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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5274 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality. Many appreciate its ergonomics and how it feels in their hands. However, some customers have expressed concerns about the controller's battery life, stick drift, and connectivity issues. A few have also reported issues with PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 5,274 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    PS5 has a Pro Controller, with Amateur Issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 1st attempt at a Pro Controller, but limited by very poor battery and plastic, less premium accessories. Love the case, love the replacement capabilities of the sticks, but Xbox and Scuff are still ahead...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for gamers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS5 Pro Controller is built great and feel great to used as well, for gaming on PC as well as mobile device this is must have especially when it goes on sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thes best

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best investment. My husband loved it. It has the best features, it's worth the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant improvement to gaming performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can tell this helps take your gaming to the next level!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At a price point of $200, not a huge upgrade from the DualSense. Build feels solid but button placement on the back feels awkward. This controller doesn’t feel as well thought out as the Xbox elite controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Something so subtle made a big improvement in my gameplay. Find it to be a lot more comfortable than the xbox elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - Dualsense edge wireless controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend buying from Best Buy always have products I’m interested in , in store and online . The Sony - Dualsense edge wireless controller 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for anyone with the ps5. Fully adjustable makes this controller one of the best ones I’ve used. I play daily game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Feel
    Best Buy Employee

    Rated 3 out of 5 stars

    Very cool controller not quite scuff level

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I used this back and forth with the scuff impact which is the samd price. The scuff feels more precise in competitive gaming. It feels better in my hands…. I really want to like this controller :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you would expect from a dual sense controller with the added benefit of being able to replace the joystick pods when they will inevitably develop drift. Do not like the fact that I had to send it in for repair 4 months in due to wear on the rear paddles. The detents for the paddle mount wore (probably pressing too hard during intense gameplay) and became unresponsive. The paddles were a selling point, now they will be an after thought, so for $200 not a great upgrade. Would rather pay $80 for a regular controller with Hall effect and Sony should have made them on par with the PS4 controller at the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best ps5 controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Words cannot describe how much i love this controller. Yes 200 bucks but the improvements are just there. Faster responses and the metal triggers it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a game changer, highly recommend. Just takes a bit to get used to it. Battery life is great , the set up was easy. Wayyyyy better than any scuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Santa’s present for grandson!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson is very excited with his gift! Since I (Santa) gave it to him there hasn’t been a day without him playing… Thanks!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Box was damaged, controller works though for now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery took long, but that wasn’t even the worse issue, the delivery box came wet as if it was in the rain or something, the controller was fine but how do I know it didn’t take any damages from that in the long run? It

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller as a gift! And I see what the hype is about! The controller works well and the extra controls come in handy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good service…excellent product and in perfect condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller. Great performance as well as great service at the store

    I would recommend this to a friend
  • Cons mentioned:
    Battery life
    Best Buy Employee

    Rated 3 out of 5 stars

    Crap battery

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Love how it felt and the triggers were amazing, but the battery just wasn't the best. It also gave me multiple error codes when i tried to charge it with its own cable.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the extra functions and the replaceable sticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controllers so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this becuase all my other controllers broke after a couple of years this has better feedback and i love the button mapping during shooting games like COD

    I would recommend this to a friend