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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.8 out of 5 stars with 1127 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the DualSense Edge Wireless Controller's overall performance, ergonomics, feel, and customization options. Many appreciate the controller's color, weight, ease of use, and button functionality. However, some customers have expressed concerns about the controller's battery life and stick drift.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,127 of 1,127 reviews
  • Rated 5 out of 5 stars

    Balance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A previous reveiwer claimed the replacement sticks arent available. They obviously didn’t look very hard as they are available from Sony directly as well as 3rd party resellers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Greatness of this controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It helps me with my gaming experience and it feels like I'm in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BLACK

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been waiting for a black edge controller!!….this is a must BUY!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Paddles

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If it had four paddles this would reign supreme! Hands down!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    My preorder isn't ready!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered this... it said it's being prepared.. i called the store to see what the situation was.. It's after work late, and it's snowing now.. call was outsourced to india... going forward, i said you're asking me a lot of questions. Isn't this the store.. he said no.. go pick it up!... i drove to Best Buy in the snow.. they said... "It's a delay, and we'll contact you when it's ready!".. this is the final straw.. im done doing business here!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Bother

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the white version when it first came out. The controller works just fine, but the major reason to buy it is because you can replace the sticks. Sony quit selling them right after they released the controller, meaning you can't replace them if they go bad. Why pay three times as much for a controller?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT PREORDER EVER

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't understand the point of preordering something if Best Buy never has it in stock the day it releases.

    I would recommend this to a friend