Customer Ratings & Reviews
- Model:
- HTA5000
- |
- SKU:
- 6467455
Customer reviews
Rating 4.5 out of 5 stars with 896 reviews
(896 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Magnificent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Sony A5000 sound-bar! This thing has allowed me to enjoy football games, and movies better than I was currently doing. It has rich clear sound, and if you pair it with the Sony sw5 subwoofer, then you will be enjoying tv on a whole other level.
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, LuisArroyo22! We're glad that you are enjoying your new Sony soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Craig
- Pros mentioned:Setup, Sound quality
Rated 3 out of 5 stars
Sounds great…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds really good! Was super easy to set up… the only problems l have are 1) disconnected from the Wi-Fi twice a week 2) l have to unplug HDMI and replug lt ln for every use
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Flunky,
While we are happy that you are enjoying the good sound quality of your Sony HTA5000, we are sorry to hear that you are having some wi-fi connection issues. This is not the experience we want you to have. Kindly allow us to assist you. We highly suggest not to place any metal objects other than a TV around the speaker system to avoid interference. You can also try and perform a software update making sure that the unit has the latest firmware version. Please follow the link below for the software update process.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
I hope this helps. If you need further assistance, please email the below information to socialsupport@am.sony.com:
Name:
BestBuy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality! The way it pairs with a Sony TV and the wireless subwoofer makes it so easy to use. It is the provides the perfect surround sound quality without the need for any smaller speakers behind you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Abraham,
Thank you for the positive feedback! We're glad to hear that you like the sound quality and easy to use function of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sound bar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound bar, surround sound is out of thos world. Exceeded all expectations
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WilliamW,
That's great! We're happy to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
great soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it. sounds great. clear sound even at high volumes. subwoofer has good depth, no distortion. has good power for a larger room, the reason i got it. action movies and such sound awesome on it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi blackstainless,
Thank you for the 5-star rating and we're happy to hear that you love the sound quality of the soundbar. Thank you for choosing Sony and enjoy your soundbar!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Highly recommend!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice overall sound, but works best with Sony tv's to get that central surround sound. We have this one connected to a Samsung tv and the bigger one connected to a Sony tv and you can definitedly tell the difference. If your looking for something with nice sound for bedroom or living this is it givem its connected to proper tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ladyleo78, Great! We're very happy to hear it works best with your Sony TV and you're enjoying the full surround sound experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thanks for choosing Sony! -Sam
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Superb Soundbar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a small space, this soundbar is overkill. Great sound quality and it fills up the space really well. For a large space, I would add the rear speakers.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rognz,
We appreciate the 5-star rating and we're glad to hear that you like the sound quality of the soundbar.Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality for a great price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, great range and looks great too. Sounds quality is the best we could ask for
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KimS, Awesome! We are very delighted to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X and the superb sound quality improves your home theater experience. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Wow! So nice for a basic theater system!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money but look for it on sale. A nice compact system that has better sound quality than my 25 year old bulky receiver system. Get the extra sub and wireless rear speakers too.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SparkyD,
Very nice! We're glad to hear that you like the sound quality of your new Sony soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Value for the Money you pay.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound bar for the price and for a medium-sized room. However, for the best value, I would highly recommend pairing it with the rear wireless speakers and subwoofer system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Khan, fabulous! We are truly delighted to hear about your satisfaction with the amazing sound quality and reasonable price of your HT-A5000. Also, we appreciate your recommendation in getting our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S,SA-RS5) for a more immersive listening experience. Thank you very much for your purchase and for choosing Sony! - Romeo
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Great sound, but needs a subwoofer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is really good once it has time to break in. I was disappointed at first,, but after a couple of weeks the sound widened and became much richer. Also using the screen as the center channel really does make the dialogue feel like it's coming from the person speaking. It does however, need a separate subwoofer. The base is better than most soundbars, but cannot replace the immersive feeling you get with a subwoofer. I took off one star for the need for a subwoofer that isn't included and one for the fact that I have a wireless subwoofer that came with another Sony soundbar and it won't connect. You have to buy one of two specific models (the cheapest being $400). All Sony wireless subwoofers should work with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi bumpandrun,
Thanks for sharing your review and experience with the Sony HTA5000. We glad that you were able to set it up to your standards. We also understand where you are coming from. In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with your HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sony soundbar
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good sound and fits nicely with television. However, each time I turn on the TV, I have to confirm the soundbar setup from a 2nd remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TomS,
Thank you for the review and we're glad to hear that you like the sound quality of the soundbar. Make sure to turn on the HDMI CEC function of the TV. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 4 out of 5 stars
Great sound but has one flaw
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with subwoofer just lacking equalizer settings. The audio quality is what you get so if it is not the exact sound quality you want you are stuck, since there is no settings to tweak. Great for small and medium spaces.
I would recommend this to a friendBrand response from SonyListens
Posted .That's wonderful, BrandonJ! We're glad that you like the sound quality of your new Sony sound bar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Easy to get a high rating
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is amazing, easy to set up. Best sound on the market in this price range. Don't get swayed by surround/ sub packages that don't use quality speakers in order to keep the price low.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesC,
Thank you for sharing your feedback. This means a lot to us. We are very happy that you are pleased with the sound quality of our Sony HTA5000 and for trusting Sony over other brands. The HTA5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! - Marco
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
The complete soundbar, imo.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this bad boy! To me..... This sony soundbar stands out as a clear winner for me cause it has the lows, mids, and highs all in 1 package. I don't even find need for a sub woofer. I only added rears for that complete surround sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayB,
You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Smart Buy -
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the Sony HT-A5000 Dolby Soundbar installed at the time we purchased our Sony TV. Adds a new dimension in listening to our TV and Music. This is a must have item, and we can see it working great in any size room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JNEW, Thank you for sharing such an excellent shopping experience. We're truly happy to know your purchase went well and it works great with your Sony Bravia TV. It's amazing to hear that the combination of superior video quality and excellent sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
nice combo
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.paired well with the rear speakers and sub woofer.
I would recommend this to a friend - Pros mentioned:Bass
Rated 5 out of 5 stars
Sony Has Done It Again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best soundbar I have ever bought. I would recommend it if you have a Sony TV. Has some deep and rich bass when listening to primetime movies.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeyunH,
That's awesome! We're glad to hear that you like the bass sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is perfect, it sounds very good, recommended
I would recommend this to a friendBrand response from SonyListens
Posted .Hi OscarR, we're happy to know that you like the sound quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Bass, Sound quality
Rated 5 out of 5 stars
Awesome Sound for being the Little Brother
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this on Black Friday for $400 off to pair with our Sony Bravia 77" XR A80K OLED. We aren't looking to shake the house with theater sound (I'm confident this soundbar can do that). Sound when using the TV as a SCenter Channel brings a really good 3-D Dolby sound without the use of rear speakers, and the bass is more than adequate without a sub. If you want to rattle the china in the kitchen, you may want the HT-A7000, or this unit with a subwoofer. If not, this soundbar delivers more sound, with rich mass and side firing mid-ranges that immerse you in the show as Sony claims.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffTech,
You made the right choice! We're thrilled that the sound quality of the soundbar is perfect for your home setup. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph






















