Customer Ratings & Reviews

Is nice but spensive. Is strong but the Xbox elite is better

Good product for experienced gamers. Good product control

The controller has horrible response. It tends to not react then when it reacts it over reacts. The battery barely even lasts for about an hour.

Buttons stick fairly quick for such an expensive controller

Seriously disappointed in the controller and Best Buys return policy. The controller wont hold a charge. It only works while wired. Hmm I don't remember buying a wired controller.

Stick drift within months of use. Even replaced the analog modules and still experiencing stick drift. An expensive controller for it to be made cheaply.

Great controller only wish it had 4 paddles instead of 2.

Everything is great except for the bsck triggers. One of mine sticks down and now ruins that feature because I have to disable the back paddles now.

Only reason i got this was i had tons of rewards to use up. Otherwise $200 is not worth it. Especially since it doesn't come with extra analog sticks for replacement.

Very good controller, competitive to the Scuffs because of the software support for customizing the buttons, The only issue is the back button module after a while the magnetic lock key location gets worn out. I recommend getting BB warranty.

Bought this originally asked employee if it was used. Was told no. Took it home and controller didn’t work and was very dirty.

Joy sticks drift quicker than usual, need replacement in less than 6 months of purchase (3 months)

Ngl dont even waste your time it was good for 6 months then gg it just says the modules are no connected randomly this problem is still not fixed dont buy

Back peddles keep braking , I’m on my 3rd one glad I had the Warrenty though

Not review on the controller but on BestBuy CS. purchased this open box(EXCELLENT) but received the order missing items (charging cable with the locking clip, and missing paddles) not to mention the case was not even attempted to be cleaned. CS at first tells me that they will process a replacement and i can go ahead and return this. just to have them cancel the order saying its not available but yet on their website you can still go ahead and purchase the open box excellent condition. This was absolutely ridiculous! purchase your controller from GameStop, guarantee you their CS will be much more helpful.

This conteoller is pretty good. If i was hooked on the dualsense feel i would buy it. I went with the scuf PC controller for the mechanical buttons and never looked back

Isn’t worth the money, the battery life is less than a normal controller. The back buttons have a slight delay. It’s all around quality is good but isn’t worth it.

Unlike previous controllers this one requires a ps5 to configure its extra features. I had planned on using it on a pc. This turned out to be a poor value for me.

This controller dies very fast, and has a consistent lag. I do not recommend this controller it is too expensive to have these problems

I would not recommend this product due to battery life. Only 3 hrs took to fully drain the battery in this remote. I ended up return it to the Store.