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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality. Many appreciate its ergonomics and how it feels in their hands. However, some customers have expressed concerns about the controller's battery life, stick drift, and connectivity issues. A few have also reported issues with PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 243 Showing 4,841-4,860 of 5,275 reviews
  • Cons mentioned:
    Stick drift

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller and 3 months into owning it the left stick developed a severe stick drift making the controller useless. I’ve been trying to buy a stick module to replace it but it is out of stock EVERYWHERE. That was the main reason I bought this control so I can replace the stick module easily. I’ve been waiting for months for the stick module to come back into stock. Best buy wouldn’t exchange for a new one because I owned it too long. Would not buy this remote again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overpriced. Small battery life. Will have to charge it all the time. Back buttons are worthless. Then there’s these two weird buttons on front that allow you to quick change profiles lol. Nobody does that. Stay with a standard controller or buy a different controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm love the paddles and customizable button layout

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, well made. very happy with the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite vs pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good buy but unlike the Xbox elite not as easy set up but hard case a plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice case and works exactly as intended with no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not better than Scuf

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great control the only thing is I wish it had 4 paddles instead of 2 but maybe that’s just me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fave and the best feeling controller hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice and thank you Best Buy for the awesome service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool controller def helps for warzone but I’m moving on to Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase ! I definitely don’t regret it love Best Buy

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay battery runs out too fast. But the texture and handling feels nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dual sense Edge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller with excellent responses and love the extra triggers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller on market easy to setup and comfortable controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ps5 remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son isnt a hardcore gamer but he said that it has been much comfortable and response time has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great and it feels really premium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller definitely worth it and the stick can be replaced

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great start!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! Just wish it had an extra paddle like Xbox elite does and the triggers to be adjusted tighter like the elite ones as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hype-beast Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great benefits with this option! The dual stick can be replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ps5 controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feeling PlayStation product in a long time flawless design

    I would recommend this to a friend