Customer Ratings & Reviews

Great 1st attempt at a Pro Controller, but limited by very poor battery and plastic, less premium accessories. Love the case, love the replacement capabilities of the sticks, but Xbox and Scuff are still ahead...

Very nice control, the best the joistick can be change easy

After having issues with old regular remotes ,this one been good and more comfortable then the other ones so far.

I mainly use this for PC gaming but it doesn't work with the bottom paddles and unless you're on APS5 but all around great

Does what it says on the tin. But for me i kept accidently hitting the back buttons until i put on a silicon skin on it and the extra thickness made it so my fingers weren't accidentally hits them.

The PS5 Pro Controller is built great and feel great to used as well, for gaming on PC as well as mobile device this is must have especially when it goes on sales

At a price point of $200, not a huge upgrade from the DualSense. Build feels solid but button placement on the back feels awkward. This controller doesn’t feel as well thought out as the Xbox elite controller.

I would definitely recommend buying from Best Buy always have products I’m interested in , in store and online . The Sony - Dualsense edge wireless controller 10/10

Amazing product. Would buy again and again and then some more.

[Employee of bestbuy] I used this back and forth with the scuff impact which is the samd price. The scuff feels more precise in competitive gaming. It feels better in my hands…. I really want to like this controller :(

Quickly became my favorite controller! Both Scuffs just collect dust now. The changeable sticks are a game changer with stick drift

Bought an open box item Was in great condition.

Does not work well with pc as far as back paddles go. You need a ps5 to set them up, but does not "remember" the config once pc is reset. great controller for ps5. not for pc

Awesome customer service in pines i will definitely come back

Definitely a game changer, highly recommend. Just takes a bit to get used to it. Battery life is great , the set up was easy. Wayyyyy better than any scuff.

Words cannot describe how much i love this controller. Yes 200 bucks but the improvements are just there. Faster responses and the metal triggers it has.

A must have for anyone with the ps5. Fully adjustable makes this controller one of the best ones I’ve used. I play daily game changer.

Something so subtle made a big improvement in my gameplay. Find it to be a lot more comfortable than the xbox elite controller.

The controller has many great features and is comfortable to hold for long periods. However, the white pads on the bottom of the grip tend to bubble up over time. Additionally, replacement analog sticks are currently unavailable, which is a big red flag. Analog drift is still a problem for a controller at this price point, and the lack of readily available analog replacements is disappointing. I advise against recommending this item until the replacement analog sticks become available.

What you would expect from a dual sense controller with the added benefit of being able to replace the joystick pods when they will inevitably develop drift. Do not like the fact that I had to send it in for repair 4 months in due to wear on the rear paddles. The detents for the paddle mount wore (probably pressing too hard during intense gameplay) and became unresponsive. The paddles were a selling point, now they will be an after thought, so for $200 not a great upgrade. Would rather pay $80 for a regular controller with Hall effect and Sony should have made them on par with the PS4 controller at the least.