Customer Ratings & Reviews

This controller gives you a supreme edge at gaming i highly recommend.

Worth every penny. Can change out the parts instead of the entire remote

I am a My Best Buy Total Member duped into paying for this service to protect my purchases. I bought an open box Sony DualSense Edge controller in EXCELLENT condition. On the website, best buy promises no missing parts. Controller was shipped to me missing the braided charging cord. I took the unit back to the Toledo Store and asked for a Supervisor. I wanted a cable from another unit. He contradicted Best Buys own promises and said that an Excellent condition open box item can have missing parts and that description only applies to physical damage to the unit itself. Further, he would not honor a warranty claim on the unit for the missing and critical charging cable. If Best Buy is going to sell items with critical parts missing then they need to be honest with people. They can't claim that something has no missing parts in order for you to buy the item They count on people not taking the time to drive 40 minutes to a store and if they do, they tell them thier policy contradicts thier own written promises on thier website. Also, the $179.99 they charge for thier total membership is money flushed down the toliet. Don't be fooled and don't waste your money because they dont't honor thier word or warranty.

Product came in a fast timely manner. Couldn’t ask for a better controller

Amazing. Simply shut off vibration feature and the battery lasts days

I like how you can switch the analog sticks also like the paddle shifters

Does exactly what is supposed to do... makes your reaction soeen faster

Wonderful controller, very well built, find it hard to use my others now

Its great with the extra buttons if you use them or not they work well

Great controller, well made. very happy with the purchase.

My fave and the best feeling controller hands down

It’s okay battery runs out too fast. But the texture and handling feels nice

Works like a charm love the paddles and customizable button layout

Great controller but refurbished sticks feel a little mushy

It’s a nice case and works exactly as intended with no issues

Awesome choice and thank you Best Buy for the awesome service

My son isnt a hardcore gamer but he said that it has been much comfortable and response time has been amazing.

Great purchase ! I definitely don’t regret it love Best Buy

Cool controller def helps for warzone but I’m moving on to Xbox

Great controller with excellent responses and love the extra triggers