Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.7 out of 5 stars with 5178 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,178 reviews
  • Rated 5 out of 5 stars

    No Regrets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it. the controller feels nice, and has a little bit of weight to it. you can feel the quality. I had reservations about buying it, but no regrets now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller love playing and using the controller for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Playstation Pro controller is very nice and seems well built. It can be completely customized from the buttons all the way to the sensitivity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Improve your gameplay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me about 2 weeks to get used to playing with this controller in Call of Duty. So far no issues and everything works as advertised. Absolutely game changer with the ability to use to back buttons for advance movement and custom triggers for instant shooting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller, terrible battery life

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great controller. Good weight balance, and size. Love the paddles and the adjustable triggers. Only con is the battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Sony DualSense Edge controller from Best Buy, and I couldn't be happier with my experience! This controller is a game-changer, providing an incredibly comfortable grip and highly responsive buttons that significantly enhance my gameplay. The customizable options are fantastic for tailoring the controller to fit my play style. Best of all, purchasing through Best Buy offered me the flexibility and peace of mind with their Product Replacement Plan. I feel confident knowing that if anything goes wrong, I'm covered. Excellent product and outstanding service – I highly recommend both the DualSense Edge and Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the weight and overall feel compared to standard ps5 controller. In purchased mainly for back buttons and ability to use profiles easily. Works great. Expensive but excellent quality so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Love that the joysticks are replaceable. No stick drift yet and this thing gets used hard. By this time the regular controllers had drift. Love the two paddles on the back. Also love the customizability of the joysticks based on the game you play. Has helped my aim in Warzone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best dualsense controller you can get. It feels great in the hands the thumb sticks feel great. I just wish it had four button inputs on the back side instead of two. And the battery life is short. About four hours when all the dualsense features are on.but it is the only option by sony if you want a pro style controller and those dualsense controllers are very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this controller. Originally he got the victrix bfg however it had an issue staying connected to the system and when I looked at reviews online other people have had the same issue. We then bought him the edge and he hasn’t had any issues with it and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Play like a Pro!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with this controller was natural with the extra pads and so easy to change out accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller highly recommend it it works wonders the back paddles are super responsive and the buttons haven't stuck at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation dual sense edge review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really find this controller to be better than a normal ps5 DualShock controller. The back buttons add a whole another aspect to gaming by making any two buttons accessible with just a click. The only thing that I wish was better about this product is the battery life. The battery tends to die faster by like an hour or two compared to a normal controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well built, heavier than standard controller, better response timing, easy to change sticks and back triggers. Good battery life. 10' charging cable with lock-like having the ability to charge controller inside the hard shell case. Well worth the money to upgrade from standard controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Must have for a better gaming experience

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility of being able to configure controls on a per game basis is great and the extra paddles provide a much needed input in some of the games I play. Only thing that sucks is the lesser battery life compared to the regular Dualsense but it's worth the trade off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony Controllers are the Best! Except...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Playstation makes a high fidelity experience. But I just keep playing my Xbox. The controller is perfect, EXCEPT there is only 2 back paddles. Realistically, I usually only use two of the back paddles. There is two front triggers, and those work great for controlling game chat and audio levels. Love that! But I like having all back paddles. Other than that: The Sony controller is the best I've ever used. Feels great in the hand and the haptics are head and shoulders above all else besides maybe the Switch when it's at it's best. The haptic triggers are cool as well, but in a competitive environment it's more of a gimmick. The headphone jack works as it's supposed to. Other and final downside is that the battery doesn't last long. Really really a great controller though. If you're not in a competitive environment and you only need two back paddles, this is the controller for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaceable sticks is a game changer and

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels way better than the Xbox elite controller. Like the elite controller the grip on the controller kinda sucks. I have smaller hands so I had to add some grip tape. After that though this controller is awesome. And it has replaceable sticks if it gets stick drift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really good controller

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Very easy to customize and program. If the battery life was better I would give it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever used it doesn’t get any better then this seriously and it’s even a ps5 brand ohh yeah I’m buying a second one for collection

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great controller, some shortcomings

    |
    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing controller. I have this controller and the xbox elite series 2 and I prefer this one over the xbox controller. The joysticks feel great, the back buttons are great, and the ergonomics are great. There are 2 things that holds this controller back though. The battery is about 500mah smaller than the standard dualsense so the battery life isn't amazing. The only other thing is that the little plate around the joysticks is a gloss plastic that loves fingerprints and will probably scratch easily. Other than that I absolutely love the controller

    I would recommend this to a friend