Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and sounds terrific. It’s definitely a little pricey, but worth the money.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi frozen,
You made the right choice! We're glad that you are enjoying the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love the sound and it was easy to set up. Only issue is the wall brackets that come with it can’t support the weight.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jeni,
Thanks for sharing your review and experience with the soundbar. We're glad that you like the sound quality and user-friendly functions of the soundbar. We also appreciate your review the supplied brackets. For safety and precautions, make sure that the installation is done by a Sony dealer or licensed contractor. You may also refer to this link for more information about installing the soundbar on a wall:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381190.html
Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with the HTA5000.
Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Terrific sound bar.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first ever sound bar and it greatly exceeds my expectations. Tremendous sound. Absolutely love it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gary,
You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good sound quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We added this when we got a new tv and it makes all the difference in the sound. Nice quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Beanie, Thank you for the 5-star rating! We're thrilled you're enjoying the excellent sound quality of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best product on market at a great price,great service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ErichK61,
Thank you for the purchase and we're glad to hear that you like the price point of the soundbar. Thank you for choosing Sony and enjoy your soundbar.
-David
- Pros mentioned:Sound quality
It’s ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s fine - it’s supposed to connect to the a80k, creating center channel which creates (supposedly) a more immersive sound. It doesn’t work. When connected to the a80k, it produces a hissing noise. Total tech has been out here twice and there’s no fix. When disconnected from the tv (using hdmi only) it sounds pretty good, but it isn’t what we were sold. Probably going to return.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Sg0810,
We're sorry to hear the noise issue with your soundbar. Please allow us to help you and turn this into a better experience. If there is a device nearby that generates electromagnetic waves, such as a wireless LAN or a microwave oven in use, set the optional speaker and the speaker system apart from it. If there is an obstacle between the optional speaker and the speaker system, move or remove it. Set the optional speaker and the speaker system in a position as close as possible.
To isolate the issue, please factory reset the soundbar and try again. Here's the link on how to.
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381232.html
If the same issue occurs, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Sound quality
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony sound bar is wonderful! The sound is crisp and clear. I have it hooked up with my LG OLED tv and couldn’t be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycustomer,
Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony soundbar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar, sounds and work’s terrific. Strongly recommended.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DJsony,
Thank you for reaching out to us today! We're always happy to hear from you. We're glad to hear that you like the sound quality of the soundbar. We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Worth Buy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound quality in line with Sony’s reputation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shashank,
Thank you for the purchase! We're glad to hear that you like the sound quality of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Perfect with subwoofer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good soundbar. I haven’t tried watching movie with soundbar and subwoofer, but this experience is amazing
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AliN,
You made the right choice with the Sony HTA5000! The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sony Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar upgrade was recommended By Arron in Altamonte Springs store. He was on point. It is amazing and makes movie watching at home the best.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jjohnson,
Great! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Should have been my first choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it better than the Bose I returned. Should have stuck with this from the beginning.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MrTLG, You've made a amazing choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Great Sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying this soundbar totally! It is much clearer than my last one, and projects well into the room. Highly recommend this Sony soundbar.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HaFa,
Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Crisp sound but no bass
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than tv and has a crisp sound with some depth but lil bass. You need the subwoofer. It will bring the sound bar a live.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Me23,
Thank you for the review and we're glad you like the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Sound quality
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar I purchased makes the sound from my smart tv sound like I in a movie theatre! The clarity on voices is excellent!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Subwoofer,
Perfect! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Good
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, great for small room home theater surround sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Home,
We appreciate the 5-star rating and we're glad to hear that you like the soundbar for your room. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -David
- Pros mentioned:Sound quality
Good Sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is excellent with this sony FT-A5000 Dolby. Easy installation
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JillianneP, That's amazing! We're really glad you're happy and satisfied with the exceptional sound quality of your HT-A5000 soundbar. Good to know you find it easy to setup too. Take your entertainment to a new realm of surround sound audio immersion. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you so much for choosing Sony! -Jess
- Cons mentioned:Price
Not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was little bit disappointed I was expecting something real "clean" as far as sound wise, especially if you are watching a movie in 5.1. If you listen to music, is also the same thing the cleanness of the sound is far form being perfect. If you don't care about quality, this is perfect for you but IT DOES THE JOB. Quality vs price is not that that thing is expensive!! The woofer plus the bar was close to $1500. I wouldn't do it again!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Regba,
We regret to hear that it hasn't performed to your standards. Your feedback is greatly appreciated. You can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may find this link helpful (refer to "Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
In case you need further assistance, please email the below information to socialsupport@am.sony.com.
Full Name:
Best Buy Username:
Telephone Number:
Sony Soundbar Model Number:
Issue:
Additional Information regarding your experience with your HTA5000.
Sincerely,
-Ralph
Sony Social Support
- Pros mentioned:Sound quality
Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Surround sound is clear and sound good. A separate wall plug for each. Goes with sound bar and subwoofer.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LoriJ,
Amazing! We're glad that you like the sound quality and plug design of the soundbar. You also made the right choice in getting the Sony subwoofer. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Best sound bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfectly fit in my room and best sound quality. I recommend this product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sandy, Thank you for the 5-star rating! It's wonderful to hear you are having an enjoyable listening experience and you like the incredible audio quality of your Sony HT-A5000. Good to know it fits perfectly in your room. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess