Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5228 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality. Many appreciate its ergonomics and how it feels in their hands. However, some customers have expressed concerns about the controller's battery life, stick drift, and connectivity issues. A few have also reported issues with PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 5,228 reviews
  • Rated 5 out of 5 stars

    Satisfied Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Quality- I have not one complaint- I would make this purchase over and over again if I needed to :)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS5 Pro controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Can’t see my self going back to the original controller now lol

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Best Buy Employee

    Rated 5 out of 5 stars

    Great ps5 upgrade

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the customizations. Especially the adjustable trigger pull and sticks.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Awesome sony controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best first customizable controller. I have bought works great easy to use customizing buttons is simple and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best PS5 Controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Great customer Service definitely will purchase a couple more!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ergonomics

    Rated 5 out of 5 stars

    Pro Controler

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soo soo good Its Just Perfect Makes Sense on the Hands

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Controller

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best gaming controller in the market right now.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Perfect controller that isnt fully supported on PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Quality build. Not 5 stars because overpriced and DOES NOT HAVE PC SOFTWARE TO MAP BUTTONS/PADDLES. If you are not playing a game through steam then their is no way to map the extra buttons/paddles without an external piece of software (costs $5 on Steam and has very negative reviews because it’s horrible to use) Sony needs to work with Microsoft to get a piece of software that works with PC. Other than that, the controller itself is quality and the paddles are AMAZING. you can tell they took care in designing the controller.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dualsense

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really high quality controller. Works really well with no issues sonfar

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things is you can customize to any layout of your choice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Next level

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller wasn't expecting it to be this good would definitely recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 DualEdge controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing item! Great controller and awesome costumer service couldnt be happier! :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great controller, I recommend this item for hardcore gamers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    best pro controller ever for ps5

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT the best ps5 controller ive ever had i would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Simply the best console controller ever built

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller definitely give the Elite Series 2 a run for its money. I’d go as far as to say it’s even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    controller review

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    controller is amazing recommend it fir people trying to be at the best peak they could be

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has great feel and is exactly what I was looking for!!

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Niiice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for everything u name it fighting rpg racing this controller is the ultimate modifier plus no stick drift

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Wish the battery held up alittle longer but i use in competitive game mainly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box was worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller came in great condition! No scratches or missing parts, which was awesome given it was open box. My boyfriend loves it!

    I would recommend this to a friend