Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
Great Soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this sound bar. I purchased this because I needed a soundbar with better voice dialog and this fits the bill.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RonaldW,
Very nice! We're glad to hear that you love your new Sony soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
Our Tv’s
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Professional courteous staff. Excellent installation techs
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AlexM,
Very nice! We're glad to hear that you had a great experience with our customer service representative. Thank you for choosing Sony!
-David
SONY 5.1 SOUND BAR
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT'S OK, MAYBE IT'S JUST ME BUT THE SOUND BAR SOUNDED BETTER IN THE STORE.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi tonni,
Thank you for the review! We do apologize for the inconvenience. The sound quality will depend in the source that you're playing. If you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Great value
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were able to purchase this as an open box purchase. This was an excellent value
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike, We're glad that you are satisfied with your purchase. We appreciate your feedback and thank you for choosing Sony. Erin
New home tv mounting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture on TV is great mounting on wall has worked out very well. I like the sound bar but could hear the voices a bit better. That was the only thing not too pleased with.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DustyRose,
Awesome! We're glad you like the soundbar. To make the dialogs clearer, turn on the voice function of the soundbar. See page 38 from this link on how to.
https://www.sony.com/electronics/support/res/manuals/5029/aaf7f763f69e98b16e5fe35d46a159d4/50294781M.pdf
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Bass, Sound quality
sound bar is very good, doesnt take up of space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once you learn how to adjust it its sounds great, bought a base rocks the place
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ArleneM,
You made the right choice with the Sony HTA5000! We're glad that you were able to set it up to your liking. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Sony HT-A5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works OK, I hear it, and dialog is understandable, but I was expecting to be wowed. Not nearly the depth of sound or the bass that I was expecting.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IrwinL,
Thanks for sharing your review and experience with the HTA5000. We regret to hear that you are not completely satisfied with its sound quality. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
You can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
If you want to take your experience to the next level, we recommend an optional subwoofer and rear speakers (SA-SW5, SA-SW3, SA-RS5, and SA-RS3S). Please refer to these links:
https://electronics.sony.com/audio/soundbars/all-soundbars/p/sasw3
https://electronics.sony.com/audio/soundbars/all-soundbars/p/sasw5
https://electronics.sony.com/audio/soundbars/a-series-soundbars/p/sars5
https://electronics.sony.com/audio/soundbars/all-soundbars/p/sars3s
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Pros mentioned:Sound quality
Great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This speaks awesome. The sound is great. It’s really good with the back speakers
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Zappermom,
Amazing! We're glad that you are enjoying the sound quality of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Does the job!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good -- just installed in the past 2 weeks. We got this one for a new Sony TV we bought.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi latenightTVwatcher,
That's great! We appreciate the 5-star rating and we're glad to hear that you like the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony and your continued support is greatly appreciated.
-David
Sony HT-A5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set-up, great sound, and in store customer service was very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AmberM, That's awesome! We are thrilled to know that you like the sound quality of your Sony soundbar. Thank you for your purchase. Enjoy! Vincent
Sony 85” Bravia and HT 5000 sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and excellent Geek Squad install. I cannot be happier.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi GMan60,
Awesome! We're glad to hear that you had a great time with our customer service. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV makes every picture look so vivid and clear. Feels like in the movies or in real life.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeminaD,
Very nice! We're glad to hear that you like the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
My Sony Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It enhances my Sony tv sound a great deal. I am happy with the sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HassanN, Awesome! We are so glad to hear that you are enjoying the sound quality of your new HTA5000! Thank you so much for choosing Sony! -Carl
Blown away
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely stunning sound and the heart of an amazing system!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EdwardM,
Awesome! Thank you for the purchase and we're glad to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!
-David
No regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony set up for the first time and fell in love I won't be going back to Samsung
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MariamK,
Awesome! We're glad to hear that you love your new Sony soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
- Pros mentioned:Ease of use, Sound quality
very satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can't go wrong with the sound quality, ease of use, build quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Edgardo,
You made the right choice! We're glad that you like the sound quality, design, and user-friendly functions of the soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Sony Sound Bar
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar to go along with our new television! Easy setup!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVsRUS,
That's great! We're glad to hear that you like the easy setuo feature of the soundbar. Thank you for choosing Sony!
-David
A5000 soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great addition to my 55a80k tv I also added sub and surround speakers in my den 4k movies are best with this setup
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CWalker,
You made the right choice with the Sony HT-A5000! It's also great that you added the optional subwoofer and rear speakers. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
Sony HT-A5000
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great soundbar - my only wish is that it came with the subwoofer. It could use more 'umph'.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MinB,
We're so glad that you are enjoying the features and performance of your HT-A5000 soundbar. Your feedback is greatly appreciated. The HT-A5000 have built-in subwoofer which provide an additional boost to low end frequencies. Unfortunately, the optional subwoofer accessories (SA-SW3 and SA-SW5) are sold separately. If you need more oomph, fuller and richer sound, two subwoofer choices (SA-SW3 and SA-SW5) and a set of rear speakers (SA-RS3S and SA-RS5) are optional equipment designed to help you enhance the immersion of your content. The wireless subwoofer and rear speaker accessories take out any guesswork of connecting, as they automatically pair to the HT-A5000 once they are powered on.
To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
Sony Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great but I wish it would of been smaller in length. Then I would of not had to purchase the stand.
I would recommend this to a friendBrand response from SonyListens
Posted .Thanks for the feedback, Nikki. We're glad that you like your new Sony sound bar. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Craig