Customer Ratings & Reviews

Here’s an excellent, polished review you can use for a controller purchase from Best Buy: --- **⭐️⭐️⭐️⭐️⭐️ 5/5 – Fantastic Controller and Great Buying Experience!** I recently purchased a new controller from **Best Buy**, and I’m extremely impressed with both the product and the service. The controller works flawlessly—responsive buttons, smooth joysticks, and a comfortable grip that makes long gaming sessions feel effortless. The build quality feels solid and premium, exactly what I was hoping for. Best Buy made the entire process simple and stress-free. Ordering was quick, pickup was ready right on time, and the packaging was secure and pristine. The staff was friendly and helpful, making sure everything was good to go before I left. Overall, this was a perfect purchase. If you’re looking for a reliable, high-quality controller, Best Buy is definitely the place to get it.

This is such a great controller. One of my main issues with the regular dual sense control controllers is the stick drift that happens over time however with this controller, it is not happening and if it does happen, I always have the option to change out the whole stick section so it’s very customizable which is the best part about it

This is my second edge controller. The first lasted about 2 years which is very good compared to the regular units. Extra paddles on the back are really nice and the ability to switch out the thumbsticks helps with the lifespan of the controller.

I enjoy the feel and weight for this controller but I as though it lack battery life. I will say overall it’s a nice product.

i purchased the open box to save a dollar or few. I expected a scrape or two from past usage, no big deal. I was wrong. The controller came in as new condition. If it wasn't for the security tape being cut this would pass for brand new. All accessories were included and it is perfect in game play. I saved a chunk and the controller darn sure was not junk.

I’ve only had this controller for about a month, but I’ve formed some impressions. One thing I like is that you can change the sticks yourself without soldering, which is a great way to ensure the controller’s longevity. The build quality is also very comfortable. However, there are a few things I don’t like. For example, it only has two back buttons instead of four, which is a bit disappointing since I’m used to the Xbox Elite controller. The battery life is also short, and it doesn’t come with a charging dock, which the Xbox Elite controller did. Overall, I prefer this controller over the Xbox Elite controller because of the things I mentioned. I can also use it with my PS5 and PC, which is a plus.

Alot better then I thought. The controller feel very good in and will definitely help you dominate once you learn how to change the controller settings. The only problem I have is the battery life. Over all 4.5 out of 5

I play on PC exclusively, I don't even own a PlayStation, and this controller is now a must when playing games that support and utilize it. you don't think a controller could spoil you, until one does. and then finding out that the sticks could be replaced easily filled my right-to-repair heart with joy! only downside is it's expensive

As playing PS5 is one of my main media hobbies, this control works great. Was hesitant to buy based on price but I really enjoy the paddles. I mainly play DayZ and mapping L1 and R1 to the paddles makes control so much easier. Being able to adjust stick sensitivity is nice too but takes some play to figure out what you like. It’d be difficult to go back. Might be some but the braided long USB cord and case that it came with are actually very nice.

Excellent quality controller, I love the customizability of it. Battery life leaves something to be desired, but the rest of it makes up for it imo.

Overall: if you’re serious about performance and want an “ultimate” Sony experience, the DualSense Edge is one of the best “pro” controllers you can get for the PS5 today. If you’re more casual, a well-built third-party pro controller or a standard DualSense will likely serve almost as well for much less cost.

Works perfectly fine, the added extra pieces are great depending on what game I am playing.

If you’re on the fence about the DualSense Edge in Midnight Black—just get it. This controller is hands down the best upgrade I’ve made to my PS5 setup. The customizable back buttons, adjustable trigger stops, and swappable stick modules give it a level of personalization that totally changes the game. I mainly use it for FPS and competitive games, and the difference in response time and comfort is incredible. Build quality is premium, it feels solid in the hands, and the Midnight Black finish looks sleek and matches my console setup perfectly. Battery life is solid considering the added features, and the included hard case makes traveling with it easy and safe. It’s not just a controller—it’s a serious piece of hardware built for performance. Worth every penny!

This is the most amazing controller every. The paddles come in so handy

Easily my favorite controller. Back buttons/paddles are a requirement for me and I prefer 2 back buttons vs having 4. 4 is just too many. Very comfortable controller and having replaceable joysticks is a nice feature. Battery life is very bad but I have a charging stand for dualsense controllers and my gaming sessions are never longer than the battery life, you just can't forget to charge the controller in-between sessions.

It's a awsome controller. I like that it is customizable controller.

I have had the white color Edge controller for about a year now and it has been very useful for some of the games I play. Particularly the button mapping mixed with the back triggers is what really helps during gaming sessions. I have no comment about the battery since I played wired, but I do know that battery life is not great. For my white controller, I have not needed to replace the joy sticks just yet which means the original sticks are relatively durable. Even though I basically already have this controller, a new color is welcomed in my book. This controller is worth it to those that play competitively. I don't think it's worth the price tag for those that do not.

Very good controller great for competitive style gaming great customization and comfortable in the hands on long gaming sessions, very cool and sleek design

The gaming has been absolute since switching over this controller. The customization for the back paddles has been love. I “100 %” recommend this product.

Works better than the original Play control, easy to use and configure.