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Customer Ratings & Reviews

Your price for this item is $169.99
The comparable value price is $199.99

Customer reviews

Rating 4.7 out of 5 stars with 4938 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers often highlight the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality as significant pros. Ergonomics and feel are also appreciated, along with its ease of use and weight. However, some customers have expressed concerns regarding battery life, stick drift, connectivity, and PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 4,938 reviews
  • Rated 5 out of 5 stars

    Dualsense edge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was on the market for a new controller it was either this or a scuf gaming controller I’ve had the scuf before but in comparison of the two the dual sense edge didn’t feel like it was a second hand made controller. even with the paddles and all the extra hardware it felt much better than the scuf it didn’t feel cheap. the quality of the controller is amazing the options in terms of the paddles as well as adapting the travel distance of your triggers is a huge W not only that the fact that you can replace the joy sticks when you come across that annoying stick drift is a huge win as well. Sony definitely knocked it out of the park with this one it has immense capabilities compared to any other controller. you can take things even further by adjusting the behavior of your controller in the menu screen and the reaction time of your triggers overall the dualsense is in a different level.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Customization, Ergonomics
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very customizable and ergonomic. However the battery life is pretty horrible. The extra back paddles are also nice.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    The Elite Upgrade PlayStation Fans Deserve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge is easily the most impressive controller I’ve ever used. It takes everything I already loved about the original DualSense — haptic feedback, adaptive triggers, comfortable grip — and turns it up to 11 with customization, precision, and performance. The interchangeable stick caps and back paddles give it that pro-level edge for competitive play, and the ability to save custom profiles means I can switch from a fast-paced shooter setup to a relaxed RPG layout in seconds. The build quality feels premium — solid, responsive, and balanced in the hands. Even the braided USB-C cable and included case make it feel like a serious upgrade. Is it worth the price? Absolutely — if you’re serious about PlayStation gaming, this is a game-changer. Sony finally gave us a high-end controller that matches the power of the PS5.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband, he's a hard-core call of duty player (just for fun) and he loves it!! The original controller already broke, this looks super steady, grippy, and of course customizable! I think it's pretty cool that you can set 5 profiles depending on the person or the game you are playing. The cable doesn't feel cheap, and i like the case. Pretty nice!

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance

    Rated 5 out of 5 stars

    Trust, if you’re into competitive gaming. Get it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a reliable high performance controller, look no further. This is coming from someone who has owned TWO scuff controllers and both have broken while being only a year in of using them. This was a lifesaver and well worth the money imo. My scuffs both ran me about 250+ just for consistent malfunctions. This controller comes with extra sticks so you don’t have to throw the whole thing away when you get stick drift. Durable charger, durable case, amazing back paddles, amazing front paddles that offer shortcuts & soooo many other great features no other controller offers. So glad I found this one, best bang for your buck!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like this controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A steep price, but it's the last controller ill ever need. I like the the extra buttons you can program on the back. They replace my L3 and R3 pressing, and just make it easier to use those buttons. The wired mode is convienient, as I dont need a wireless for my set up and dont need to worry about my controller dying. I also like the volume control through the controller, and adaptive triggers. It makes switching from different game types, fast and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Customization
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    PS5 Edge Controller Review

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first PS5 Edge controller. I do love it but it has a few areas for improvement. 1. Battery life isn’t horrible but it is definitely noticeably less than a standard controller due to its smaller battery. 2. Get rid of the rubber on the inside grips. Mine came with a bubble and I expect them to water quickly. 3. Add some color options! Other than that it is a great controller. Replaceable joysticks, extra mappable buttons on the back that feel good, and even more fine tuning software support exclusive to this controller. Pretty sweet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller / laughable battery life

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Does everything I need, have had for a few months now and still going strong. I’ve seen reviews about the underside material becoming stained or wearing down with extended use. I see where this could be an issue down the line, but haven’t noticed anything yet. Luckily you’re able to swap parts with a more durable piece, to my understanding. Took off one star because the battery life is comically bad. But Sony was obviously aware of this, so an XL charging cable that locks into the controller port is included in the box. I would recommend this controller to anyone who plays competitive shooters / loot games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next-Level Controller Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge is an absolute game changer! From the moment I picked it up almost 2 years ago, I could tell this wasn’t just another controller it’s built for serious gamers. The adjustable triggers, swappable stick caps, and back paddles make gameplay so much smoother and more personalized. Every vibration and adaptive trigger feels incredibly immersive, especially in games like Spider Man 2 and Call of Duty. The build quality feels premium, and the customization options are endless. It’s definitely worth the investment if you want to take your gaming to the next level!

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality, Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    PS5 Pro Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the controller is excellent! There are several accessories so you can tailor your experience. My favorite is the back buttons! The battery does go dead quick but it comes with a long cord for charging.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Best Controller Hands Down

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down one of the best controllers I’ve ever owned, read reviews, watched videos on multiple ones everyone said it was the best, went on got myself one & let me say it’s been about a month or so & I haven’t gotten any stick drift, it’s the smoothest controller I’ve owned, it feels like a premium controller. Considering you can replace the stick modules is a plus but also best buys protection plan also covers a full replacement if ever broken so that’s a big plus too. Overall I’d recommend this controller along with the protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Pro Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great controller! It does have the option for settings on the triggers with trigger stops. I do like the two back paddles. My Elite Series 2 has 4 and honestly only use 2. The other plus that I like about the controller is the option to remove the joystick module. I have had controllers with bad stick drift and would replace the entire controller. Now we can easily change just the joystick instead of the whole controller. The case is nice as well to store your controller and all the extra accessories The one negative I have to give is the battery life. Yes i know we can plug in the controller but sometimes its nice to be completely wireless. If you prefer to be always plugged in, there is a usb lock included to prevent the cord from coming loose.

    I would recommend this to a friend
  • Pros mentioned:
    Button functionality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Want the best DualSense controller? This is it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want the best version of the DualSense, this is it. It's not 1:1 on par with the lower priced, and a better value, Xbox Elite S2 controllers. Still, having back paddles on this form factor actually feels better with the sticks lower as PlayStation has them traditionally. I wish there were 4 paddles and allowed for more customization at this price. The big negative is the battery life. Compared to my Series 2 controller I use with my PC, it's 4 hours versus 40. That's comical. It should be considered a hybrid controller that you can expect to plug in if you forget to plug it in or work in a couple of sessions without a full charge between. Keep that in mind! Now, if I ever have stick drift, I can be confident that this controller won't have to be replaced - just the sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience Purchasing the DualSense Edge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought the DualSense Edge controller from Best Buy, and I couldn’t be happier with my experience! The staff was friendly and knowledgeable, answering all my questions about the controller’s features and compatibility. The checkout process was smooth, and the product was available for immediate pickup, which was super convenient. As for the controller itself, it’s a game-changer. The customizable buttons and enhanced grip make gaming more immersive, especially for competitive play. Best Buy had a great display that allowed me to see the product up close before purchasing, which made the decision easy. Overall, a fantastic purchase experience! If you’re looking for quality tech products and excellent customer service, Best Buy is the place to go.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used this controller for over a year now, no stick drift, no problems at all. Absolutely love the ability to change the input in the triggers. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfectly Happy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The convex sticks feel as wonderful as the first and second PlayStation consoles. I don’t one how I’ll ever want to go back to the regular controllers again. I don’t know if anyone else knows this but if you look closely at the “grips” the tiny bumps are actually PlayStation’s iconic square, triangle, circle, cross shapes. It’s amazing. I also purchased two replacement joy sticks from PlayStation direct as Best Buy was sold out, unfortunately. However, they sell out fast so this isn’t any kind of slight to Best Buy. I purchased the midnight black edge for my husband and was sold on it. I’m so extremely happy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ps5 dual sense controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I was having problems with my regular PS5 controller constantly disconnecting because the cable didn’t lock in, But now no connection issues and I’m finally having fun again with the games I used to enjoy on pc. Feels more durable, has Good weight to it, And eventually, when I get stick drift, I’m not spending a ton of money. I could just change the joysticks. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fluid Precision for Fast-Paced Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DualSense Edge Wireless Controller is Sony’s premium answer to pro-grade gamepads, and it delivers a noticeably fluid, responsive experience, especially for fast-paced games that demand accuracy, speed, and control. Right out of the box, the build quality is exceptional. It feels solid yet balanced, with textured grips that give it a confident, no-slip feel during long, intense sessions. The analog sticks are smooth and precise, with customizable sensitivity settings that let you tune your movement for twitch shooters like Call of Duty, or high-speed racers like Gran Turismo. Swapping out stick caps is easy, and it adds a professional edge to your setup. Where the DualSense Edge really shines is in its adjustable trigger stops and remappable back buttons. For competitive games where milliseconds matter, like Apex Legends or Street Fighter 6, the shorter trigger pull translates into faster reaction times. The back buttons give you an extra layer of control without taking your thumbs off the sticks — a must-have for fast-paced action.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best Option For PS5 Pro Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the Dualsense Edge along with the Razer Wolverine and Victrix BFG Pro to test out. The Edge despite having the worst battery life of the bunch ultimately felt the best overall to me. The BFG felt cheap lacking vibration and haptics. It was just too light. I did turn down the vibration and haptics level to get more battery life out of the Edge. I absolutely hated the back buttons on the Razer.

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Best Dualshock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Christmas gift for a PlayStation gamer! This customizable controller allows you to modify your joystick and bumpers so that you can have a unique gaming experience!

    I would recommend this to a friend
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