Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
Not Worth the Price
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased with the Sony bluetooth surround sound satellite speakers. It's decent but not any better than less expensive soundbars. I have a Sonos Beam for my other TV that cost half the price and has much better sound depth. The sales associate recommended this over the Sonos Arc, for the money I would have preferred the Arc or Beam.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi MattP,
We regret to hear that you are not satisfied with the HTA5000. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Depending on the combination of the setting of SOUND FIELD and input signal, surround sound processing may not work effectively. The surround effect may be subtle, depending on the program or disc. To play multi-channel audio, check the digital audio output setting on the device connected to the speaker system. For details, refer to the operating instructions of the connected device.
Additionally, you can adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. You may refer to this link for more information (refer to "Adjusting the Sound and Volume Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
This one is good for me
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one is really good and I get really good deal with my tv only in Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, We're happy to hear that you like your new Sony soundbar. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony! -Craig
An excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great and synced up with my TV/cable right away. Would definitely recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Southsider,
Amazing! We're glad that you like the sound quality of the soundbar and how it works well with your TV/cable. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, I’ve purchased many products from Best Buy, 75inch Sony TV what a great picture and sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KentR,
That's awesome! We're glad you like picture and sound quality of your Sony soundbar and TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
Regards,
David
Sony TV and Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar was the perfect ad-on for the Sony TV we purchased.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DouglaseH, Thanks for this amazing review of your HT-A5000! Choosing this soundbar will definitely be worth it! We're glad you are enjoying the superb sound quality and it complements perfectly with your Sony TV. Good to know that the combination of superior video quality and great sound improves your home theater experience. You’re now able to enjoy immersive, engaging cinematic experience in your home. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Jess
Sony Sound Bar A-5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bit trickier to set up than expected, but a bit of digging through the menus and trying things sorted everything out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SFMACO, Thank you for the feedback on your experience with your HTA5000! Good to know you were able to sort out and complete the setup. For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony Soundbar by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
Packaging
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The packaging could be better. The item is too heavy for that packaging
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KwadwoK,
Thanks for sharing your review and experience with the HTA5000. Your feedback about the packaging is greatly appreciated.
Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
So worth it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is so worth it. We were going to go with a slightest more affordable version and the Best Buy Associate had us listen to both sound bars back to back, watching the same thing on the TV, it was a clear difference. This is worth the price! So glad I purchased it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MsPhish,
You made the right choice with the Sony HTA5000! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Ehhh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't beat having a dedicated surround sound system. Adding the subwoofer I thought would make the sound quality much better but failed to impress or wow me. Not bad not good avg to budget
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JarimeS,
We regret to hear that you are not satisfied with the soundbar. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Sound quality may vary depending on your source content. To ensure that you are getting the most out of your HTA5000, make sure to run Sound Field Optimization of the soundbar to calibrate its performance for your environment. You may refer to this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381248.html
Additionally, you can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. Please refer to this link for more information ("Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=ht
Sincerely,
-Ralph
my sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound is what I expected The tech from best buy set it up for me
I would recommend this to a friendBrand response from SonyListens
Posted .Hi relron, Awesome! We're very pleased to hear you like the amazing sound quality this unit delivers. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just what i wanted!! worked flawlessly with my new sony 85 tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ThomasJ,
You made the right choice! We're glad that you are enjoying how the soundbar works well with your Sony TV. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This gives superior sounf and it really was a nice additiin to our tv purchase
I would recommend this to a friendBrand response from SonyListens
Posted .That's perfect, TTS1! We're glad that you are enjoying your new Sony sound bar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig
Review of HT-A5000
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable for my need! Need the HT-A7000, Sounds are not as intense as I must have. I do plan for the tech to change his recommendation. Also I something wii attach to my TV.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Stuffer, we regret that the HTA500 did not meet your expectations. Sony values the opinions of customers and is always striving to make Sony better. We will pass along these concerns and suggestions. Should you need further assistance, please email us at socialsupport@am.sony.com. Regards, Erin
Sony A TH5000 Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system didn’t have a separate audio channel for dialogue.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnG,
Thanks for sharing your review and experience with the HTA5000. We understand your need for a separate channel for dialogs. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link for more information:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
You also have the option to adjust the voice function of the soundbar to make dialogs clearer. You may find this link helpful:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381168.html
Hope this helps. In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Worth It
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever! No complaints, exactly what i wanted
I would recommend this to a friendBrand response from SonyListens
Posted .Hi FemmBott,
You made the right choice! Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
Super impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I bought my TV I wasn’t thinking about anymore or anything but when I listen to it wow
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SergioDelgado,
You made the right choice! We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great great great great great great great great great
I would recommend this to a friendBrand response from SonyListens
Posted .Awesome, CodyG! We're glad that you are happy with your soundbar. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Craig
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great but disappointed it didn’t come with the wall brackets
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JudyH,
Thank you for the review and we're glad to hear that you like the sound quality of the soundbar. Your feedback is greatly appreciated. The HT-A5000 envelops you in authentic 5.1.2 channel surround sound with up-firing speakers, side beam tweeters and a built-in dual subwoofer. And with optional rear speakers it supports 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. Thank you for choosing Sony!
-David
Its is what it is
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good soundbar, but sony needs to fits it problem with the soundbar. It keep freezing up with the word Hello. I thinks it would be a good soundbar onec they solve the problem. Price is a bit high.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shine,
Thank you for the review and we're glad to hear that you like the soundbar. We're sorry to hear what happened with your soundbar. We need more details regarding your concern. For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Sony soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound bar. Very knowledgeable customer service.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BiancaM,
Perfect! We're glad that you are enjoying this amazing soundbar. It's also great that you were assisted professionally. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph