Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $215.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 896 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent sound-bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: I like the overall sound produced with SW3 subwoofer, I would say it provides a decent movie experience. Cons: Mids are not good, need to crank up the volume much higher to get clear voices when watching movies. Overall it gives a better home theater experience to someone who had been using basic 5-6 years old sound-bar system but nowhere close to traditional 2.1 or 3.1 HT system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamRVA,

      Thank you for the review and we're glad you like the sound quality of the soundbar for your movie experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Strong home theater system, but beware if you don'

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong home theater sound. If you have a Sony TV then purchase with confidence. I deducted a star because it is not perfectly interoperable with non-Sony TVs such as the LG C3, which I have. If that is a concern, be sure to research the interoperability details.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesR,

      Thank you for the purchase! We're glad to hear that you like the Sony soundbar. We're sorry to hear what happened, we're more than happy to help you out with your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Thank you for choosing Sony!
      -David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Rick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, very impressed! Simple and easy to use. Would recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardM,

      Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sonybar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best best bar out golf this world movie makes like theater

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product sounds great easy to install easy to setup

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RosinaK,

      Awesome! We're thrilled that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Art's opinion...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to setup and use. Sleek, modern style.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Art10, Amazing! We're glad you like the great sound quality, ease of setup and use, and sleek and modern design of your new Sony HT-A5000. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really amazing soundbar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this soundbar set up. I bought a Sony subwoofer with it and they paired perfectly to my Bravia. I live in an apartment and it does a great job at providing an immersive home theater experience without upsetting the neighbors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hiya,

      Awesome! We're glad to hear that you like the soundbar for your Sony TV. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S) We appreciate the recommendation and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound easy hook up open box works like new..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Junebug,

      Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice sound bar . High price .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it . Price is up there . Needs more adjustments . Was surprised there was no equalizer . Needs the sub and rear speakers for the best sound . The center channel sync with a Bravia TV is awesome . Clear voice without drowning out the rest of the surround .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RichardW,
      Great! Thank you for your purchase and for providing your honest review. We're glad that you like the sound quality of your Sony HT-A5000 Dolby Atmos Smart Soundbar. Adding up a subwoofer and a rear speaker will definitely put you on a higher note. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Captivating!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is good! Great with center channel dialog and the sound stage is captivating!! I been recently having sync issues with the audio when listening to cable and some YouTube channels which hopefully can be resolved but over all I'm enjoying this soundbar especially when watching bluray or 4k dobly atmos movies, this is where this soundbar shines!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jamie, Thank you for the amazing review! We're glad you like the audio vocal clarity and immersive sound experience of your Sony HTA5000 soundbar. If there is an audio delay or syncing issue, please follow the troubleshooting steps on this link: https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381273.html

      If you are unable to resolve your concern, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Wonderful

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and was easy to set up. Easily adjustable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LynneB, We're glad to hear that you are happy with this HT-A5000 5.1.2 Channel Soundbar. The HT-A5000 has 5.1.2 channels: Two up-firing speakers for overhead sound, two beam tweeters and three front speakers for wider surround, plus a built-in dual subwoofer for deep bass. With Vertical Surround Engine and S-Force PRO Front Surround, it creates virtual surround sound that comes from all around you so you can fully enjoy the thrill of Dolby Atmos® and DTS:X®. Thank you for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the bar in a relatively small room, without sub-woofer or extra speakers. It is nice and has some good features, but does not compare with a comparable Sonos soundbar I have in my family room.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steelmouse,

      Thank you for the review and we're glad to hear that you like the smart features of the soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing sound! Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound in all directions! Treble and bass!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RichardS, Great! We're glad you're enjoying the amazing surround sound, treble and bas quality of your new Sony HT-A5000 soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound at affordable price

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired this with my new XR-77A80K and it sounds amazing. Plenty of setting options but not too many to make them usless. I do have a buzzing problem when i try to use my TV has the center channel speaker, but i think thats the TV. Recommend if you dont want to pay a ton for the next level up but still want a great soundbar.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trinkets02,

      Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar. It's unfortunate that you are experiencing a noise when using the Center Speaker Mode of the TV. We would like to know more about the issue and help you out. Please contact our product support team via phone call or chat through this link:

      https://us.esupport.sony.com/support/s/service?language=en_US.

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Open box winner!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an open box purchase. I have it connected to my new Sony 85" TV with Directv. I'm not very tech savvy, but this sound bar couldn't be any easier to use. The TV matches up to it so that one remote will do everything. And best of all, the price was 50% off the MSRP!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertV, That's awesome! We're very happy to hear that you find it very easy to setup with your Sony TV and good to know you like that your can use your Sony TV remote to control both devices. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sums it up. Easy hook up. Make sure you get the sub to get full effect.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve,

      Perfect! We're thrilled to hear your 5-star review of this amazing soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofers and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    top-firing is great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this with a Sony A80L, they combine beautifully. My first soundbar, so I'm no expert -- but crisp, full sound. I use it as much to Bluetooth music as I do with the tv. Only complaint: a little pricy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ed1462, Thank you for sharing your wonderful experience with your Sony HT-A5000! We're so glad to hear that you are enjoying the beautiful 4K HDR picture quality and impressive features of the Sony A80L. Good to know that the combination of superior video quality and great sound improves your home theater experience. It sounds like we hit the mark with the HT-A5000. Also, thanks for purchasing the Sony A80L. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this soundbar, I got it on sale and I also got $100 off as a bundle with a Sony TV. They work great together. I dont have room for a whole sound system so this was the next best thing. Im very happy with the quality of sound and material.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AustinW,

      That's great! We're happy to hear that you love your new Sony soundbar and TV. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Single bar that doesn't comprise audio quality!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar is amazing! I am using it in a student center so I wanted to minimize the number of pieces without sacrificing sound quality. The fact that you can start with a single unit and fill a large room with high-quality sound is astounding. It works great paired with a TV that supports ARC.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CKLComputers,

      Amazing! We're thrilled that you are enjoying the sound quality and eARC/ARC function of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is clear and crisp, easy set-up and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Okay,

      Thank you for the 5-star rating! We're glad you like the sound quality of the soundbar and had an easy time setting up the soundbar. The HTA5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!

      Regards,
      David Sony_US