Customer Ratings & Reviews
- Model:
- HTA5000
- SKU:
- 6467455
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the HT-A5000's excellent sound quality, impactful bass, and ease of use. Many appreciate the straightforward setup and immersive Dolby Atmos experience, finding the soundbar's size to be ideal for various living spaces. However, some customers find the price point to be high and have reported occasional connectivity challenges.
This summary was generated by AI based on customer reviews.
After 3 years, slight problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After almost 3 years, I seem to have a problem. The sound works fine, the HDMI display to setup the soundbar is perfectly fine. However, I cannot get any sound to come out from the HDMI cable. I switched out the HDMI cable, and I did plug it into an HDMI ARC port on my BRAVIA XR X90K TV. So now, I can only use the Bluetooth.
I would recommend this to a friend- Pros mentioned:Sound quality
Sony ht a 5000
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy for this purchase coming from the sonos beam 2, i get this for a very good price, i have a medium living room .this is loud and powerful . You cant get wrong with this one … for dood bass you will need any sub.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Yordy,
Thanks for sharing your 5-star review. Take your entertainment to a new realm of audio immersion. The HT-A5000 has 5.1.2 channels and X-Balanced speaker units minimize distortion while the up-firing speakers and beam tweeters fill the room to give an ultra-immersive listening experience. Built-in subwoofers provide an additional boost to low end frequencies. Vertical Surround Engine and S-Force Pro Front Surround creates immersive sound from all around, while Dolby Atmos® and DTS:X® lend a more realistic, multi-dimensional sound to your content. Thanks for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
HT-A5000 soundbar.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought with 65" Sony OLED. Intended to add subwoofer later but decided I didn't need the extra base. Good sound without it. Makes me kind of wish I had bought the 7000 instead.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelW,
Thank you for the purchase! We're glad to hear that you like the soundbar. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Poor latency
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar felt solid and produced robust sound but the audio didn’t sink with my Sony tv. We tried several fixes and it never resolved.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi user284432,
Thank you for the review and we do apologize for the inconvenience. You may find this article helpful on how to resolve your issue.
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/articles/00137387
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
- Pros mentioned:Sound quality
Sony soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is the best! I was debating between the 5000 and 7000 can't imagine the 7000 sounding much better the 5000 is really nice!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LawrenceH, You've made an excellent choice! We're very happy to hear this feedback. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Sony HT-A5000 Dolby Atmos Smart Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound of the Sony HT-A5000 Dolby Atmos Smart Soundbar is great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lorena,
Thank you for the 5-star rating and we're happy to hear that you like the sound quality of the soundbar. Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy. I’m very happy with this item. I would recommend people to buy it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pepe,
Awesome! We're glad to hear that you're happy with your purchase. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). We appreciate the recommendation and thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Its a Brand
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a fan of SONY sound systems. It delivers good Surround sound
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TejA,
That's awesome! We're glad to hear that you like the speaker. The HT-A5000 sound bar envelops you in authentic 5.1.2ch surround sound with up-firing speakers, side beam tweeters, a built-in subwoofer and advanced technologies that bring you Dolby Atmos® and DTS:X® audio as well as 8K and 4K 120 video passthrough. Smart features include AirPlay2, Chromecast built-in, Bluetooth audio streaming and works with Alexa and Google Assistant. Adding optional rear speakers adds support for 360 Spatial Sound Mapping, taking movies, TV and music into a whole new realm. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-David
- Pros mentioned:Sound quality
Great soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony soundbar. The sound is great! You can hear it so clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ipad, Awesome! Good to know you're enjoying the audio clarity of your Sony HT-A5000. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony! -Sam
- Pros mentioned:Sound quality
Awesome Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar has it all. Great Sound. Love being able to connect my phone to it as well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cook,
Great! We're glad that you like the sound quality of the soundbar and its capability to support smartphones. We hope that between some of our premium audio technologies such as Vertical Surround Engine and S-Force Pro Front Surround, you feel like you are not only in a sphere of sound, but inside the movie itself. To ensure that you are getting the most out of your HT-A5000, make sure to run Sound Field Optimization so that the soundbar can calibrate its performance to your environment, and that it sounds like it was engineered to be in your room. If you want to expand your audio system, please take a look at our optional subwoofer and rears accessories (SA-SW5,SA-SW3,SA-RS3S). Thank you for choosing Sony!
-Ralph
- Pros mentioned:Sound quality
Sound bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound easy to hook up I would highly recomend this sound bar
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user769699, We're glad to hear that you are happy with your purchase. Take your movies and entertainment to a whole new level with the HT-A5000. Using the soundbar alone, you’ll enjoy authentic 5.1.2 channel surround sound with S-Force PRO Front Surround and Vertical Surround Engine. Or you can add optional rear speakers to enjoy 360 Spatial Sound Mapping with multiple phantom speakers. Thanks for choosing Sony!. Jay
Great Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The default settings are perfect. Some action movies and shows you may need to turn the base down some.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ScottB,
Thank you for the purchase! We're glad to hear that you like the sound settings of the soundbar. We appreciate the 5-star rating and thank you for choosing Sony!
-David
Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is ok. Not great. Have not seen the value as yet.
No, I would not recommend this to a friendSony HT-A5000 Soundbar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Soundbar has been okay since the latest update was applied.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AppleMacBookAir,
Great! We're glad that the soundbar is working properly. A Firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. With the ever-changing advances in technology, a firmware update also helps a device remain competitive with newer models. For optimum performance, make sure to always keep the software of the soundbar up-to-date.
In case you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&cpint=spt-subfooter_contactsupport
Regards,
-Ralph
Not it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for Audio Clarity, skip this soundbar. I purchased this unit and paired it up with my sony a95k oled and was let down the soundbar has a balanced sound however sounds watered down . The acoustic surface feauture is a let down . Switched it out for the Bose 900.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi SHADY,
Thank you for the review and we're sorry to hear what happened with your soundbar. The sound quality will depend in the source that you're playing. If you mean clarity of dialog, you can turn off and on the night mode of the soundbar to see the difference. Check this link and see page 38 on how to.
https://www.sony.com/electronics/support/res/manuals/5029/aaf7f763f69e98b16e5fe35d46a159d4/50294781M.pdf
For us to better assist you, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
-David
Software capped
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bar is artificially capped. Buy the subwoofer and all of a sudden the sound bar sounds so much better and you'll notice it has nothing to do with the subwoofer. I'm upset over this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ChristopherB,
We understand where you are coming from. Sound quality may vary depending on your source content. For optimum performance, make sure that the software version of the soundbar is up-to-date. Please refer to this link:
https://www.sony.com/electronics/support/sound-bars-home-theater-systems-sound-bars-surround-speakers/ht-a5000/software/00272343
Aside from adding the optional subwoofer, make sure to run Sound Field Optimization of the soundbar to calibrate its performance for your environment. You may refer to this link:
https://helpguide.sony.net/ht/a5000/v1/en/contents/TP1000381248.html
Additionally, you can also adjust the sound settings of the soundbar to tailor-fit the sound quality to your needs. Please refer to this link for more information ("Adjusting the Volume and Sound Quality"):
https://helpguide.sony.net/ht/a5000/v1/en/index.html
Hope this helps. If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph