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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.7 out of 5 stars with 5214 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 250 Showing 4,981-5,000 of 5,214 reviews
  • Rated 1 out of 5 stars

    Open box missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Open box excellent……. They promised ALL ACCESSORIES in the box. It’s missing all the thumb stick caps and usb. I need someone to help with this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is lying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item was listed as open box excellent. Item didn’t have charging cable or cradle. Also had missing accessories. This was a disappointment

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poorly manufactured joystick. I’d spent over $200 for this joystick. And thought I was getting a better made product. And could be adjust for my gaming actions. And didn’t even last over a year: don’t waste your money. This is not worth the price! Junk product!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Adds little to the experience

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money. Should have returned before the 30 days or whatever

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 dual sense

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this controller as a warranty and the one I received is in worse condition than the one I returned..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    They should discount 25% of the value of this is m

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the quality/price does not justify the value of this item. I regret having bought it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wastw of money so hard to use and pkay completely diff

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Battery Life Too Short

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would love these, but the battery is always dead!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Left joy stick is sticking not worth the price get a regular ps5 controller u will be ok

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony - DualSense Edge Wireless Controller - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't like it. I tried connecting it to my Tablet and it would connect but I couldn't use it to play Call of Duty Mobile.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only lasted a year before the grips would start to peel off. At that price you should buy a Scuf conttoller instead. Really dissapointed would not buy again and this is coming from a playstation “fanboy”

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cool concept, crappy construction

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor build and action buttons were misaligned with rubber gasket that made them mushy and off centered. The Quality Control should have been more on point for a $200 controller. I returned it back on the 11th.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button functionality, Ergonomics
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    FPS controller

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased from PlayStation direct; the controller has a solid frame and great texture when fitting in your hand. I have smaller hands so it fits perfectly where as some with larger hands may find the controller a bit awkward to hold. Two buttons on the back that can be switched out. I tend to keep them as pedals and have them set to jump and prone while playing ranked call of duty. Its a huge benefit when playing FPS based games to never take my thumbs off the joysticks. The battery life is a little lackluster however I keep mine plugged directly into the console for all gaming so personally I haven't had any complaints when it comes to that. I recommend it for any FPS gamer that wants to have a larger advantage at their fingertips

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very dissatisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift and it is not functioning properly, I tried to return and was told no it is outside of 14 days so now I’m stuck with it, I won’t be shopping here again, I give zero stars

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get regular controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought 2 diffrent controllers and both of them are not built well on the d pad. You press down on it feels weird and it count for 2 buttons sometimes

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sony is a disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 4th faulty controller in 4 months. Sony quality has severely dropped

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad quality for $200+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely not worth the price. Rubber grips on the back started to bubble after a month of use. Better off with buying a scuf controller.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The order didn’t arrive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The order didn’t arrive and Best Buy still want to changed me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button functionality, Feel
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controller / bad battery life.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the feel and weight but the battery life is not great. The removable sticks and added button are great for shooters and mmorpgs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ps5 pro remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t recommend if you’re all time gamer i would recommend the scuff controller is more of a faster response

    No, I would not recommend this to a friend