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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.8 out of 5 stars with 1192 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,192 reviews
  • Rated 5 out of 5 stars

    Best Pro Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am writing to express my sincere gratitude and provide a glowing recommendation for the PlayStation Pro Controller. As an avid gamer, I have experienced numerous controllers over the years, but I must commend your team for crafting a device that has truly set a new standard for performance in my gaming experience. I am absolutely thrilled with its quality and functionality, and it has genuinely become an indispensable part of my setup. From the moment I started using it, the precision and responsiveness were immediately apparent. The tactile feedback is superb, and every button press feels deliberate and accurate, which is crucial in competitive titles. What truly sets it apart, however, are the advanced features – the customizable back paddles have become indispensable, allowing for lightning-fast inputs without sacrificing grip. The ability to adjust stick tension and trigger stops has allowed me to fine-tune the controller to my exact preferences across various game genres, resulting in a noticeable improvement in my gameplay and overall enjoyment. The build quality also feels exceptionally robust and comfortable for extended sessions. This controller hasn't just met my expectations; it has consistently exceeded them, proving to be a robust and reliable piece of hardware. It has genuinely elevated my gaming sessions, making them more immersive, competitive, and frankly, more fun. For any serious gamer looking to gain an edge or simply enhance their overall experience, I cannot recommend the PlayStation Pro Controller highly enough. It's a testament to the quality and innovation PlayStation continues to bring to the gaming world. Thank you for developing such an exceptional piece of hardware. I genuinely appreciate the thought and engineering that has clearly gone into creating a controller of this caliber. I look forward to seeing the continued excellence from PlayStation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller for PS5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I like the additional buttons and the customizable profiles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dualsense edge just a few issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying through Bestbuy is always fast and efficient and also quick to ship to my door ,now the controller Build quality excellent. There's some weight to it every aspect of the controller is excellent, even when installing the paddles. They're magnetic, quicker, easy to take on and off at will, Now the exception, this is the battery life of the edge even with the settings on low there is significant battery drain.Also, the light doesn't automatically illuminate on every game and the reasoning for that is that developers have to the program specifically for the edge controller. And there are many games that i have not implemented about programming. Other than those issues my purchase was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A bit expensive, but overall an amazing product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While expensive, the Dualsense Edge controller is worth the purchase. It really improved on the previous design of the Playstation 5 controller. One issue I really had with the original controller is that the movement stick would constantly drift to the left. It eventually got so bad I had to buy a whole new controller. Once again, the controller i just bought got stick drift. So, instead of staying in that endless cycle of buying new controllers, I broke through it and decided I wanted something else. Not only did the Dualsense Edge controller fix my main issue with the other controllers, it let me customize which buttons did what on my controller, which enhanced my enjoyment of games overall. It is a high quality product, and generally pretty easy to use. If you cant get the hang of how to customize anything or replace anything, the controller comes with a manual inside of the hard case :-)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play a lot of FPS games- mainly cod and apex and was looking for a more premium controller, as well as an alternative to getting a scuf. It definitely has a great feel, love the customization and overall look to it. The addition of the paddles in the back feel great and definitely is a game changer. There is one thing that makes me mad though and thats the battery life. Sometimes it dies just sitting there on my desk without even using it. If it had better battery life- like even just the standard dualsense controller it would be an almost perfect controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual Sense Edge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge is hands-down one of the best controllers for competitive Call of Duty Ranked Play. The biggest advantage is the back paddles, which let you jump, slide, and reload without taking your thumbs off the sticks—huge for winning close gunfights and keeping movement clean. The stick modules feel smooth and precise, and being able to adjust deadzones, trigger stops, and button mapping makes the controller feel tailored to your exact playstyle. It’s especially clutch for fast-paced Ranked matches where consistency matters and every missed input costs SR. The controller feels premium, comfortable in long sessions, and the responsiveness is top-tier. Profiles are easy to switch, so you can run different setups for respawn modes vs Search. If you’re serious about improving mechanics, movement, and overall control, the DualSense Edge is absolutely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great PS5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this controller back in October 2025, I have two other regular dual sense 5 controllers that have been good but was looking for some extra buttons to map for particular games. I have to say, I really love the overall feel, it’s perfectly balanced weight has a very premium feel, and my favorite part being the triggers are adjustable to engage at short pull/push. Only issue I’ve had so far is battery life, which is much shorter than the normal dual sense 5 controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best first party controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knocked it out of the park with this controller. It feels premium in the hand. The inter-swappable thumb sticks and back paddles are very high quality. So is the carrying case with a cable port for charging your controller while inside. The cable has a lock mechanism and is long. The only gripes I have are the battery life, which is slightly worse than a standard DualSense and the plastic faceplate over the bottom half of the controller where the joysticks are. It feels easy to scratch. The same plastic as the body of the ps5. I wish it were matte or a different material.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect licensed controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, the black version! This controller has been serving me well in competitive gameplay, like Overwatch and Marvel Rivals. The weight and feel of this controller is quite comfortable, which makes for comfortable gaming. The physcial and digital customization is fantastic; from different sized paddles and joysticks to best meet your preference, to being able to customize trigger and stick deadzones, as well as stick curves and button mapping. The FN (function) buttons are handy for swapping profiles, but I like the little things in small packages, such as being able to control headphone volume by holding FN and toggling up or down on the D-Pad, or balancing Party audio and Game Volume by doing the same, but by toggling left or right on the D-Pad. The extra parts you get in the sleek case is a nice bonus, but I much love the braided charging cable that comes with it! Highly recommend this to any PS lover!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As pro as PlayStation can get

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as I unpacked it I knew it was gonna be good. Easy to understand, multiple settings, and a lot of flexibility regarding third party joysticks. This immediately helped my shots on battlefield, and the controls of the triggers definitely made a different on marvel rivals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    But it you won’t regret it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure about getting this because of the price and talks about battery life but so far I’ve enjoyed it. My primary reason for buying it was to avoid stick drift that one of my regular controllers currently has plus these regular controllers are pretty pricey for something so troublesome. I feel like controller all around is better as far as feels and reaction. Definitely something that I would tell my friend or a stranger to buy or invest in. Apparently also this controller is meant to be attached to a cable mostly so a long cable is included which doesn’t make gaming more difficult or anything. If you get one cheers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been loving this controller. The added heft alone feels great and aids gameplay for me, feels like I'm holding a quality product. The programmable nature of it is wonderful, especially setting up various profiles for different types of games, and all the accessories and accoutrements it comes with are very useful, including the high quality case (which you can even charge the controller from!). The battery life unfortunately leaves a lot to be desired, but otherwise it's excellent, especially if you can catch it on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DualSense Edge in Midnight Black Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the DualSense Edge in Midnight Black from BestBuy as a Christmas gift for my son, and it has quickly become his favorite present. The sleek and professional Midnight Black finish is something he greatly prefers over the standard white. He mainly uses it for competitive shooters, and the ability to swap the back paddles and adjust the trigger sensitivity has significantly enhanced his gameplay. Additionally, the replaceable analog stick modules are a major plus for me, as it means we won't need to buy an entirely new controller if he experiences stick drift. The only reason I’m rating it 4 stars instead of 5 is due to the battery life. It depletes faster than the standard controller (typically lasting around 5–6 hours), which means he often has to play with the included cable connected. Fortunately, the cable is long and of high quality, so it’s not a major issue. All in all, it’s a premium, high-performance upgrade that any PS5 player would truly appreciate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium controller that feels amazing in hand. Customizable buttons and profiles make a big difference, especially for competitive gaming. Build quality is excellent and the adjustable triggers are a nice touch. Worth it for serious gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old school gamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, has extra features that give quality of life in gaming with the back buttons. Battery life not that great (5to6 hours at best) but extra long charging cable that’s provided keeps you going. Still great controller would recommend.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Premium Feel and Full Control

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    Best Buy Employee
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black DualSense Edge controller feels like a true premium upgrade. The build quality is excellent, it’s comfortable to hold, and the customizable controls make a noticeable difference in gameplay. Being able to swap stick modules, adjust trigger stops, and map back buttons adds a lot of flexibility for different games. It still delivers everything great about the standard DualSense—immersive haptics and adaptive triggers—while giving you more precision and control. If you’re serious about gaming and want a high-end controller that performs as good as it looks, this one is absolutely worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels and works, battery is a little on the low side but probably cause used to xbox and not ps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lowkirkeniunelly fw it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Good controller a lil overhyped but you pay for the experience not for the item. Nice controller presets but you can always customize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than original controllers

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As playing PS5 is one of my main media hobbies, this control works great. Was hesitant to buy based on price but I really enjoy the paddles. I mainly play DayZ and mapping L1 and R1 to the paddles makes control so much easier. Being able to adjust stick sensitivity is nice too but takes some play to figure out what you like. It’d be difficult to go back. Might be some but the braided long USB cord and case that it came with are actually very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Now in Midnight color!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the white color Edge controller for about a year now and it has been very useful for some of the games I play. Particularly the button mapping mixed with the back triggers is what really helps during gaming sessions. I have no comment about the battery since I played wired, but I do know that battery life is not great. For my white controller, I have not needed to replace the joy sticks just yet which means the original sticks are relatively durable. Even though I basically already have this controller, a new color is welcomed in my book. This controller is worth it to those that play competitively. I don't think it's worth the price tag for those that do not.

    I would recommend this to a friend