Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $215.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 896 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 896 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    excellent soundbar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    makes it sound like we are in a theater! very good sound quality

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LorraineG,

      Thank you for that wonderful feedback! We're glad to hear that you're enjoying the sound quality of the soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Atmos review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system. Love the surround sound effect with the remote bass speaker.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Notatechie,

      Awesome! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    OK product

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, except every few minutes it drops and comes back.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Akzz,

      Thank you for the review and we're glad you like the soundbar. Power reset the unit, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. Take your entertainment to a new realm of audio immersion. The HTA5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Invest in a Quality Sound experience!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This soundbar’s sound is great! It is loud on half of its full strength and is great when listening to music with company or watching a movie with family. It does not come with a big woofer which normally takes up a lot of space.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rika,

      Great! We're thrilled that you like the sound quality and stand-alone design of the soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A room full of sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A wave of sound that fills a large room with no distortion!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thanks for the perfect rating, ALorenz! We're glad that you are impressed with the sound quality of the HTA5000 soundbar. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wry good sound. Sony’s best

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Better than any other single sound bar I have used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sdjared,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clear perfect for my living room to enjoy movies

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jmarchante,

      That's awesome! We're glad you like the soundbar for your living room. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony and enjoy your soundbar!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sound bar. Easy to install. Better than the Bose that we replaced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Billy,

      Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SoundBar

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Not hard to set up. Works great with the tv we purchased.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CRuss, We are glad that you like the sound quality of your new Sony soundbar and it works great with your TV. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and great sound. Very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kerrispykes,

      You made the right choice! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect addition without adding wires.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully to fill the room 25x30. I recommend the sub with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AtomicLegoMan,

      You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, aside from the optional subwoofers (SA-SW5,SA-SW3), please take a look at our rears speakers (SA-RS3S). Thank you for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality sound.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is magnificent. An excellent choice for the 85 inch television.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thewonder, We're glad that you are enjoying the audio quality of your new HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use syncs right with the sony tv. Makes everything come alive

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Awesom, We are thrilled to hear that! With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Consistently stops working

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound bar sounds great, but we have had issues with it starting after only a couple weeks of buying with it cutting out and turning off on its own. We sent it into sony and they couldn’t even fix it. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KelGray,

      Thanks for sharing your review and experience with the HTA5000. We're glad that you like the sound quality of the soundbar. It's unfortunate that you are having connectivity issues. We would like to know more about what happened and review your file. Please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:
      Case Number:

      Sincerely,
      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Great purchase overall. Loved it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FirstReview,

      You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic. Easy to use. Clear audio. Highly recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Phantom,

      Amazing! We're glad that you like the sound quality and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Sound Bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony sound bar is the best it sounds so clear and loud

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Manny, We are glad that your new Sony HT-A5000 is the best soundbar for you. You chose the best brand. With your HT-A5000 soundbar, you will fully enjoy the thrill of Dolby Atmos and DTS:X with Vertical Surround Engine, S-Force Pro Front Surround and 360 Spatial Sound Mapping. You can also immerse yourself in supreme music quality with Hi-Res Audio and 360 Reality Audio. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This product is way nicer than what I expected. Re

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is way nicer than what I expected. Really really good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FabioRena,

      You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds awesome when all hooked up and playing on a big screen

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zippy,

      Amazing! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    mister

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it creates a good sound effect, making TV watching more enjoyable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi William,

      Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US