Customer Ratings & Reviews

Poor build and action buttons were misaligned with rubber gasket that made them mushy and off centered. The Quality Control should have been more on point for a $200 controller. I returned it back on the 11th.

Purchased from PlayStation direct; the controller has a solid frame and great texture when fitting in your hand. I have smaller hands so it fits perfectly where as some with larger hands may find the controller a bit awkward to hold. Two buttons on the back that can be switched out. I tend to keep them as pedals and have them set to jump and prone while playing ranked call of duty. Its a huge benefit when playing FPS based games to never take my thumbs off the joysticks. The battery life is a little lackluster however I keep mine plugged directly into the console for all gaming so personally I haven't had any complaints when it comes to that. I recommend it for any FPS gamer that wants to have a larger advantage at their fingertips

I bought this as a gift and it is not functioning properly, I tried to return and was told no it is outside of 14 days so now I’m stuck with it, I won’t be shopping here again, I give zero stars

I have bought 2 diffrent controllers and both of them are not built well on the d pad. You press down on it feels weird and it count for 2 buttons sometimes

This my 4th faulty controller in 4 months. Sony quality has severely dropped

Definitely not worth the price. Rubber grips on the back started to bubble after a month of use. Better off with buying a scuf controller.

The order didn’t arrive and Best Buy still want to changed me

Like the feel and weight but the battery life is not great. The removable sticks and added button are great for shooters and mmorpgs.

Don’t recommend if you’re all time gamer i would recommend the scuff controller is more of a faster response

Had a terrible experience with this order and best buy. Due to this, I’m not going to continue my total tech membership

I expected better for $250 than a controller where the buttons constantly stick

I have played with a lot of pro/premium controllers, but this is by far the most well rounded one I have used by far Case- Probably one of the better most well thought out case designs. The controller fits securely with 2 supports on either side of the analog stick to ensure the pressure on the top of the case will not press the sticks. Hard plastic case feels well constructed. Accessories- This is the only fault of the whole package. The changeable thumb sticks are basic plastic. Which is fine but not great. Not the nice aluminum one on the the Elite series 2 but they're fine Controller - same size and shape as a standard dual sense but with more to offer. Better rubberized grip on the bottom (although after 6 month mine has began to discolor where my fingers rest despite me being an ocd freak and always washing my hands). 2 back paddles are nicely placed. Would have been nice to fit 4 but the 2 are enough. Adjustable trigger while not mouse clicks feel nice. More travel than elite series 2. And the best part is the entire analog stick module that you can swap out should your controller get stick drift.

Should just be made into a dumbbell. Returned it immediately.

Trash product, never work and didnt bring it back within the allot time. Buyer beware

for a 200 dollar controller didn't last long very disappointed

I bought this controller when it first came out. The price was more than I expected but if I were blown away with the quality feel many claimed out of the box, it would be worthy of the price tag. It does feel rather premium, however, it also appears very cheap at the same time. There is a nice weight to the controller and the case gives it competitive fell when comparing to the cheaper Microsoft Xbox Series X Elite. After several months of "minimal use" I have drawn several conclusions that would otherwise state this product is worthy of the cost. First, the battery life is atrocious. Be prepared to only play a little with it in comparison to a traditional dual sense standard controller. Second the rubber grips on the back are cheap and after five months of minimal usage the rubber has begun to peel. Third one would think with such a hefty cost the user would get to pick the color scheme or it would have been designed with interchangeable parts, be happy with white if you get this, it only comes that way. In conclusion, this controller has its perks, but justifying the cost vs buying four standard controllers for the same price makes this a terrible buy. PlayStation should set the MSRP at no more than price of its competitor.

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Control is very uncomfortable and a waste of money

The controller felt like if the reaction time was slow

My x button started sticking from time to time while playing.