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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.7 out of 5 stars with 5275 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the DualSense Edge Wireless Controller's overall performance, customization options, and button functionality. Many appreciate its ergonomics and how it feels in their hands. However, some customers have expressed concerns about the controller's battery life, stick drift, and connectivity issues. A few have also reported issues with PC compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 5,275 reviews
  • Rated 4 out of 5 stars

    Nice performance but high price

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance and details but i dont think this should cost as much

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    You just got better at FPS Games!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible controller but a bit larger and heavier than what I was expecting. The modular thumb-sticks are also a game changer!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Changing issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is decent it just doesn’t hold a charge very well

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get this controller !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heck of a controller, definitely useful back triggers !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dope controller - better than scuf

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than scuf 100%. Worth every penny. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will definitely see the difference if you play FPS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple but yet cool i would recommend this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 hours of continuous battery life. The best controller there is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good to get open box products as good as case ones,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product, excelent material, 10 of 10, Satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory addition for any gamer. Nice case as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ps5 Controler

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built, Great response and competitive edge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great control

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent material,playing whit this is in other level

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 2 out of 5 stars

    Dualsense Edge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, the stick modules however are not good, my left stick had stuck drift 6-7 months after purchase and couldn’t find any stick modules in stock till now since February. Ridiculous to be honest.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Duped by Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a My Best Buy Total Member duped into paying for this service to protect my purchases. I bought an open box Sony DualSense Edge controller in EXCELLENT condition. On the website, best buy promises no missing parts. Controller was shipped to me missing the braided charging cord. I took the unit back to the Toledo Store and asked for a Supervisor. I wanted a cable from another unit. He contradicted Best Buys own promises and said that an Excellent condition open box item can have missing parts and that description only applies to physical damage to the unit itself. Further, he would not honor a warranty claim on the unit for the missing and critical charging cable. If Best Buy is going to sell items with critical parts missing then they need to be honest with people. They can't claim that something has no missing parts in order for you to buy the item They count on people not taking the time to drive 40 minutes to a store and if they do, they tell them thier policy contradicts thier own written promises on thier website. Also, the $179.99 they charge for thier total membership is money flushed down the toliet. Don't be fooled and don't waste your money because they dont't honor thier word or warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, especially since it’s module!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best dualsense controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely awesome!, definitely worth the money for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Playstation5 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller for the price and can change out analogs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible and disgusting

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller arrived with the rubber guards falling off. It smelled disgusting and had food stains atleast I hope it was food stains.but geek squad deemed it good condition.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controllers, Great feedback, Great balance.!

    I would recommend this to a friend