Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5279 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the product's excellent overall performance, extensive customization options, and useful button functionality, along with its comfortable ergonomics, good feel, balanced weight, and unmatched ease of use. However, the most frequently raised concern is the battery life, which many feel could be improved. Other minor issues mentioned include the price, occasional stick drift, and connectivity problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 5,278 reviews
  • Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant on this controller but its great. The weight feels good. Only thing that bothers me is is seems the rubber on the controller will come off easily .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A+++++ Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller completely takes the game to a new level!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    For everyday gamers

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you expect out of a pro controllers. Analog sticks feel great and back buttons are super customizable and you can create multiple layouts and switch them on the fly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the xbox elite controller, but this one is by far better. the little bumpers for the back are perfect for me and feel much better than the longer attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    Dualsense

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote! Didn’t know I needed it until I had it. For a not so frequent gamer the bag paddles make life so much easier, and help reduce finger movements or uncomfortable positions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DualSense Edge PS5 Controller Purchase

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, with extra paddles on the back, it allows for more actions to be done at the same time with other buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10 controller was mint condition out of the box!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I love it

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, this thing works well you just have to get use to it. It has made playing fps shooters much easier for me

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality

    Rated 5 out of 5 stars

    Very happy with this purchase!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the two choices of back-side paddles that this offers. The extra four button spots is such a great design. Amazi g quality to price ratio and I would recommend to any PS5 gamer put there!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Pro controller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the first time I spent this much money on a controller glad I did battery life leaves a lot to be desired but the cord it comes with makes it easy for me to over look!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Don't buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Sony DualSense Edge Wireless Controller in both black and white variants, and I must say that I am extremely dissatisfied with my purchase. Despite being a loyal Sony customer for years, this product has left me feeling disappointed and frustrated. Firstly, the build quality of these controllers is subpar. The buttons feel cheap and flimsy, lacking the solid and reliable feel that I have come to expect from Sony products. Additionally, the analog sticks are prone to sticking or drifting after just a few uses, making it difficult to enjoy a smooth gaming experience. Furthermore, the battery life of these controllers is abysmal. Even after fully charging them for hours, they barely last through a single gaming session. This constant need for recharging interrupts my gameplay and adds unnecessary frustration. Another major issue I encountered was with connectivity. These controllers frequently lose connection with my console or experience lag during gameplay. This not only disrupts my immersion but also affects my overall performance in games. Moreover, the lack of customization options is disappointing. Unlike other competitors' controllers on the market, Sony's DualSense Edge Wireless Controller offers limited options when it comes to button mapping or adjusting sensitivity settings. This lack of flexibility hampers personalization and adaptability according to individual preferences. Lastly, let's talk about price point. Considering all these flaws mentioned above along with its hefty price tag compared to other wireless controllers available in the market today makes it an even more bitter pill to swallow. In conclusion, I regret purchasing the Sony DualSense Edge Wireless Controller - Black ||| White as it fails to meet even basic expectations in terms of build quality, battery life longevity issues connectivity problems customization options at such a high price point. I would strongly advise potential buyers considering this controller to explore alternative options before making their purchase decision

    No, I would not recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Amazing controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. A lot of settings that you can adjusr to your liking. Ive been using for months and hasnt started drifting yet. Even if it does, i can easily replace the sticks!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    A+ for accessibility

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The adaptive triggers and haptic feedback provide an immersive experience that brings games to life. Customization options are a huge plus, allowing for tailored gameplay.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesome, worth the money. Great for custom control sets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is great, easy to use. Comes with easy instructions. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent OEM Controller

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with a nice weight. Premium material gives a solid feel. Very nice quality.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 4 out of 5 stars

    Super awesome customization

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. Love the customization!! Cant say enough good things!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming controller

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming controller there is its so simple to set up and use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 elite controller

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it more than a scuf controller. And still just feels just as asmazing!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Expensive controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is well built. Battery life could have been better.

    I would recommend this to a friend