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Customer Ratings & Reviews

Your price for this item is $215.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 896 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 896 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much easier to understand the conversations even with my bad hearing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newtv,

      Perfect! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent soundbar for newer Sony tvs.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent soundbar. Great room correction features, high resolution audio performance, links well with newer Sony tvs, upfiring speakers are really good if you are in a smaller room. It’s very good when it’s a stand alone soundbar but linking it up with a subwoofer takes it up a notch and lands it in the excellent category.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sleisz,

      Awesome! We're thrilled that you are enjoying the sound quality of the soundbar and how it works well with your home entertainment setup. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound bar for our new sony oled tv. its a must

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Home,

      Great! We're glad that the soundbar is perfect for your Sony OLED TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mysoundbar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy install love my Sony Sound Bar. Installers were great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bryantssoundbar,

      Great! We're glad that you like the sound quality of the soundbar and everything was handled professionally. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy at a good price. Easy set up too!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rbt59,

      You made the right choice! We're glad that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony sound bar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is amazing. Price is fair for what you get.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobA,

      You made the right choice! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. I’ll recommend this bar. Easy to install

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatchoice,

      Awesome! We're glad that you are enjoying the sound quality of the soundbar. It's also great that you had an easy time setting it up. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the recommendation and for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mrwolf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great good bass!#!×$/<>!!!!!!!$$$$$$$$$$$$$

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nevertooldtorockroll, Awesome! We're glad you like great sound quality and punchy bass of your new Sony HTA5000 soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! The amazing item we bought so far. Thanks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Pogi! We are very delighted to hear you are enjoying your HT-A5000 with Dolby Atmos and DTS:X. Good to know that the great sound improves your home theater experience. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great buy, worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a tradeshow, soundbar was extremely reliable and strongly projected the audio over the cacophony of the crowd Shipped quickly and hassle-free

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Benji,

      We appreciate the 5-star rating and positive feedback! We're glad to hear that you like your new Sony soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Just Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired it up with my new XR65X90L, it’s amazing how just by itself the immersive sound field mode gives you a very decent surround experience. Can’t wait to complete the setup with the SA-RS5 satellites and SA-SW5 sub.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BraviaXR65X90L,

      That's awesome! We're glad to hear that you like the sound quality and smart features of the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! It doesn't have to be turned up high at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi lynn31313,

      Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thanks for the choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony does it again

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! This is why I’m partial to Sony. Great sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Juliecav, Great! We're glad that you are enjoying the audio quality of your HT-A5000 with Dolby Atmos and DTS:X. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! Erin Sony_US

  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Extremely dissapointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was highly anticipating the delivery of my new Sony HT-A5000, only to be completely let down. Prior to purchasing this, my 50" XJ90 Bravia TV was sitting on top of a Sony HT-XT1 Sound Bar/Platform. Since my new TV was capable of handling all of the new sound fields, (Dolby Atmos) I wanted to step up. Well, to be blunt, this $1000 sound bar has no depth to the sound whatsoever, and is not worth the price tag. Sounds real tinny even with bass maxed out. My HT-XT1 sounded way better. And Dolby Atmos, I am not impressed. I watched two movies (Dune & Jungle Cruise), and could not hear anything special. I guess to get the full experience, you have to get the sub and the rear speakers. Well, that's not going to happen. Unfortunately this will get packed up and returned to the store.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chachi, thank you for purchasing our HTA5000 5.1.2ch Dolby Atmos® Soundbar. We understand that everyone of us has different sound preference, and we apologize if the sound did not meet your expectations. This is definitely not the experience we'd like you to have. You can adjust the sound quality to suit your preference. Please check page 36-40 of the manual below. https://support.am.sony.com/release/Manual_5029478121.pdf

      Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      BBY Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very helpful and I have had great success with purchases and returns.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JeffQ,

      Thank you for the 5-star rating! We're glad to hear that you like your new Sony soundbar. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This product is awesome I was so amazed with the s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is awesome I was so amazed with the sound

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ronyam,

      Perfect! We're thrilled that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 2 out of 5 stars

    Great sound, big problem

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar really does sound good, but after about 18 months the volume will randomly shoot to 100%. This bar does put out a LOT of sound. So. Much. Sound. Resets and updates have done nothing. Sony will definitely not be the first choice on my next shopping trip.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good soundbar

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good soundbar. Goes well with SA3 subwoofer! Remote in 2022 version is not user friendly.. Volume goes down when switched from TV to soundbar! Overpriced when compared to others

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyJoy,

      Thank you for the review! We're glad to hear you like the soundbar. Your feedback is greatly appreciated. Power reset the TV and soundbar, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,
      David Sony_US

  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle using my eARC port on my TV, or even the passthrough on the soundbar. audio had no latency on gaming at 120hrtz, no sound delay out of the box and no tweaking needed. Syncs with the subwoofer without needing to touch anything.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      That is wonderful, azjayjohn! We're glad that you are satisfied with your new soundbar's performance. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    info on center sound could and should address finding the associated ports or at least where the info is available The standard Sony tv stand doesn't clear the on/off sensor with the sound bar in front

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RhdS,

      Thanks for sharing your review and experience with the HTA5000. Your feedback is greatly appreciated. Help guides and manuals are available on our support website. You may find this link helpful:

      https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000

      Depending on the Sony TV, some models are designed to have a soundbar position. Please refer to the specifications of your Sony TV.

      In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Or contact our product support team via phone call or chat through this link:
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht

      Sincerely,
      -Ralph Sony_US