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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 257 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers are impressed with the product's outstanding design, appealing color scheme, and overall aesthetic, often noting how great it looks and feels in hand. They also appreciate its haptic feedback, adaptive triggers, and the nostalgic experience it provides. However, some concerns have been raised regarding its battery life and limited availability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-257 of 257 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this look of this! I wish PlayStation had covers for the console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Collector

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great collector item to have if your a PlayStation fan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Limited edition product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and I was so happy I could preorder from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally got one!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very hard to get but glad I was able to get one on a Best Buy drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome retro style controller. Takes me back to my younger years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks crazy good, nostalgic feeling, good quality build too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 DualSense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchased Really satisfied Recommend to buy product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness awaits

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and helps you relive 30 years of PlayStation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nostalgic. Comfortable. Limited. Need I say more?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nostalgic, comfortable, and limited. Need I say more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classic PS1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my collection so it was a must get

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retro look brings memories

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the classic look, takes me back to the PS1 days.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MEH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ll say it’s biggest downfall besides the price is the overall feel of the controller. it’s more slick then grip.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe i just waited 45min on this crappy app, just to be told “sold out” - why am I not surpried.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dead Shelf Piece

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful controller but it just died on me after only having it for a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PS5 30th Anniversary Dualsense Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good shipping time and smooth transaction, controller box was slightly damaged but product was fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    PS has bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work out of the package an and PlayStation wanted me to pay for them to fix it. Waited in hours to pre order it and was very disappointed when I had to return it out of principle.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Availability

    Rated 1 out of 5 stars

    Banned people

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not fair i bet you they sold out because of the resellers

    No, I would not recommend this to a friend