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Customer reviews

Rating 4.7 out of 5 stars with 5199 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,199 reviews
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 4 out of 5 stars

    Best ps5 pro controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great controller for competitive gaming on ps5. This controller is great for people just getting in to pro controllers as it only has 2 paddles but has a lot features. Like the trigger stops as well as the grip of the controller. After about a year the grip has started to peel and is not replaceable that I know of but other than that it is a fantastic controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son needed a new controller & says this one is works great! Just what he was looking for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service in Woodbridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a VR headset for my son at Best Buy, and I couldn't be more thrilled with the experience! From the moment I walked into the store, I was greeted by a warm and welcoming staff eager to help. The selection was impressive, featuring the latest models and accessories. The associate who assisted me was incredibly knowledgeable about the products, patiently answering all my questions and helping me choose the perfect headset for my son’s needs. They even offered great insights on the best games and additional gear to enhance the VR experience. The checkout process was seamless, and I appreciated how the staff ensured I understood the return policy and warranty details. Once I got home, I was pleasantly surprised to find that the setup was straightforward, and my son was over the moon with excitement! Best Buy truly excels in customer service and product quality. I highly recommend this store for anyone looking to purchase electronics. My son’s joy and enthusiasm for his new VR headset are a testament to the excellent advice and service I received. Thank you, Best Buy, for making this purchase such a fantastic experience!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    I recommend this controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used scuf controllers and xbox elite controllers. This is my fav out of all three of the controllers. It has many manipulations just like that other two controllers mentioned but I like the ps5 controller and to have one that is like a ps5 controller fits me well. Highly recommend if you enjoy the ps5 controller. Ive had it for about 2-3 months now and no issues. I give it a 5 because its just as easy to map the controller and change the analog sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get it!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute best gaming controller I’ve ever used. I will never go back to a basic PS5 controller. This is the absolute best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    IMPORTANT READ. Plagued by Mushy face buttons.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PLEASE READ! Do not buy this controller unless you're ready to gamble on whether or not the controller is affected by mushy face buttons. A quick browse on google via reddit will net you a surplus of people dealing with this issue. RIGHT OUT THE BOX on some controllers. The square triangle circle and X buttons are completely mush and vary from unit to unit on which buttons are worse than others. The original Dualsense and other controllers prior to THIS do not have this issue. Returning the controller to Sony/best buy will NOT remedy this for 2 reasons (thus why this makes things so frustrating) 1. You could return to best buy, but more than likely you're next controller will suffer this same issue, which will most likely result in a refund (rightfully so) 2. Sony doesn't allow you to specify what exactly is wrong with the controller during return. People are on their THIRD RETURN while Sony continues to blindly try to rectify your controllers issue. Marginal success from some who have received a unit with proper feeling face buttons. A teardown of the Dualsense edge on YouTube proves the design in rubber used under the face buttons have changed, which is could have something to do with the issue - but doesn't explain why a larger amount of people don't have this issue and why each unit has a specific set of mushy face buttons. Outside of that gamble, if you're willing to take a chance: Build quality is great (minus the biggest issue) Feels solid, heavier and a big more precise in terms of grip and feel. I am a PC user, so I only get a portion of what the controller has to offer until more DSX third party support comes along Accessories are neat, storage case is solid, feels like it's gonna be dirty in a month. I just feel ripped off when my PS4 face buttons feel more crisp and sharp than a $200 controllers who's quality control seems missing, being as this issue only plaguing more people as purchases happen. Open box units are probably from people dealing with this issue, so don't buy open box either.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    The best PC controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether you're a PC or PS5 user, this controller is the better option over a standard controller (consider cost first). The extra buttons add zero bulk to the controller, yet give you all of the benefits. If you're on PC, those benefits are higher since you can bind buttons to keyboard keys. The complaint most people have is the battery, but if you're like me who always has the controller plugged for zero latency, then battery is not an issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Short triggers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PlayStation DualSense Edge is a game-changer, especially with its incredible triggers and back paddles. The design is sleek and ergonomic, fitting comfortably in your hands for extended gaming sessions. The addition of back paddles is a game-changer for serious gamers, providing extra customization and convenience. These paddles add an extra layer of control, making complex actions more accessible and giving an edge in competitive gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Slightly Above Average Premium Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I grabbed this because the controller that came with the console started having really bad stick drift after about a week of playing COD. To be fair I had it for over 1 year but went on a trip and took my console instead of the PC and clicking to sprint was what did it. To my earlier point that opened this review, a $200 controller that doesn't have the new Hall Effect joysticks is just a shame, whole point docked for that. Another point docked for having a lesser battery life from the stock controller. Doesn't make sense, should have been 50% more not reverse. Each short session essentially takes one battery bar from the controller. The charging case is not like the Elite Series 2 controller case from Microsoft which had wireless charging BUT you needed to connect the block via the cutout in the case. This one had a wider cutout which was good, but the cable goes straight into the controller charging port. This was another miss but not worth losing points over. The good is that the controller has paddles or disc like buttons for the back of the controller to map, the function keys to flip through different profiles, and feels like a premium controller which is to be expected. I did not deep dive this controller to the point of a fully flushed out review but did play a lot of NBA 2K24, a little bit of Call of Duty, along with few hours of Ghost of Tsushima through TLOU Part II. I had the disc like buttons installed and mapped to O/X to make like a bit easier in COD really. Make sure you throw on the Geek Squad protection, you can buy joystick modules for $20 but for $50 you can swap out the whole controller if you have any kind of issues. Don't love the price but if you were going to grab one of these controllers anyways hopefully this helps you out.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Best controller hands down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect contoller . Highly recommend perfect for the main game i play Warzone .. it changed everything with the back buttons

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sturdy, Sizeable and Sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A gamer's controller. If you are into first person shooters, or want to play a game with a little extra, this is for you. The customizable buttons allow for an almost endless experience, but the price may set you back. I would not recommend this for novice or casual gamers because they will never really use the features it provides which given the cost would be wasting money. However, the sturdy design and adjustable triggers make this a must have for shooters. The case is a nice addition the PS5 series of accessories, and it fits nicely in larger hands. The only other downside (which I have read and not experienced) is the short battery life. So far, this has not been a problem, but I do not spend more than 3 hours in any one game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pro controller

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid controller I’ve had it for years and I’ve never had to swap a joystick module honestly not a big gamer but definitely gives you the full gaming experience with this controller

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 4 out of 5 stars

    Only Controller I use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They feel really good and easy to use. It has a little more weight but not enough to make you not want to use it and I like the quick swap on the joysticks. To setup is quick and simple.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Buy this over the Vetrix Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product so far, so simple to use, I first bought the vetrix pro but returned it for this, and I am way happier with it, I was looking for a Fightpad for Tekken 8 and I was torn between the two, but trust me the Dpad here PLUS the other features and ease of use makes this the winner. it feels better in my hands, and it doesn’t smell like complete dog water like the vetrix

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Stick drift

    Rated 4 out of 5 stars

    PS Edge controller is great, but..

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is awesome, the extra gear is definitely useful. My only gripes with this controller are the weight, this thing is heavy, the battery life is quite poor, and the fact I've had this for a couple of months and I'm already getting some stick drift.. however the included cable can offset that as it's pretty long and they charge fairly quickly (wish it was USB-C to USB-C so I could charge my phone faster) as well the thumb stick replacements you can buy... Wasn't expecting to have to buy some this soon.. the software part were you can adjust dead zones and presets for different games is also awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not really necessary

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this on my phone, so I apologize in advance for not being able to break the sections down neatly. Primarily used as wired on PC and occasional wireless on PS5. I haven’t tried if the controller works wirelessly on PC because I’m still in the mindset that a wired connection will still have better response when directly connected, especially when playing fast paced FPS games. It’s nice to have a locking mechanism on the usb-c to controller because I’ve a few dualsense controllers loosen over time and unable to charge or hold a connection unless the cable was on just right. THE MEAT AND POTATOES — Works just like normal dualsenss controllers but has a nice heft to them (maybe a con for others). The two extra buttons on the back are helpful but only come with paddles and nubs(?) and depending on your hand size and position (like playing flipped bumpers/triggers) are kind of hard to reach or can accidentally be pressed, but can get used to after creating new some muscle memory. I like being able to change custom mappings on the fly with the built-in function buttons but those buttons should’ve been mappable too. It’s good that the thumbsticks are replaceable but options are very limited even with third party and so I still use caps from KontrolFreek or generic Amazon or BB ones on top of the normal size sticks. The biggest reason I decided to purchase this are the replaceable thumbstick modules. These thumbsticks are supposed to be less likely to cause stick drift or fading with extended use, but with constant usage (like always running forward on shooter games) and debris/peelings from the thumbcaps when used too much might still cause problems down the line. It’ll be a lot cheaper to buy replacement modules than a whole new controller — even with GSP, they may expire before anything goes wrong and thumbsticks are usually what breaks first. Overall, a good controller but not a necessary upgrade if you don’t game much. But definitely get it if you play a lot and constantly stress out your thumbsticks — basically very heavy usage, the thumbsticks start to drift, fade, or become unresponsive in just 6 months or less and have to replace the whole controller. I’ve only had this for a few weeks so hopefully what they say about the thumbsticks are true and I’ll won’t need to replace anything for a few years but if the thumbsticks go bad on me in a few months, at least all I’ll have to do is replace the modules.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Best Controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony really out did themselves with this one. The standard dualsense is already a really nice controller and they took that and really built on it. From the additional bumpers you can add, adjustable trigger stops, custom profiles, the case that fits it all(you can even charge it while its inside the case!), everything is top notch down to the last detail. Worth every penny especially if you put a time of time into games. My favorite feature is being able to swap to the classic dome stick hats.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Same old battery

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good but way overpriced for how trash the battery life is, Im constantly having to charge this controller but other than that everything is high quality and feels great

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    The best PS5 controller you can buy!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dualsense Edge controller is the best gaming controller I’ve ever used. The regular controllers already feel premium, but this one has an “Edge” on them (pun intended)! I love that you can make custom profiles, remapping every button on the controller. The function button makes it really easy to switch to different profiles. The paddles feel great, too! Well done Sony! The only downside is price. Not many people will want to buy a controller this expensive. It’s not for everyone, but those who are competitive gamers surely will appreciate this one

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Ergonomics

    Rated 5 out of 5 stars

    Worth the $$

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller and use it on my pc and ps5. Was previously using the xbox elite 2 to play on my pc, but this controller feels more comfortable in my hands and the back paddles definitely make playing games much smoother

    I would recommend this to a friend