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound right out of the box, I connected it with a Sony tv and everything paired automatically. Super easy install!!
This review is from Sony - HT-A5000 Dolby Atmos Smart Soundbar works with Alexa and Google Assistant, Chromecast built-in, AirPlay2, Bluetooth - Black
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottF,
Awesome! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph






















