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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5232 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality. Many appreciate its ergonomics and how it feels in their hands. However, some customers have expressed concerns about the controller's battery life, stick drift, and connectivity issues. A few have also reported issues with PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 5,232 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Open box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller was open box and marked as excellent condition however the buttons were stiff and and the battery would die very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service . Best price. Best warranty .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best controller I have ever owned and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great but awkward

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controllers is great with the extra features it has the extra buttons and changable button swipe outs make it one of the best controllers ever but it takes some time to adjust to use do to the size off the controller bigga a tadbit bigger then the original ps5 controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty sweet controller, the inputs may take a while to get used to, and honestly won’t improve overall player ability unless you’re already experienced. 8/10

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. price was a little high for what it is, but in my eyes, was worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    PlayStation 5 is a joke

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no games don’t bother purchasing until a handful of games are released because at this point you’re just playing a glorified PlayStation 4

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great controller only one issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best ps5 controller on the market. the silicone grips to bubble and turn yellow, possibly will peel off and fall off. I would recommend before you even use it buy a play vital edge grips that covers the silicone inside grip. hopefully this will prevent the silicone falling apart.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but overpriced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is kind of overpriced but for what it’s worth it’s a high quality controller.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great controller with one massive downside

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great controller. Just wish they didn't skimp on the battery life. Feels high quality though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Very helpful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff treated me amazing and some lovely lady helped me purchase the controller through the app when ny card was not working

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Easy dubs

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had this controller for about 2 months now and i gotta say its kept up to its design. While it does sound canny that i got better after buying a “pro” controller, that was really the case and ive benefitted a lot from the results thereof.winning games has become a lot easier now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great! I bought it in store and the team helped me out and ensured I got exactly what I was looking for. In terms of the controller, I love it and use it on a daily basis. Really stepped up my game to the max!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the price of upgrade

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this without doing research foolishly thinking it'd be an upgrade to the stock PS5 controller. The battery is WORSE, the internal battery is smaller, yes smaller than the stock controller. The only benefit are the extra 2 buttons that are mappable (very easily mappable and swappable) Controller feel, the rubberized backside is nice but not $125 nicer. Save your money or better yet get another premium controller this was a waste of money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a powerful 8-core AMD Zen 2 processor, 10.3 teraflops of graphics power and a ridiculously fast custom SSD, the PS5 promises some of the best performance to ever come out of a games console.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    PlayStation pro controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is just as I expected! Only complaint is the battery life is very short. Overall love it!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Weak battery

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice for the time it lasted. It only lasted about 6 months before the battery stopped charging. I wouldn't recommend this controller for the 200 dollar price tag.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Edge Pa5 Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trigger and padding feels great 5/5. I recommend you this controller if you want a comfortable feeling and a fast trigger reaction. Plus you can add extra key binds behind the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    CONTROLLER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A LITTLE COMPLICATED TO SYNC TO PLAY STATION. BUT OVERALL GOOD QUALITY

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible, not as advertised

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered an open box in excellent condition. Their site claims Excellent means: Looks like new, includes all parts, and fully functional. None of this was true for my product. A back paddle was missing. The USBC charging cable was missing. There was something like loose sand clinking around and making noise in the controller. The back hand grips were yellowed and peeling off. Absolutely ridiculous. There are 20+ listings on Facebook marketplace for $100 less in better condition.

    No, I would not recommend this to a friend