Customer Ratings & Reviews

Here’s an excellent, polished review you can use for a controller purchase from Best Buy: --- **⭐️⭐️⭐️⭐️⭐️ 5/5 – Fantastic Controller and Great Buying Experience!** I recently purchased a new controller from **Best Buy**, and I’m extremely impressed with both the product and the service. The controller works flawlessly—responsive buttons, smooth joysticks, and a comfortable grip that makes long gaming sessions feel effortless. The build quality feels solid and premium, exactly what I was hoping for. Best Buy made the entire process simple and stress-free. Ordering was quick, pickup was ready right on time, and the packaging was secure and pristine. The staff was friendly and helpful, making sure everything was good to go before I left. Overall, this was a perfect purchase. If you’re looking for a reliable, high-quality controller, Best Buy is definitely the place to get it.

The gaming has been absolute since switching over this controller. The customization for the back paddles has been love. I “100 %” recommend this product.

This controller works great, have not had any major issues with it. You will have to replace the stick modules every now and then but they are usually available on Amazon/Sony website.

This controller is perfect in every way. Battery does run out a bit too quick but I always have it connected and not using bluetooth. It has a lot of things that just make it really good.

Battery life needs improvement. But controller is very easy to setup and customize

i've been needing a controller for a while and i have to say this one did not disappoint. no more stick drift, and i love the ability to be able to set different pre sets for my paddles

Works perfectly fine, the added extra pieces are great depending on what game I am playing.

I never have to buy those $70 controllers again for after a couple months it has to drift this. I had it for almost about a year and I haven’t had stick drift or any problems with it yet.

I play on PC exclusively, I don't even own a PlayStation, and this controller is now a must when playing games that support and utilize it. you don't think a controller could spoil you, until one does. and then finding out that the sticks could be replaced easily filled my right-to-repair heart with joy! only downside is it's expensive

Easily my favorite controller. Back buttons/paddles are a requirement for me and I prefer 2 back buttons vs having 4. 4 is just too many. Very comfortable controller and having replaceable joysticks is a nice feature. Battery life is very bad but I have a charging stand for dualsense controllers and my gaming sessions are never longer than the battery life, you just can't forget to charge the controller in-between sessions.

The controller feels amazing and with the ability to map out the buttons to what and where i want its a huge help. I also enjoy the ability of changing out the thumb sticks whenever i want in a easy and fast way in case i get stick drift

I purchased this for my grandson and he was so excited to receive it. He said it was great and had so many features than the regular controller. He was also pleased that it came in midnight black.

This is the most amazing controller every. The paddles come in so handy

Great controller love it it’s my favorite and I love that it comes with extra accessories

Overall: if you’re serious about performance and want an “ultimate” Sony experience, the DualSense Edge is one of the best “pro” controllers you can get for the PS5 today. If you’re more casual, a well-built third-party pro controller or a standard DualSense will likely serve almost as well for much less cost.

I really like rhis controller you can customize as you like, and you can replace the sticks if for some reason get drift.

Amazing item definitely worth the purchase the back buttons are helpful with certain games very customizable too

It's a awsome controller. I like that it is customizable controller.

I was hesitant to spend so much money on a controller, but I quickly realized I made the right choice by going for it. Very premium feel..raised dome on the right side that I’ve come to love for FPS games, two different types of back paddles you can swap out, button mapping / joystick input curve preferences, braided long USB C that sucurely locks onto your controller, and mechanical trigger stop settings. Those are some of my favorite things about the controller! The only negative in my opinion is the very short battery life.

You can swap sticks, adjust sensitivity, modify dead zones, and create different profiles for each game. If you play shooters, racing games, or FIFA, you can create configurations that make the controller feel exactly how you want it to respond.