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Customer Ratings & Reviews

$215.99

Customer reviews

Rating 4.7 out of 5 stars with 5296 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the product's excellent overall performance, robust customization options, and enhanced button functionality. Many also appreciate its comfortable ergonomics, good feel in the hand, and satisfying weight, contributing to an unmatched ease of use. However, a significant number of users express a desire for improved battery life, and some find the product to be overpriced, with a few also noting concerns about stick drift and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 5,297 reviews
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good, overpriced, but good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all the controller is great for what it does. Two buttons in the back, swappable stick and modules, but what really makes it worth the price is the software integration. The software integration with the ps5’s OS is just awesome. Won’t go into too much detail but the it’s quite customizable, can even change the way the analog stick responds which I think is neat. Now the bad: VERY MUSHY BUTTONS. Literally out of the box the buttons feel like they’ve been used for years. They just have no feedback, so mushy. I won’t give it a 5 stars because they basically just added features to an imperfect controller that is the dual sense. They’re great features! But it’s the same controller plagued with issues like short battery life, faulty motors and parts etc.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Edge Delivered

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great options for buttons/sticks. Durable, feels great to have the option to replace your sticks as well and choose varying lengths. I appreciate the dome caps & the back button options. I’d recommend this controller for anyone needing a pro controller.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Functionality is a win for DualSense Edge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant for a very long time towards getting this controller. I finally broke down when I found a deal here at Best Buy. I could not be happier with the overall solid build and customization features both physical (trigger stops, function keys, thumb sticks) and the software (integrated PS5 functionality). All aspects function just as well as the Xbox Series 2 controller (minus not having two sets of paddles) but have far better support from the software. I love the alternative paddle design on the back as well. One thing I found interesting was the included USB-A to USB-C cable that has a cable "clamp" on the controller side of things. I am assuming that it is designed to save the connector in a drop situation. As with other "pro" controllers, the carrying case includes branding from PlayStation and spots for all the accessories. The connect portion of the case is also behind a Velcro cover so you could potentially charge it in the case. Overall, I am very satisfied with the decision to finally get it.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    The perfect PlayStation controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back buttons, controller profiles and swappable thumb sticks! If you’ve ever used a Dualsense or almost any other controller for a longer amount of time, you know they always get stick drift at some point. Now when you’ve got stick drift you can just swap your sticks easily. Great performing controller, back buttons are excellent on PlayStation with the controller profiles. Works great on pc too, although not as seamlessly as regular Dualsense controllers yet.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 4 out of 5 stars

    The Dualsense Edge is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualsense Edge is undoubtedly the best controller, Playstation has made. I like the replacable sticks, and the ability to add back buttons for extra imputs.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    PlayStation Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new PlayStation elite controller is much like the Xbox Elite controller except that you can also take out the buttons and sticks and rearrange them to fit your play style. That is a big plus in customization to fit your needs. Textured grip, easy to grasp controls, multiple setting you can do, and easy to navigate on the PlayStation. The only con I can think of is for a much better textured grip all around the controller rather than only being on the palm. It should be a deeper textured grip.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best ps5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been playing PlayStation for years. And don't know why I never bought this controller sooner. Makes playing shooting games much easier and fun. And the fact you can replace the thumb sticks when there is drift makes it so much more convienent.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance

    Rated 5 out of 5 stars

    Ps5 dual sense egde controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller its the best controller i have ever had its so customizable best one on the Market by far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great so far!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the same frame as the regular controllers but with a few more bells and whistles. It is slightly heavier but that’s something I actually like. I can definitely consider it an upgrade. It’s not to the same level as the Xbox Elite controller which just leagues above the regular Xbox controllers. But it was worth the price for me. Almost 200 hours of Dragon’s Dogma was its initiation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The control works wonderfully, there is no damage, in addition to being an open box, the product is almost complete. The only detail I can find is that the original cable does not contain it and they only put a regular cable from some electronic device with a similar C input.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Great controller for all games

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller! I kept going back and forth on it, watching different reviews, wondering if I should get it, because it is an expensive controller. And for me, after getting it, I think it was worth it. I use it all the time now and I’m not sure how I’d be able to go back to a regular controller. The controller feels great and has a nice heft to it. The adjustable triggers is really nice. I set mine to the lowest travel and it’s been more comfortable since I don’t have to press as deep. The back paddles, different thumbsticks, and adjustable button remapping have been great. I think overall this is a great controller for all different games, not just FPS games. I use it on RPG games and it makes the experience so much nicer in my opinion. Overall great controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IMPORTANT READ. Plagued by Mushy face buttons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE READ! Do not buy this controller unless you're ready to gamble on whether or not the controller is affected by mushy face buttons. A quick browse on google via reddit will net you a surplus of people dealing with this issue. RIGHT OUT THE BOX on some controllers. The square triangle circle and X buttons are completely mush and vary from unit to unit on which buttons are worse than others. The original Dualsense and other controllers prior to THIS do not have this issue. Returning the controller to Sony/best buy will NOT remedy this for 2 reasons (thus why this makes things so frustrating) 1. You could return to best buy, but more than likely you're next controller will suffer this same issue, which will most likely result in a refund (rightfully so) 2. Sony doesn't allow you to specify what exactly is wrong with the controller during return. People are on their THIRD RETURN while Sony continues to blindly try to rectify your controllers issue. Marginal success from some who have received a unit with proper feeling face buttons. A teardown of the Dualsense edge on YouTube proves the design in rubber used under the face buttons have changed, which is could have something to do with the issue - but doesn't explain why a larger amount of people don't have this issue and why each unit has a specific set of mushy face buttons. Outside of that gamble, if you're willing to take a chance: Build quality is great (minus the biggest issue) Feels solid, heavier and a big more precise in terms of grip and feel. I am a PC user, so I only get a portion of what the controller has to offer until more DSX third party support comes along Accessories are neat, storage case is solid, feels like it's gonna be dirty in a month. I just feel ripped off when my PS4 face buttons feel more crisp and sharp than a $200 controllers who's quality control seems missing, being as this issue only plaguing more people as purchases happen. Open box units are probably from people dealing with this issue, so don't buy open box either.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good controler.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for PS5. Much better quality than the original PS5 controller that came with the system. But battery time is lot less.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Best r performance but

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizable and you can make the triggers and the sticks as sensitive or as less sensitive as you want! Controller is very accurate. Cons: Paddle buttons (B1&B2) constantly wear out and break easily due to design flaw had send for repair 3 times in a year! (yes warranty covered every time) Battery life is only 3~ hours Conclusion it's still worth it to me because I am a fan of PlayStation consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge controller is one of the best controllers I have ever used. The build quality is excellent, the buttons feel great, and the customizable back buttons give me an advantage in competitive games. It is very comfortable for long gaming sessions, and the response time is outstanding. I use it for Call of Duty and other FPS games, and it performs perfectly. Highly recommended for serious gamers.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I recommend this controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used scuf controllers and xbox elite controllers. This is my fav out of all three of the controllers. It has many manipulations just like that other two controllers mentioned but I like the ps5 controller and to have one that is like a ps5 controller fits me well. Highly recommend if you enjoy the ps5 controller. Ive had it for about 2-3 months now and no issues. I give it a 5 because its just as easy to map the controller and change the analog sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great controller love having it for my ps5 love haveing the buttons on the back

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Pro-Level Control with Premium Feel – Worth Every

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge controller is a total game-changer for serious players. Right out of the box, it feels solid, premium, and perfectly balanced. The customizable back buttons, adjustable trigger stops, and swappable stick modules give me full control over my gameplay. Whether I'm racing, shooting, or exploring open worlds, every input feels crisp and responsive. The software customization options are deep but easy to navigate, and it all syncs seamlessly with the PS5. Battery life is solid considering all the features, and the included carrying case is a nice touch. If you're looking to elevate your gaming setup, this is the controller to get!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller and ultimate customizations with profiles for games. Being able to switch out the joysticks when they get stick drift is a great feature. Not having to get a new controller and break it in, you can continue using the one that you have already broke in.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best PC controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you're a PC or PS5 user, this controller is the better option over a standard controller (consider cost first). The extra buttons add zero bulk to the controller, yet give you all of the benefits. If you're on PC, those benefits are higher since you can bind buttons to keyboard keys. The complaint most people have is the battery, but if you're like me who always has the controller plugged for zero latency, then battery is not an issues.

    I would recommend this to a friend